How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for area rug cleaning
Clear ✕All 121 Google reviews tagged “Area rug cleaning” · showing 60
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Chet’s Cleaning did a great job cleaning our carpet and furniture. We had our entire main floor carpet & furniture fully cleaned and scotchguarded. Dylan was professional & friendly and he took the time to understand our expectations and met them 100%. He also did a great job protecting our home and communicated…
Excellent service, great atmosphere and fastest work. I recommend this location for carpet cleaning.
Dylan and Daniel did a great job and were professional and friendly while doing it.
Eric and Paul provided exceptional service. I highly recommend them! They were both very knowledgeable about the material and types of rugs as well as the best stain prevention for the rug. They exemplied both knowledge and professionalism. Highy recommend!
1st time customer! All the reviews I read prior to hiring, were true. From the initial assessment, to their return cleaning visit, perfection. The crew very friendly, helpful, and hardworking. I plan on using their services on a regular basis. My floors and rugs look brand new🤗
Chet’s was recommended to me by another carpet cleaning service because of some tough spots on my carpet that needed special attention. I am very satisfied with their service. Specialists Gage and Ren worked for 5 hours straight and were thorough and professional.
Crew was on time and very professional. Answered all my questions and did a good job. Would use again!
I am a repeat customer and have always been very happy with both the quality of the cleaning and the customer service at Chet’s. Today, once again, the technicians did an excellent job. They were kind, professional, and thorough. Unfortunately, there was a misunderstanding regarding the pricing. I called the office…
Paul and Daniel were great and efficient!! My rugs and upholstery look so fresh and clean. They were very communicative and super nice guys as well! I will definitely be using Chet’s again.
Dylan was knowledgeable, professional, personable, and committed to solving any challenge that presented itself during a long day of providing “Chet’s” level service. A+++ once again.
Every time Chets people come out, they make my house sparkle! Zach and Gage did an amazing job. They got out old stains and made everything look new.
Chet’s is professional, knowledgeable, and the technicians take great care in cleaning.
Decided to dump that other oriental rug cleaning service. Mattie measured my rugs to get an accurate price without being asked. The other service refuses to measure and you're at their mercy when you pick up your rugs. Pleasant experience.
Eric and Daniel were prompt and courteous. They were very careful with their equipment so as not to mark any walls. Cleaning was done thoroughly and I was very happy with the outcome. Highly recommend!
Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.
super detailed, kind, thorough, and GOOD at what they do!!!
today i had my wall to wall carpet cleaned plus a number of area runner rugs by braeden & jonathan from chet's carpet cleaning company. i want to express how very happy i am wth the job they done. my capet looks brand new. thank you both for a job well done. i am giving you 5 stars.
I moved to Michigan from California in September 2025. As I was unpacking, I acknowledged the sad reality that two wool upholstered chairs and a rug were desperately in need of cleaning. Fortunately the store where I bought my chairs in California has a sister store in Michigan! The astute Birmingham showroom…
Eric and Brandon were wonderful. They were on time and paid attention to detail while cleaning our upholstered furniture and rug. Their service and professionalism were excellent. Have used Chets for years and will continue to do so.
Great job done by Jeremy and Daniel!! Very polite and professional.
We had a 20’ rug cream colored rug with multiple stains on it that included red wine and pet urine. Chet’s came in, picked up the rug and took it to their cleaning lab. It came back looking like new. All the stains were removed and the rug looked great. Their staff was very friendly and extremely professional. They…
Mike & Johnathon~here on time and did a great job cleaning the master bedroom and some area rugs. Would definitely recommend Chet’s!
The best place in Detroit for cleaning draperies and rugs. Personable and friendly staff who know how to clean everything!
My 30 year old carpeting looks great after Chet’s Carpet Cleaning….. Zach and Daniel were prompt and efficient. All my concerning dog ‘accidents’ are gone now! Definitely recommend!!
Outstanding, prompt, and professional services delivered at a very reasonable price. Also, very easy to work in scheduling. Couldn’t be happier.
Zach and Braeden were prompt and courteous. They did a great job and asked us to look at the carpet and make sure we were satisfied before making payment. We have used Chet's Cleaning in the past and will do so again in the future.
The quality and thoroughness of their work far exceeds the work of every company I’ve ever hired to clean my carpet, upholstery, or bathroom floors in the entire 20 years I’ve been living here. I won’t patronize a different company again. They also left me a bottle of their cleaner. I’m extremely satisfied with their work and attention to detail.
Very Professional extremely careful highly competent they do a great job with extreme customer satisfaction and constant customer to the customer of how the process is proceeding
The communications with Chet cleaning was exceptional. The estimator was knowledgeable, professional and on time. I received plenty of communications from the company about my appointment including up to the minute details about the technicians arrival time. Brandon and Zack did an exceptional job cleaning our…
I highly recommend Chet's. Tyler and Chris did an excellent job. They were able to get all stains out. They were very professional and really care about the job they do. The deep cleaning is really the way to go. The area rugs were taken to the shop. They came back looking like new! Very reasonably priced as…
The service rep was on time, careful with my property and possessions and very polite. His work was flawless.
I have used Chet’s Cleaning for several years and am always impressed by the professionalism, courtesy and efficiency of the team members. Jerrell and Marcus certainly lived up to those standards today.
Jeremy was very professional and did a great job for us!
Sam was amazing. She was professional, courteous, kind, and did an outstanding job!
Whole house was deep cleaned (we have an elder dog!) efficiently and leaving without a trace other than sparkling clean carpets! Joe and Steve were great to explain what they were doing, offer a protectant product that would work well for me with the above-mentioned dog and we very careful with our personal items…
Codey and Ashley did a wonderful job cleaning our carpets and rugs. Chet's business model of "deep cleaning and attention to details" shined through. Yes they are more expensive, but you will notice the difference in the outcome of the cleaning, including getting out stains. We highly recommend this company and team.
We took our custom drapes and two large area rugs in for cleaning. Once again Chet's did the expected great job. We were having them hang the drapes for us so they ended up delivering our two large and heavy area rugs for free. What a God send. The young man who hung the drapes, I believe his name was Tyler, was…
Very professional service provider… great job
Carpet looks great. Thank you Rivan and Jerrelle!
Zach and Steven did a super job today in our home! Very friendly and kind. Took the time to do it RIGHT!!! Thank you so much, hope you enjoyed the pizza 😊 🍕 😉
This is our second outstanding experience with Chet’s! We had their team clean 2 sectional couches & 8 chairs. From the first time we called, to Jeremy & John performing the services requested - we experienced great communication, professionalism and top notch services! Highly recommend!
Both ashley and jeremy were so conscientious about doing a great job. There were areas that were heavily stained due to a family illness and they worked very hard to get them clean. Both were very responsive to anything you needed and they did a absolute beautiful job. I will certainly refer friends and family to chats as well as jeremy and ashley.
Great work by Codey and Rivan were professional and did great work.
Fantastic work. Helpful and informative!
My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.
Was very satisfied with all the cleaning and service I had done by, 'Chet's carpet and Draperies' Very professional and would highly recommend this company, to have any of your household cleaning performed and have it done well
Excellent service and my rug is beautiful again.
Nicole was amazing! Very accommodating and pleasant w/ an eye for detail! I will always request her!
Nichole Sadowski did an amazing job cleaning our rugs and getting out old stains. They are very professional and hardworking. Would definitely recommend this company!
Nichole did an amazing job cleaning my carpets and area rugs! She got all of my pet stains out and everything looks brand new!
Had a wonderful first time experience using Chet's. From speaking with Tammy on the phone, meeting *the* Chet for our consult, and working with Jeremy for our cleaning, everyone was friendly, professional, kind, and very easy to talk to. We have high pile carpet throughout most of the main living areas in our home…
In keeping with Chet's stellar reputation, Joe provided excellent service, delivered professionally. He explained all carpet/area rug cleaning steps and processes along the way and also shared helpful information and guidance about carpet care.
We had a living room area rug cleaned; as well as our sunroom carpet. My technicians Joe and Alex arrived on time and were professional. Most of the area rug stains were removed and I’m hopeful that the sunroom pet stains will be gone once the carpet is dry. The cost of Chet’s service is quite expensive, but I would use them again if my result is good.
From my initial phone call with Chet’s to the delivery of my meticulously cleaned area rug, Chet’s was very professional, knowledgeable and took time to answer my questions. Tyler and Steve were nice, professional and personable. I will definitely be using them again!
The two techs that worked on my carpets, Jerelle and Ashely could not have been more awesome! They were professional, tidy, clean AND very nice! They did a great job and I feel like they went above and beyond to make sure my pet spots and stairs were perfect! I always recommend Chet's and these two especially!
Jerelle and Alex from Chet's arrived on time. They listened very carefully as we discussed which level of cleaning to use for each location, and area rugs. Once we had determined what was going to be cleaned, then they went to work. They were very careful with my home, thorough, professional, and made the process…
Joe and Jeremy were GREAT!!!! They were very thorough in executing, with care and precise, all the necessary steps to get the job done! All costs were explained in detail, before work began. They took great measure to protect our wood floors and wall corners. We will definitely continue to use CHET's cleaning…
The technician was professional, courteous and knowledgeable. He did a great job!
Excellent
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |

