Experts Reviews · Company report
Chet's Cleaning Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Chet's Cleaning Inc.

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews

Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 93% of mattress cleaning.A
93

Reviews for your job

Customers hired Chet's Cleaning Inc. for 8 kinds of job.

Chet's Cleaning Inc. for drapes & curtain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Drapes & curtain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Drapes & curtain cleaning” · showing 20

Lucky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Beyond happy with the results of cleaning 65+ year old organdy curtain panels! They are beautiful. Reasonable price, ready when promised and very pleasant to do business with. Thank you!

Paid $100–150Reasonable priceDrapes & curtain cleaning
Knights3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you to Josh and Mike for taking great care of us. Huge shout out to Chet and the office staff for getting us what we needed on time for a customers event. You know you are in great hands if you use this company!

Paid $500+Not sureDrapes & curtain cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company. Would recommend

Paid $250–300Great priceDrapes & curtain cleaning
LarryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Representative was totally professional and outstanding!

Paid $500+Great priceDrapes & curtain cleaning
E.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Process was very easy, they do everything and provide paper blinds while yours are being cleaned. The blinds came back visibly clean, fresh and bright. I will use them again.

Paid $450–500Reasonable priceDrapes & curtain cleaning
Colette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From carpet cleaning quote to curtain rehanging, they made sure the job was done right! Thank you Chet and crew.

Paid $500+Not sureDrapes & curtain cleaningCarpet steam cleaning
K.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best place in Detroit for cleaning draperies and rugs. Personable and friendly staff who know how to clean everything!

Paid $350–400Reasonable priceDrapes & curtain cleaningArea rug cleaning
HenryLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very Professional extremely careful highly competent they do a great job with extreme customer satisfaction and constant customer to the customer of how the process is proceeding

FlooringDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Kristine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service rep was on time, careful with my property and possessions and very polite. His work was flawless.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Wally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with the cleaning of my drapes. Tyler promised they would not shrink and they did not. He was extremely courteous, very knowledgeable and very polite. I would recommend both Tyler and your company again.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Professionalism
Kyla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had drapes, blinds and carpeting cleaned. They did a wonderful job and were highly professional. I will use their services again!

Carpet steam cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
ThadineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took our custom drapes and two large area rugs in for cleaning. Once again Chet's did the expected great job. We were having them hang the drapes for us so they ended up delivering our two large and heavy area rugs for free. What a God send. The young man who hung the drapes, I believe his name was Tyler, was…

Area rug cleaningDrapes & curtain cleaning+ Quality+ Professionalism+ Value
Tracey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drapes came out like new

Drapes & curtain cleaning
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good work. Service team (Jerrelle and Rivan) were thorough, respectful of us and our place, and all-around professional.

Drapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Chet's Cleaning hoping that their curtain steaming would do something to improve the appearance of some very poorly "professionally" made drapes. The pleats were loose and uneven, the returns ranged between 1 1/2" and 3", just horrible workmanship. Chet took all of the drapes out and had them…

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Michele6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Amie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A very positive experience, Steve gave a fair estimate, scheduled dates that worked for me to take down and rehang. He explained each step of the process, called when on his way, was on time and always professional. During the cleaning process there were concerns over stains Linda (who was doing the actual work on…

Drapes & curtain cleaning+ Punctuality+ Quality+ Professionalism
Norma18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was very satisfied with all the cleaning and service I had done by, 'Chet's carpet and Draperies' Very professional and would highly recommend this company, to have any of your household cleaning performed and have it done well

Carpet steam cleaningArea rug cleaningDrapes & curtain cleaning
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service — from each point of contact on both cleaning of blinds, as well as carpet.

Carpet cleaningDrapes & curtain cleaning
EdieLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Two years ago Chet's Cleaning Services came out and cleaned my blinds, custom draperies, carpet, and upholstery because I had used them very successfully in the past, and my home needed a good cleaning. I left a 5/5 star review after they left because they did a wonderful job with everything. Unfortunately several…

Drapes & curtain cleaning+ Responsiveness

Show more drapes & curtain cleaning reviews (29 more) →

Price

$614+107% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning250$209–$427
Upholstery cleaning214$203–$371
Pet stain & odor removal125$170–$385
Area rug cleaning121$158–$373
Carpet steam cleaning102$214–$484
Carpet cleaning55—
Drapes & curtain cleaning49—
Deep clean42$290–$536

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