How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for general carpet cleaning
Clear ✕All 251 Google reviews tagged “General carpet cleaning” · showing 80
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…
We couldn't be happier with the service we received during our cleaning on Wednesday. Codey and Esteban were very professional and explained everything to us, were respectful of our home and were very careful to prevent any accidental damage. Codey was including training tips for Esteban and I was impressed with…
We are very pleased with our carpet cleaners Brandon and Daniel from Chet's. They were totally professional and thorough with cleaning our carpet. Traffic pattern stains are gone and they moved the furniture so the whole room was done as we requested.
Chet’s Cleaning did a great job cleaning our carpet and furniture. We had our entire main floor carpet & furniture fully cleaned and scotchguarded. Dylan was professional & friendly and he took the time to understand our expectations and met them 100%. He also did a great job protecting our home and communicated…
Ashley and Wren did a great job, as I have come to expect from Chet's Cleaning.
Excellent job. Brandon and Johnny were great! Very professional, personable, respectful of my house and animals and my carpet looks great. First time using Chet’s and will highly recommend and use again.
Eric and Isaiah were professional, courteous, kept in phone contact regarding timing, and did an excellent cleaning job!
Ashley and Christian were excellent. They were kind, professional, and take pride in their work - Vicki A.
Excellent cleaning job, Dylan & Jonathan were very good, personable & efficient. Cost high.
1st time customer! All the reviews I read prior to hiring, were true. From the initial assessment, to their return cleaning visit, perfection. The crew very friendly, helpful, and hardworking. I plan on using their services on a regular basis. My floors and rugs look brand new🤗
Chet’s was recommended to me by another carpet cleaning service because of some tough spots on my carpet that needed special attention. I am very satisfied with their service. Specialists Gage and Ren worked for 5 hours straight and were thorough and professional.
Crew was on time and very professional. Answered all my questions and did a good job. Would use again!
Dylan and Brandon did a great job.Very friendly and knowledgeable. The carpet looks great!
Ashley and Braeden did a wonderful job at our home! Very courteous and professional!
My Technician, Paul, did an amazing job! This is the most professional carpet cleaning company I've ever experienced! Paul protected painted corners with padding so the hoses didn't damage anything. He put clean pads all over my wood floors so they didn't get wet. He brought a fan in to start drying when he was…
I am a repeat customer and have always been very happy with both the quality of the cleaning and the customer service at Chet’s. Today, once again, the technicians did an excellent job. They were kind, professional, and thorough. Unfortunately, there was a misunderstanding regarding the pricing. I called the office…
Dylan and Brandon did a great job cleaning my carpet - including removing a couple of stains. Thanks again for sending out good people who do a thorough job.
Amazing company from the initial consultation to the techs coming out to clean. Would definitely recommend if you are looking for a quality job. Jeremy and Paul were quick and thorough.
Christian & Gage did a great job cleaning some old spots in a few rooms...very professional & courteous!!
Braeden was respectful and did a great job for us.
Johnny and Dylan were very friendly and efficient. They did a terrific job!
Chet"s is a pleasure to do business with. I was able to schedule an appointment with ease. I was offered next day service. The technician, Zach, called when he was on his way. Zach was excellent, my rugs and sofas look great. I will request Zach for future appointments.
Always a pleasure to have them clean the carpet. They do a thorough job, and it is so clean when they are done. Even move all the heavy furniture!
Great job. Someone else cleaned it 2 years ago and the result wasn’t even close. I was even told I needed new carpet but after this cleaning it looks like new. Zac our technician was personable, efficient and informative.
Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!
Excellent carpet cleaning by Braeden Thorpe and Dylan Daluz. Moved and protected furniture. Explained the process and hit the "dirty" spots with extra care.
Every time Chets people come out, they make my house sparkle! Zach and Gage did an amazing job. They got out old stains and made everything look new.
Chet’s is professional, knowledgeable, and the technicians take great care in cleaning.
Great work and quick service. I've used them in the past.
Zach and Paul were the employees that performed the carpet and couch cleaning. We've used Chet's cleaning for many years. Both, Zach and Paul, were knowledgeable, courteous, and professional. They were outstanding. As always, after witnessing the work and the results, Chet's cleaning never disappoints. There is no need to shop for any other company.
Brandon and Dylan did an excellent job cleaning my carpet and furniture. They were very thorough. They took the time to answer all my questions. I'd say they went above and beyond.
Outstanding service again. Johnathan was great again
Eric and Paul cleaned both upholstered furniture and carpets today. It was a large job but they did an excellent job on everything, it looks great! They were both professional, friendly and courteous. They covered their shoes when entering our home and cleaned-up everything before leaving. I would definitely use…
I hired Chet's to clean my carpet and kitchen tile grout. These guys did a great job. 1. They showed up at 9am sharp. 2. The workers( Jeremy & Jonathon) were very courteous and diligent in their work. They answered any questions I had and worked well together . 3.Chet's may charge a more than these "$99" companies…
Branden and Eric did a great job. They were very professional.
I had an extremely positive experience from beginning to end. Scheduling was easy, and I received calls/texts when the technicians were en route. They were very professional and committed to the quality of work. The turnaround time for my rug cleaning (one week) was faster than I expected. They did excellent work…
Eric and Daniel were prompt and courteous. They were very careful with their equipment so as not to mark any walls. Cleaning was done thoroughly and I was very happy with the outcome. Highly recommend!
Jeremy and Paul were fantastic! They arrived at the scheduled time and promptly introduced themselves. We received a detailed explanation of exactly how the cleaning would be performed. We are extremely happy with the quality of their work. Our carpet looks like new. We highly recommend the company.
super detailed, kind, thorough, and GOOD at what they do!!!
Ashley & Brandon did an amazing job spot treating & cleaning the carpet in my bedroom. They were so respectful of my house by putting down runners from the front door all the way back to the bedroom. This is the 3rd time I used Chet's for carpet cleaning & Chet's is the only company I trust to do a good job. With…
Zach as been my technician several times and he is always courteous, professional and just a really pleasant person! And the cleaning is topnotch!
Vincent and Eric just left our home after a full day cleaning several rooms' carpets as well as a tile floor. Their professionalism shone through the moment they came to the door, throughout the day, until and when the job was finally done. The job they did was superb! I couldn't be happier with the outcome. I…
Chet’s made time to come over during holiday rush. Codey and Jonathan did an amazing job. They communicated proactively on arrival time, showed up with a door mat and shoe protection and got right to work. We had a bit of a unique situation, they adapted and modified our service exactly to our needs on the fly.…
Jeremy arrived in a timely manner and proceeded to get to work. He was extremely nice and very professional. He did a great job and also got a difficult stain out of my carpet.
Braden was very professional and removed the stains
Chet’s scheduled an appointment within 36 hours, arrived on time, explained the process and expected results and were kind and efficient. Their two service technicians were wonderful.
Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.
The very best carpet cleaning work any customer can hope for. Codey & Johnathan provided friendly, personalized and professional service, answering all our questions and concerns. 10 year old + carpet almost looks brand new. Highly recommend Chet's Cleaning Inc. My wife and I are very happy with the results!
Johnathan and Braeden were very respectful of my home and did a great job.
Codey and Johnny were amazingly thorough and did an incredible job. My house feels like new! I would definitely recommend Chet's Cleaning to everyone!
Chet's Cleaning comes to my home every year to do whatever cleaning we need. Zach and Johnny were exceptional this year. They kept us informed on their arrival time, were very fast, did a great job on the cleaning and left the area looking remarkably better. They were also courteous and friendly. The whole…
Chet's always does a perfect job
On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.
Chet’s did an excellent job cleaning my carpets. Dylan and Brayden were on time, friendly and willing to answer all of my questions before starting the cleaning and after completion. I’m happy with the result and will continue to use Chet’s for my carpet cleanings. Thank you!
Mike & Johnathon~here on time and did a great job cleaning the master bedroom and some area rugs. Would definitely recommend Chet’s!
I have used CHET’s before and believe they are the best carpet cleaner in the area. Very professional, politecostomer service oriented.
My 30 year old carpeting looks great after Chet’s Carpet Cleaning….. Zach and Daniel were prompt and efficient. All my concerning dog ‘accidents’ are gone now! Definitely recommend!!
Outstanding, prompt, and professional services delivered at a very reasonable price. Also, very easy to work in scheduling. Couldn’t be happier.
Ashley and Deronte did a great job cleaning a coffee spill on our carpet. They were friendly, professional and fast!!
Zach and Braeden were prompt and courteous. They did a great job and asked us to look at the carpet and make sure we were satisfied before making payment. We have used Chet's Cleaning in the past and will do so again in the future.
Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.
On time, worked hard and concerned about doing the best job possible.
Great job! Carpet looks new.
Very Professional extremely careful highly competent they do a great job with extreme customer satisfaction and constant customer to the customer of how the process is proceeding
The communications with Chet cleaning was exceptional. The estimator was knowledgeable, professional and on time. I received plenty of communications from the company about my appointment including up to the minute details about the technicians arrival time. Brandon and Zack did an exceptional job cleaning our…
Excellent carpet cleaning service! I will definitely use Chet's Cleaning again! Terrific service by Rivan and Jonathan!
Service was Great! Jonathan and Rivan were Great! My carpets look wonderful. Very professional, courteous, prompt, clean and personable. I would never use any other cleaning company again! Thanks for the great service Jonathan and Rivan!
We requested Joe for our cleaning as he did such a great job last time. Again we were very pleased with the cleaning and I will continue to request him. He did a thorough job explaining everything he was doing before, during and after. Steven assisted him. We did have an issue with the truck's exhaust melting two…
Initial consultation and carpet cleaning, went very well. Chet III, was very thorough in explaining the process and starting expectations. Jeremy, was very timely, professional, and awesome. Answered all questions, and gave tips on maintaining carpet with heavy dog traffic. Very pleased, well use again.
Jeremy and Rivan were to work with. They did all tasks estimated by Chet. They worked diligently. They worked well together. Wasted no time and completed the deep cleaning in the estimated time. Pleasure to work with both office staff (Thanks Kelly and Chet) and field techs.
The whole process was about as good as it could get -- the consultation, quote information, technicians, were are very personable, very knowledgeable, conscientious, careful of our home and belongings, helpful, patient with our questions, and gave us their full attention -- they were very focused on our project and…
I first posted that the work was satisfactory. I was contacted personally by the owner who questioned my survey. All my issues were immediately answered and handled. Excellent follow-up service. They are very customer oriented.
I highly recommend Chet's. Tyler and Chris did an excellent job. They were able to get all stains out. They were very professional and really care about the job they do. The deep cleaning is really the way to go. The area rugs were taken to the shop. They came back looking like new! Very reasonably priced as…
The service rep was on time, careful with my property and possessions and very polite. His work was flawless.
I live in Troy, Michigan and I have been using Chet's for over 15 years while on their "always clean" program (carpets cleaned twice per year). I have never been disappointed with their work. All employees at Chet's are very professional, well-trained, courteous, and very quality conscientious, which no doubt…
Jeremy and Marcus were on time, completed all carpet cleaning thoroughly and with excellent explanations of their process.Very professional and courteous, and my carpeting looks like new.
I’ve hired many carpet cleaners in the past and Chet’s is the absolute best. Now I won’t put my carpet in anyone’s hands but theirs. They’re very careful and thorough and exceptionally professional.
One week ago we had Chet’s Cleaning do our carpet for the first time. Decided to go with a smaller company with some really great reviews. Joe the technician was very nice and informative. This company is more expensive. They use a rotary method instead of a straight wand other cleaners use. I can’t really say…
Jerrelle & Curtis did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |
