Experts Reviews · Company report
Chem-Dry of Huntington Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Chem-Dry of Huntington Beach

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 259 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chem-Dry of Huntington Beach is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chem-Dry of Huntington Beach is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chem-Dry of Huntington Beach is better than 92% of carpet cleaning.A
92

Reviews for your job

Customers hired Chem-Dry of Huntington Beach for 5 kinds of job.

Chem-Dry of Huntington Beach for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 83 Google reviews tagged “Carpet steam cleaning” · showing 20

Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Daniel did an excellent job cleaning our carpets and area rug, they look like new again! Daniel was on time for our appointment and was very kind and helpful!

Paid $400–450Reasonable priceCarpet steam cleaning
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Easy to deal with, did a great job.

Paid $500+Reasonable priceCarpet steam cleaning
JamieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Appreciate the coordination and quality of work Dan did on the travertine and carpets in a condo. He tested a spot to clean hardwood flooring and learned that it needed a stronger job than his company handles. The honesty and constant communication was appreciated. I will hire Chem Dry in the future. Thank you.

Paid $500+Great priceCarpet steam cleaningService not listed
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent work♥️❤️

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaning
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and great cleaning! Would recommend.

Carpet steam cleaning
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have been using chem-Dry for years and I honestly think its the only reason our carpet has lasted so long. They have excellent customer service and fast professional staff that make our carpet look new again. Their tile and grout cleaning makes our home look sparkling clean. No amount of self cleaning can achieve even half of their results!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningService not listed
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nick and Dan did an excellent professional job on my stairs and coach today. Dan called to confirm when he would be arriving and was there when he said he would be. They were very professional and efficient and the job they did was great! Our stairs looked great! The price was fair and the job was excellent! I…

Customer photo from Sean's review
Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaning
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional carpet cleaner. I get them to clean my Shaw Carpet every year!

Paid $250–300Reasonable priceCarpet steam cleaning
marcos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Chem-Dry Thank you for doing such a great job! Chem Dry has been doing our carpets for over 5 years, awsome company!

Great priceCarpet steam cleaningGeneral carpet cleaning
Kristen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best guys in the biz! Very friendly, responsive and efficient. Been using them year after year now.

Paid $400–450Reasonable priceCarpet steam cleaning
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Carpets came out nice and clean.

Paid $500+Carpet steam cleaning
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan & Nick did a great job in cleaning our carpets and our area rugs. Our area rugs & hallway runners were especially dirty and after cleaning them, you can actually see the color & pattern in the rugs again! Thanks Dan & Nick.

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan was great and easy to work with! I reached out to a few companies before him that did not call me back or answer my emails. Dan answered the phone had an opening the next day and got me in. The carpets looked great when finished & he was pretty quick. It was also a 3rd story condo which he was able to accommodate. Definitely recommend him & Chem-dry!

Carpet steam cleaning
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan’s service is excellent! His work is amazing! He and his team give great customer service. They use really good products safe for kids & dogs! Thank you for your service! I would highly recommend them!💯

Customer photo from Tina's review
Paid $250–300Great priceCarpet steam cleaning
Kristy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is our second time using Chem-Dry, and they continue to exceed expectations. The first time was after our senior dog passed away in our old place. Dan and his crew came out to deep clean and sanitize our carpets, and they worked absolute wonders. Because of that experience, when we recently moved, calling Dan…

Paid $500+Reasonable priceCarpet steam cleaning
william3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick in and out! Good price and excellent outcome! Would recommend!

Paid $250–300Great priceCarpet steam cleaning
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My carpet looks great! Thank you so much. Dan was so good about explaining everything. Would definitely recommend and will be using them again!

Reasonable priceCarpet steam cleaning
Demetrius1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service !!! Dan is extremely knowledgeable of his craft and more than willing and able to share his opinions and insights . He’s been my guy for more than 10 years . Lifetime customer .

Paid $350–400Great priceCarpet steam cleaning
annette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Came exactly in time…and was thoroughl

Paid $300–350Reasonable priceCarpet steam cleaning
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really good communication before and during appointment. Techs showed up on time and were very professional. I am really happy with the results. I love that the carpet dries in half the time of traditional cleaning. Would recommend and will be using again!

Paid $400–450Reasonable priceCarpet steam cleaning

Show more carpet steam cleaning reviews (63 more) →

Price

$365+32% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning83$170–$371
General carpet cleaning43$170–$340
Upholstery cleaning26$189–$377
Pet stain & odor removal20$153–$366
Area rug cleaning13$176–$453

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