Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Chesapeake Property Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%94+22.8Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Chesapeake Property Services

Baltimore, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 37 roof cleaning · 4.9★ from 1,027 Google reviews

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Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chesapeake Property Services is better than 93% of roof cleaning.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chesapeake Property Services is better than 94% of roof cleaning.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chesapeake Property Services is better than 92% of roof cleaning.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chesapeake Property Services is better than 95% of roof cleaning.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chesapeake Property Services is better than 100% of roof cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chesapeake Property Services is better than 100% of roof cleaning.A
100

Reviews for your job

Customers hired Chesapeake Property Services for 3 kinds of job.

Chesapeake Property Services for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 16 Google reviews tagged “Rooftop/skylight cleaning”

MichaelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I found these guys in the Valpak and called up to have my gutters replaced. Gus came out and not only gave us the best estimate of the three but didn't pressure us into anything. His crew came out within a couple weeks and did a marvelous job! We couldn't be happier!! Thank you Gus , we will definitely recommend you to our friends and family!!

Great priceRooftop/skylight cleaning
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Responsive, prompt and professional service!

Reasonable priceRooftop/skylight cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sergio did a great job.

Rooftop/skylight cleaning
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This team is amazing. They cleaned out my gutters, cleaned off the roof and more. They were super professional and courteous. I would highly recommend them.

Reasonable pricePower/pressure washingRooftop/skylight cleaning
Enrique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Punctual, explained the situation and the service needed (dryer exhaust needed cleaning). Smooth process. Great working with Jaime.

Reasonable priceRooftop/skylight cleaning
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sammy explained every service they performed in detail, he made recommendations for additional services. Waiting for Eric to follow-up. I was not pleased with the $15 gas surcharge they charge.

Not surePower/pressure washingRooftop/skylight cleaning
BillLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Chesapeake Property Services has shown up at the appointed time consistently for several years. Their prices are competitive with other vendors in my geographic area. They cleaned my gutters and also replaced my outdoor floodlights when asked.

Rooftop/skylight cleaning+ Punctuality+ Value
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Sammy was very accommodating and professional.

Reasonable priceRooftop/skylight cleaning
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David and his team were both neat and efficient. I’ll ask for him next time.

OverpricedInterior & exterior window cleaningRooftop/skylight cleaning
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been using Chesapeake for years for projects around the house such as cleaning out the gutters and washing our roof. They have always been reliable and do a fabulous job.

Rooftop/skylight cleaningService not listed
Garrett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time and job well done

Rooftop/skylight cleaning+ Punctuality+ Quality+ Professionalism
marc10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Perfect

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chesapeake Property Services did an outstanding job on cleaning out our gutters, which helped uncover why we were getting leaks in our basement. I highly recommend them to anyone in need of any house work. Very professional with great rates.

Rooftop/skylight cleaningService not listed+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Professional. Curtious workers very polite & informative. Very fine job.

Rooftop/skylight cleaning+ Quality
Cromwell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used gutter cleaning and replacement, mold / mildew removal. I am President of our HOA and used Gus T and Chesapeake Property Services to coordinate a "Chesapeake Property Services Day" in the n/hood where as people could save $ but having Chesapeake Property Services come into the n/hood on a given day and…

Power/pressure washingRooftop/skylight cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Rooftop/skylight cleaning+ Responsiveness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 69%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing94—
Interior & exterior window cleaning18—
Rooftop/skylight cleaning16—

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