Chem-Dry of Huntington Beach logo

Chem-Dry of Huntington Beach

Carpet cleaning service · Long Beach, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 245 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 259 Google reviews · 23 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$365typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Chem-Dry of Huntington Beach at a glance

Customers report high satisfaction with carpet, rug, and tile cleaning services, noting consistent results on older or stained surfaces. Recurring themes include punctuality, easy scheduling, proactive communication, and fair pricing, with staff often handling difficult spills or moving heavy furniture. One low-star review criticized the omission of standard vacuuming steps and the lack of protective materials for furniture legs, citing a lack of thoroughness in the cleaning process.

  • Google rating: 5.0 out of 5 from 259 reviews (98% five-star).
  • Reviews on this page: 259 Google reviews (223 with written comments, 10 with photos).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Carpet Cleaning serving Long Beach, California.

Data from Google, last updated November 8, 2026.

Score profile vs other carpet cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability99Craft & service100Value100Momentum100Replies to reviews92Satisfaction: 98 (median 96)Reliability: 99 (median 96)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 92 (median 82)
Chem-Dry of Huntington BeachCarpet Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chem-Dry of Huntington Beach: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chem-Dry of Huntington Beach: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chem-Dry of Huntington Beach: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chem-Dry of Huntington Beach: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach: 92/100 on this factor. Category median: 82.A
92

Bar = this company · dark tick = category median.

Star ratings

259 Google reviews we collected

  • 5 stars25498%
  • 4 stars42%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 223 written reviews

  • Praise43599%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4336%
  • Reasonable6656%
  • Overpriced22%
  • Not sure76%
$365+32% vs typical carpet cleaning

Middle half of what 99 customers paid ($265–$614) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results11626%
  • Staff & attitude9321%
  • Speed & response8219%
  • Would recommend6815%
  • Communication297%
  • Price & value266%
  • Honesty & trust256%

What customers talk about

We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Daniel did an excellent job cleaning our carpets and area rug, they look like new again!”
  • “Daniel was on time for our appointment and was very kind and helpful!”
  • “I always receive prompt, courteous, and thorough service from Dan Ashland.”
  • “I highly recommend Dan's Chem-Dry of Huntington Beach for all your carpeting cleaning needs!”
    “I would not recommend this franchise owner due to the fact he did Not vacuum before or rake the carpet after his excuse was due to Covid they don’t do…”
  • “Scheduling is easy, and he’s great about communicating before and during the appointment so we always know what to expect.”
  • “Daniel and his teammate Nick were exactly on time, assessed the job and gave me a very fair price for my Chem dry carpet cleaning in three bedrooms.”
  • “Dan at ChemDry HB is an honest and hardworking guy.”

People customers mention

  • Dan 37 reviews
  • Nick 21 reviews
  • Daniel 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Chem-Dry of Huntington Beach for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

Always a pleasure!! This carpet is over 20 years old and only cleaned by chem dry… and comes out like new every time!!

Paid $150–200Not sureGeneral carpet cleaning
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Daniel did an excellent job cleaning our carpets and area rug, they look like new again! Daniel was on time for our appointment and was very kind and helpful!

Paid $400–450Reasonable priceCarpet steam cleaning
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We’ve had Daniel with Chem-Dry of Huntington Beach clean our carpets several times now, and he does a fantastic job every time. Scheduling is easy, and he’s great about communicating before and during the appointment so we always know what to expect. Our carpets look and feel fantastic better afterward. Reliable,…

Paid $300–350Reasonable priceGeneral carpet cleaning
JamieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Appreciate the coordination and quality of work Dan did on the travertine and carpets in a condo. He tested a spot to clean hardwood flooring and learned that it needed a stronger job than his company handles. The honesty and constant communication was appreciated. I will hire Chem Dry in the future. Thank you.

Paid $500+Great priceCarpet steam cleaningService not listed
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Did an excellent job, carpets and stairs look great. They were very friendly and the two work very good together. PPi

Paid $300–350Reasonable priceGeneral carpet cleaningArea rug cleaning
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have been using chem-Dry for years and I honestly think its the only reason our carpet has lasted so long. They have excellent customer service and fast professional staff that make our carpet look new again. Their tile and grout cleaning makes our home look sparkling clean. No amount of self cleaning can achieve even half of their results!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningService not listed

Photos

Customer reviews

5.0 ★★★★★ 259 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
patti mcquade2 reviewsTotal number of Google reviews patti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a pleasure!! This carpet is over 20 years old and only cleaned by chem dry… and comes out like new every time!!

  • Price assessment: Not sure
  • Price: $150–200
  • Services: General carpet cleaning
Deborah Bromagem3 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel did an excellent job cleaning our carpets and area rug, they look like new again! Daniel was on time for our appointment and was very kind and helpful!

  • Price assessment: Reasonable price
  • Price: $400–450
  • Services: Carpet steam cleaning
Christine Callas1 reviewTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan at ChemDry HB is an honest and hardworking guy. He’s been cleaning our carpets for years now and does great work. Highly recommend his services!

Carol's Channel5 reviewsTotal number of Google reviews Carol's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very.considerate and professional. They are the best. Great job.

  • Price assessment: Reasonable price
  • Price: $300–350
Response from the owner · 3 days ago

Thank you so much for the review Carol! It's always a pleasure cleaning for you at your home in Laguna Beach. We look forward to cleaning for you for years to come! See you next time!

Andrew Kerivan1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy to deal with, did a great job.

  • Price assessment: Reasonable price
  • Price: $500+
  • Services: Carpet steam cleaning
Response from the owner · 5 days ago

Thank you so much for the review Andrew! It was a pleasure cleaning for you at your home in Irvine. We look forward to cleaning for you again next time!

William Schmucker8 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've used Chem-Dry of Huntington Beach for years for my professional carpet cleaning needs at my Newport Beach rental property and most recently for my home residence in Laguna Niguel. I always receive prompt, courteous, and thorough service from Dan Ashland. Dan and his crew have had to tackle some tricky spills and damage situations over the years caused by some of my tenants. Problems are handled in a most expedious manner. I even have a son, and yes, sometimes me too, who has been known to makes some sizable messes. Dan always comes to the rescue! I highly recommend Dan's Chem-Dry of Huntington Beach for all your carpeting cleaning needs!

Response from the owner · 5 days ago

Thank you so much for the review William! Here at Chem-Dry of Huntington Beach we strive to deliver the best Carpet and Upholstery cleaning in Orange County. It has been a pleasure cleaning for you all these years and we look forward to cleaning for you for years to come!

MARGARET SCHUMACHER9 reviewsTotal number of Google reviews MARGARET has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an excellent job and I’m very happy with the results of my carpets. They even moved a table for me. It was really heavy.. They were very professional and friendly, and I would definitely recommend Dan and Nick.

Response from the owner · 5 days ago

Thank you so much for the review Margaret! It was a pleasure cleaning for you at your home in Huntington Beach. I'm so happy you had such a good experience and we were able to move all that furniture for you and get your carpets looking good again. We look forward to cleaning for you again next time!

Jack Hadley3 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve had Daniel with Chem-Dry of Huntington Beach clean our carpets several times now, and he does a fantastic job every time. Scheduling is easy, and he’s great about communicating before and during the appointment so we always know what to expect. Our carpets look and feel fantastic better afterward. Reliable, professional, and genuinely good at what he does. We’ll keep calling Daniel and recommend him to anyone looking for carpet cleaning in the area.

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: General carpet cleaning
Response from the owner · 5 days ago

It was a pleasure cleaning for you at your home in Newport Beach Jack and thank you so much for the review. We're so happy your carpets came out so well. Here at Chem-Dry of Huntington Beach we strive to deliver the best carpet and upholstery cleaning in Newport Beach! We look forward to cleaning for you again next time!

Jamie NewmanLocal Guide · 12 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Appreciate the coordination and quality of work Dan did on the travertine and carpets in a condo. He tested a spot to clean hardwood flooring and learned that it needed a stronger job than his company handles. The honesty and constant communication was appreciated. I will hire Chem Dry in the future. Thank you.

  • Price assessment: Great price
  • Price: $500+
  • Services: Carpet steam cleaning, Service not listed
Response from the owner · 5 days ago

I'm so happy everything came out so well Jamie and it was a pleasure cleaning for you at your rental in Huntington Beach. If you ever need anything in the future please don't hesitate to reach out. Thank you !

Sharon Hildreth1 reviewTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work♥️❤️

  • Price assessment: Great price
  • Price: $250–300
  • Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · a week ago

Thank you so much for the review Sharon! It was a pleasure cleaning for you at your home in Huntington Beach. I'm so happy your carpets came out so well. Here at Chem-Dry of Huntington Beach we always strive to deliver the best carpet and upholstery cleaning in Huntington Beach and the best customer service in Huntington Beach. We look forward to seeing you again next time!

Chem-Dry of Huntington Beach on Google Maps →

Business details