How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for carpet cleaning
Clear ✕All 55 Google reviews tagged “Carpet cleaning” · showing 40
Vincent and Eric just left our home after a full day cleaning several rooms' carpets as well as a tile floor. Their professionalism shone through the moment they came to the door, throughout the day, until and when the job was finally done. The job they did was superb! I couldn't be happier with the outcome. I…
Nichole and Ashley at Chet’s were wonderful. Gave me a call ahead that they were on their way, rolled out carpet, used indoor shoes, and did an excellent job. Nichole has been here years ago and always so professional. It’s nice to see a familiar face. They worked well with my window cleaners who were here as well.
The entire experience was first class. The estimating process was efficient and thorough, as was the service. The carpet looks fantastic and the off white sofa looks new again! Outstanding! Rivan and Jeremy were great - our family room carpet looks like new and it was awful!
Excellent service and results
Rivan and Marcus did a great job on the soiled stair spots.
Highly recommend. Everyone I talked with was professional courteous and focused on their work. Zach and Ashely are excellent cleaners and couch and stairs look like new! A few months later Jerrelle and Nathan cleaned basement stairs, carpet and a large leather chair, excellent work.
I’m am very pleased with the service I received from Chets carpet cleaning. Jerrelle and Marcus were on time and both were very professional. Jerrelle was very informative and answered all of my questions. The quality of the carpet cleaning was excellent.
Chet's is a very professional outfit from top to bottom. They conducted a pre-carpet cleaning inspection to be sure they knew exactly what we wanted done and any particular concerns. The cleaning crew was extremely thorough and were here for several hours as compared to the 30 minutes provided by a previous company's crew. And, the carpet looks great.
Rivan did a beautiful job of cleaning the carpet in the house before we sold. Jerrelle did a wonderful job cleaning the carpet in our new condo. Everyone we dealt with was professional and helpful. A great team!
Rivan cleaned my carpet in the living room and 3 bedrooms. Rivan did a good job, he explained things before he started cleaning. My family has been using Chet's Cleaning for a long time. They always do good work. I would suggest cleaning carpet when it is warm outside so you can open windows because the cleaning solutions are very strong.
I have Chet’s Cleaning clean my carpets every year. They do a phenomenal job and I couldn’t be happier. This time they had their work cut out for them. I have had a dog that has been sick for over two months. My carpet was a mess! They came out and cleaned all my carpets and I wish I could give them more than 5…
Sam and Jeremy were excellent! Courteous, quick and gave us a beautifully cleaned carpet!
Everyone at Chet's Cleaning was very friendly and professional. They kept me informed on an arrival time, which helped me to plan my day. Joe, who was the technician that cleaned my carpeting, was very nice and did a great job of cleaning my carpet and explaining everything to me.
The team did a thorough job! Thank you.
Codey and Ashley were courteous and professional. Carpet looks brand new!
Very professional service provider… great job
Excellent,very satisfied.
Jonathan and Jeremy were super professional and amazing.
We are pleased to report on the great service today and Cody and Joe were very professional and informative. BUT the scheduling information was misleading to say the least! I told them I needed 2 rooms of carpet cleaned and was told about the $250. charge which turned into over $1,000. The original information needs to be explained MUCH better!!!!
Joe & Sam did a great job on our carpets. They came wearing cute slippers to keep my house clean and listened to me while I showed them problem areas caused by my cats. They were efficient and professional and I appreciate the clean carpets. They smell great! I would highly recommend Chet's Cleaning. I've used them before & will do so again.
Chets is the best and worth every penny! They are miracle workers for getting pet stains out and general carpet cleaning. I wouldn’t use anyone else!
Joe was very professional and explained each step. He answered all questions.
Joe and Rivian did an excellent job! They were very professional and very informative. They genuinely cared about making our carpets look the best they could!
Prompt, courteous service by Zach and Steve today
excellent service the technician's work was flawless. If I use the service again I will request Sam.
Fantastic service. A pre evaluation with a quote. Technician, Sam, cleaned the carpets in my studio and felt the results were not up to her standards. She came back on her own initiative and brought the results to perfection. Noble. I am in the Interior Design industry and ONLY refer Chett's. The best!
This was the first time I have used Chet’s Cleaning and I will always be using them in the future. They are so professional from setting up the appointment, the inspection to the cleaning. Zach and Sam did an amazing job cleaning everything. They were so careful with the house and so thorough in the cleaning. This…
Excellent job
Sam and Nicole are the best! I called with an emergency matcha accident on new cream carpet, and they were able to squeeze us in pronto. They were quick, efficient and extremely professional. It is clear they have an exceptional amount of knowledge, and even though it was their first experience with this type of…
Joe was excellent! He took the time to explain cleaning process and review each room. The entire staff was very helpful in scheduling the appointment. Very professional.
My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.
I have used Chet’s for years! Without question they are the absolute best at what they do. Their staff are extremely professional, thorough, and do a terrific job. I would (and do) recommend them to everyone I know.
I never had a carpet cleaner put so much time and effort into getting my carpet clean. The gentleman who cleaned my carpet was courteous and explained in detail everything that was going to be done. I will certainly use this service again. They are excellent
Chet's technicians cleaned my carpets in the basement of my home. They were extremely professional during the inspection and cleaning and the service provided was beyond my expectations. The carpets were returned to a state that is cleaner than before I had moved into my home. I will be continuing to use and recommend Chet's for any jobs in the future
Excellent customer service — from each point of contact on both cleaning of blinds, as well as carpet.
A very professional service. Excellent outcome, especially removing requested carpet staining. A very efficient and professional service with excellent personal customer care. Thank you. Would highly recommend for carpet cleaning.
Nicole and Sanford did an outstanding job! The best carpet cleaning I’ve ever had. I highly recommend Chet’s. Nicole and Sanford will be my #1 requests going forward!
Nicole and Alex did an amazing job at my house. They are both very pleasant, accommodating, professional and excellent at this jobs. I can’t recommend them highly enough.
Colby and Ashley did an outstanding job.. The minute they arrived they began working and did not stop until they had finished. They took pride in their work. Truly professional.
Our experience with Chet's went very smoothly. We were met with courtesy & professionalism from setting up an appointment to the actual cleaning. Our carpet and upholstery, which hadn't been cleaned in several years, had pet stains, red wine stains & even purple nail polish. Chet's technicians, Zack & Alex, did a…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |
