Lawn sprinkler system contractor · New Carrollton, MD · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%43+10.4Value 14%97+13.7Replies to reviews 7%79+5.6Craft & service penalty65−3.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 54 outdoor lighting installersiPosition by Experts Score among all companies we track in this category. · better than 4%
4.6★★★★★109 Google reviews · 24 photos
87%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
9.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite punctuality, professional communication, and fair pricing as strengths, noting that technicians often resolve unexpected issues promptly and maintain systems effectively. However, recurring criticisms involve billing disputes, with some clients reporting charges for services not performed or agreed upon, as well as instances of incomplete repairs or missed appointments that required outside intervention.
Google rating: 4.6 out of 5 from 109 reviews (87% five-star).
Reviews on this page: 109 Google reviews (87 with written comments, 6 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: July 24, 2026.
Service: Outdoor Lighting Installer serving New Carrollton, Maryland.
Data from Google, last updated October 26, 2026.
Score profile vs other outdoor lighting installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chesapeake Irrigation & Lighting: 65/100 on this factor. Category median: 94.B
65
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chesapeake Irrigation & Lighting: 43/100 on this factor. Category median: 92.C
43
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chesapeake Irrigation & Lighting: 65/100 on this factor. Category median: 99.B
65
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chesapeake Irrigation & Lighting: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chesapeake Irrigation & Lighting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chesapeake Irrigation & Lighting: 79/100 on this factor. Category median: 81.B
79
Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
4.6of 5
5 stars9587%
4 stars11%
3 stars22%
2 stars22%
1 star98%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
92%praise
Praise14492%
Complaints138%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price313%
Reasonable1983%
Overpriced00%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4529%
Quality & results3120%
Speed & response2717%
Would recommend2013%
Communication1510%
Price & value138%
Honesty & trust64%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Justin came on time, was very helpful and professional.”
“Very unprofessional.”
“Ryan did an excellent job of reviewing my entire sprinkler system and resolving items that required fixing.”
“We have had them out to our home 5 times since June at a cost of over $2000 and our system is still not working properly.”
“The crew encountered some unexpected issues during the project and resolved things promptly to our 100% satisfaction.”
“Highly recommend Chesapeake irrigation and Lighting.”
“Unless you want to pay extra for good work I would not recommend.”
“…ding in every regard, including technical knowledge, responsiveness, communication, and fair pricing.…”
“…d, including technical knowledge, responsiveness, communication, and fair pricing.…”
“Tech with Chesapeake failed to properly winterize sprinkler system and overcharged.”
“They are always very dependable and quick to diagnose a problem and repair.”
People customers mention
Todd8 reviews
Ferguson4 reviews
Dave3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chesapeake Irrigation & Lighting for 1 kind of job. Pick one to see what they paid and said.
KevinLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Patrick with Chesapeake Irrigation and Lighting is excellent. He has taken care of all my irrigation system needs! In general, Chesapeke installed my exterior lighting and irrigation zones, and continue to maintain my systems. Money well spent, I am very satisfied. Thank you, Kevin
Reasonable priceIrrigation system repair & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ryan did an excellent job of reviewing my entire sprinkler system and resolving items that required fixing. He was also very personable and professional. He answered all of my questions that I had. I hope to be able to work with him again in the future because it was a true pleasure to have had him taking care of my system.
Reasonable priceIrrigation system repair & maintenance
Charles9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Chesapeake Irrigation has provided excellent service and support in all aspects of our garden irrigation system.
+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Garrett and Cameron were excellent.... very professional and polite. Made sure everything was done properly per my request. We'll done!
Reasonable price
Barbara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Our Irrigation system installation went very well. We look forward to using these new sprinklers this summer. The crew encountered some unexpected issues during the project and resolved things promptly to our 100% satisfaction. We appreciate their help with everything.
Reasonable price
KathrynLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Highly recommend Chesapeake irrigation and Lighting. Patrick has been to Our house several times and always does an amazing job. He is very professional and polite.
Patrick with Chesapeake Irrigation and Lighting is excellent. He has taken care of all my irrigation system needs! In general, Chesapeke installed my exterior lighting and irrigation zones, and continue to maintain my systems. Money well spent, I am very satisfied. Thank you, Kevin
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Irrigation system repair & maintenance, Service not listed
Response from the owner · Edited 3 months ago
Hi, Kevin. Thanks for taking the time to share your positive experience. We truly appreciate it!
Nancy Roberts5 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Ryan did an excellent job of reviewing my entire sprinkler system and resolving items that required fixing. He was also very personable and professional. He answered all of my questions that I had. I hope to be able to work with him again in the future because it was a true pleasure to have had him taking care of my system.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 3 months ago
Nancy, thank you for sharing your positive experience with Ryan. We appreciate your trust and are pleased he addressed your sprinkler system needs so well.
Charles Spira9 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Our Irrigation system installation went very well. We look forward to using these new sprinklers this summer. The crew encountered some unexpected issues during the project and resolved things promptly to our 100% satisfaction. We appreciate their help with everything.
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you for sharing your experience. We appreciate your trust and are glad the irrigation system installation met your expectations, Barbara.
Kathryn AlisbahLocal Guide · 17 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Highly recommend Chesapeake irrigation and Lighting. Patrick has been to Our house several times and always does an amazing job. He is very professional and polite.
Services: Irrigation system repair & maintenance
Response from the owner · 4 months ago
Thank you for highlighting Patrick's professionalism and positive attitude. We appreciate your recommendation and your trust in Chesapeake Irrigation & Lighting.
R Keith RaneyLocal Guide · 25 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Early in 2026 we did not renew our contract with a different -- and disappointing -- local irrigation firm. Even for our special circumstances (many new plantings), Chesapeake Irrigation has been outstanding in every regard, including technical knowledge, responsiveness, communication, and fair pricing. Most recently Cass and Nathan were here to install a wireless rain detection device. While on site, they adjusted spray head coverage as we requested, and installed a special back-flow valve to prevent a downhill spray head from draining the uphill line into unwanted puddles after the end of its timed run. We highly recommend Chesapeake Irrigation & Lighting.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · Edited 4 months ago
Hi, R. We appreciate the kind words and are glad we could provide you with a positive experience!
Wendy F.16 reviewsiTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Thank you for recognizing our commitment to service and customer care. Your feedback is appreciated by the entire Chesapeake Irrigation & Lighting team.
Jeffrey Goldberg4 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
This company is outstanding. After I cut a supply line with my mower I contact Chesapeake Irrigation & Lighting who I normally use to service my system. They ended up coming out the same day as I called them and repaired my cut pipe and tested my system.
Thanks for the fast service.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 4 months ago
Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!
Joseph Barton1 reviewiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
