Experts Reviews · Company report
Chet's Cleaning Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Chet's Cleaning Inc.

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews

Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 93% of mattress cleaning.A
93

Reviews for your job

Customers hired Chet's Cleaning Inc. for 8 kinds of job.

Chet's Cleaning Inc. for drapes & curtain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Drapes & curtain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Drapes & curtain cleaning”

Lucky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Beyond happy with the results of cleaning 65+ year old organdy curtain panels! They are beautiful. Reasonable price, ready when promised and very pleasant to do business with. Thank you!

Paid $100–150Reasonable priceDrapes & curtain cleaning
Knights3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you to Josh and Mike for taking great care of us. Huge shout out to Chet and the office staff for getting us what we needed on time for a customers event. You know you are in great hands if you use this company!

Paid $500+Not sureDrapes & curtain cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company. Would recommend

Paid $250–300Great priceDrapes & curtain cleaning
LarryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Representative was totally professional and outstanding!

Paid $500+Great priceDrapes & curtain cleaning
E.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Process was very easy, they do everything and provide paper blinds while yours are being cleaned. The blinds came back visibly clean, fresh and bright. I will use them again.

Paid $450–500Reasonable priceDrapes & curtain cleaning
Colette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From carpet cleaning quote to curtain rehanging, they made sure the job was done right! Thank you Chet and crew.

Paid $500+Not sureDrapes & curtain cleaningCarpet steam cleaning
K.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best place in Detroit for cleaning draperies and rugs. Personable and friendly staff who know how to clean everything!

Paid $350–400Reasonable priceDrapes & curtain cleaningArea rug cleaning
HenryLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very Professional extremely careful highly competent they do a great job with extreme customer satisfaction and constant customer to the customer of how the process is proceeding

FlooringDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Kristine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service rep was on time, careful with my property and possessions and very polite. His work was flawless.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Wally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very happy with the cleaning of my drapes. Tyler promised they would not shrink and they did not. He was extremely courteous, very knowledgeable and very polite. I would recommend both Tyler and your company again.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Professionalism
Kyla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had drapes, blinds and carpeting cleaned. They did a wonderful job and were highly professional. I will use their services again!

Carpet steam cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
ThadineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We took our custom drapes and two large area rugs in for cleaning. Once again Chet's did the expected great job. We were having them hang the drapes for us so they ended up delivering our two large and heavy area rugs for free. What a God send. The young man who hung the drapes, I believe his name was Tyler, was…

Area rug cleaningDrapes & curtain cleaning+ Quality+ Professionalism+ Value
Tracey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drapes came out like new

Drapes & curtain cleaning
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good work. Service team (Jerrelle and Rivan) were thorough, respectful of us and our place, and all-around professional.

Drapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Chet's Cleaning hoping that their curtain steaming would do something to improve the appearance of some very poorly "professionally" made drapes. The pleats were loose and uneven, the returns ranged between 1 1/2" and 3", just horrible workmanship. Chet took all of the drapes out and had them…

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Michele6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Amie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A very positive experience, Steve gave a fair estimate, scheduled dates that worked for me to take down and rehang. He explained each step of the process, called when on his way, was on time and always professional. During the cleaning process there were concerns over stains Linda (who was doing the actual work on…

Drapes & curtain cleaning+ Punctuality+ Quality+ Professionalism
Norma18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was very satisfied with all the cleaning and service I had done by, 'Chet's carpet and Draperies' Very professional and would highly recommend this company, to have any of your household cleaning performed and have it done well

Carpet steam cleaningArea rug cleaningDrapes & curtain cleaning
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service — from each point of contact on both cleaning of blinds, as well as carpet.

Carpet cleaningDrapes & curtain cleaning
EdieLocal Guide · 226 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Two years ago Chet's Cleaning Services came out and cleaned my blinds, custom draperies, carpet, and upholstery because I had used them very successfully in the past, and my home needed a good cleaning. I left a 5/5 star review after they left because they did a wonderful job with everything. Unfortunately several…

Drapes & curtain cleaning+ Responsiveness
Fatin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and courteous customer service. They did an amazing job taking down cleaning and rehanging drapes. Would definitely recommend Chet’s for all cleaning needs.

Drapes & curtain cleaning
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am SO pleased with the service I've received from Chet's Cleaning. It starts with the friendly service on the phone when scheduling the appointment to the professional techs that come to the house. We had our curtains cleaned, stored and re-hung. The young man that re-hung them (I think his name was Tyler) was…

Drapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
CarrieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach and Steve are fantastic! They represent Chet’s well with their knowledge, integrity and hard work. The marble floors in our new home were quite dirty - it feels good to know they are clean. Nice job with drapery vacuuming and cleaning, too! We will be calling you again!

Drapes & curtain cleaningDeep cleanService not listed
Kindra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a wonderful experience with Tyler. He was very professional, polite, respectful, knowledgeable. He explained what he was doing, removed 13 blinds to be cleaned. Handled them with care and put up temporary ones. My scheduled time was 9-12. Received a phone call that he was on his way and got to my home a little…

Drapes & curtain cleaningService not listed
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best experience ever. Chet III, personally came out took down very expensive Hunter Douglas lumineetes, and silouette blinds. Individually boxed each one and labelled. The associate who rehung them today was EXCELLENT, adjusted some of the brackets for a perfect fit, timely, efficient, professional. FIVE STARS,…

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed 11 fabric Roman shades cleaned. Chet's was the only company I could find that would do the work. When a problem arose, Chet himself came to investigate and then went to work to make it right. If you want to deal with a company that has amazing integrity, rest assured with this one. Going above and beyond…

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lawrence did a wonderful job in everything he put is hand to, what a professional. We couldn't have had a better tradesman, polite, on time, gentleman. We will certainly call Chet's for all our Cleaning needs. Thanks, Shirley

General carpet cleaningDrapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chet's has cleaned many times for us since we moved in 2019. Draperies, tile, carpeting, area rugs, and upholstery. Chet's is the only company I have found in my area that is able to dry clean furniture and knows how to properly clean down filled furniture cushions. Chet's even delivered and rehung my draperies.…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Alyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a professional interior designer with over 45 years in the industry. Never have I met such a personable team. My home was destroyed by water damage and from the very first conversation, to taking my 15' long silk draperies to their location, I was met with courteous, careful and thoughtful staff.…

Drapes & curtain cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers of Chets cleaning for many years and would recommend them for all your fabric and furniture cleaning, especially the most delicate fabrics and rugs.This is a family business and that’s how they treat you from the moment you call for an appointment. They’re so accommodating and friendly. Even…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Frances1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CHET's did a marvelous job cleaning and re-hanging my draperies. I would recommend them to anyone.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Rita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve was very professional , on time, and the quality of service was great! Make sure you ask for Steve.

Drapes & curtain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chet’s made our blinds AND carpet look brand new again, at a reasonable price. I would definitely use them again in a heartbeat!

General carpet cleaningDrapes & curtain cleaning
Janet12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I knew from the minute I walked into Chets that this was going to be a great find for me. They were recommended to me by a highly respected Interior Designer. My curtains came back beautifully. You only get one chance to make a first impression., They did it.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Joanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service all around. To start, the owner Chet actually came out himself the week before to give me a quote since it was my first time using this company. I was pretty impressed with that from the get go. On the day of cleaning, Steve, Tyler and Mike were prompt and on time. A very hard working crew and were…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The team that came out to clean out carpeting got spots that no one else could get before. It looks brand new! The team was kind, enthusiastic, and professional. We’d use them again and recommend Chets any time.

General carpet cleaningDrapes & curtain cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Rosanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were honest and professional! They could have cleaned more of my blinds but informed me on the ones that shouldn’t be cleaned. Great experience!!

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had another great experience with Chet’s. The technician/salesperson Chet III was quite professional and knowledgeable when initially looking at the window treatments. He removed them, they did an excellent job cleaning them and he rehung them today. They look beautiful and like new. Thanks for such great service.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Sposa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceDrapes & curtain cleaningUpholstery cleaningGeneral carpet cleaning
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaning
Dean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Geraldine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningDrapes & curtain cleaning+ Responsiveness+ Professionalism
BayanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
SHIRLEY4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Tara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaning
Eleanor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaning+ Responsiveness+ Punctuality+ Professionalism
Sheryl5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning
jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Rating only, no written review.

Drapes & curtain cleaning− Responsiveness− Quality

Price

$614+107% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning250$209–$427
Upholstery cleaning214$203–$371
Pet stain & odor removal125$170–$385
Area rug cleaning121$158–$373
Carpet steam cleaning102$214–$484
Carpet cleaning55—
Drapes & curtain cleaning49—
Deep clean42$290–$536

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