How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for pet stain & odor removal
Clear ✕All 125 Google reviews tagged “Pet stain & odor removal” · showing 40
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…
Excellent cleaning job, Dylan & Jonathan were very good, personable & efficient. Cost high.
1st time customer! All the reviews I read prior to hiring, were true. From the initial assessment, to their return cleaning visit, perfection. The crew very friendly, helpful, and hardworking. I plan on using their services on a regular basis. My floors and rugs look brand new🤗
My Technician, Paul, did an amazing job! This is the most professional carpet cleaning company I've ever experienced! Paul protected painted corners with padding so the hoses didn't damage anything. He put clean pads all over my wood floors so they didn't get wet. He brought a fan in to start drying when he was…
I am a repeat customer and have always been very happy with both the quality of the cleaning and the customer service at Chet’s. Today, once again, the technicians did an excellent job. They were kind, professional, and thorough. Unfortunately, there was a misunderstanding regarding the pricing. I called the office…
Amazing company from the initial consultation to the techs coming out to clean. Would definitely recommend if you are looking for a quality job. Jeremy and Paul were quick and thorough.
Always a pleasure to have them clean the carpet. They do a thorough job, and it is so clean when they are done. Even move all the heavy furniture!
Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!
Dylan was knowledgeable, professional, personable, and committed to solving any challenge that presented itself during a long day of providing “Chet’s” level service. A+++ once again.
We want to give Brandon and Paul 5 stars for their extremely hard work and not giving up on stubborn stains. We showed them 2 stains that were not eradicated by the last cleaning crew I am happy to say those stains did not pop up again almost a week after cleaning. Brandon worked tirelessly on the steps for quite a…
Cody and Brandon did a fantastic job on some tough pet stains and other wear and tear. They were diligent, efficient, and thorough- returning to areas previously cleaned to survey and touch up. I’d hire these guys in a minute - terrific employees - very pleasant as well.
Chet’s Cleaning service is an excellent company, with a very friendly and professional staff, from scheduling to technicians who perform the work. Today we had leather sofa, wood flooring in a bedroom and stair runner cleaned. Braden and Christian were timely, explained the cleaning processes for each item and…
I hired Chet's to clean my carpet and kitchen tile grout. These guys did a great job. 1. They showed up at 9am sharp. 2. The workers( Jeremy & Jonathon) were very courteous and diligent in their work. They answered any questions I had and worked well together . 3.Chet's may charge a more than these "$99" companies…
Very professional service. Couldn't have been better in any way.
I had an extremely positive experience from beginning to end. Scheduling was easy, and I received calls/texts when the technicians were en route. They were very professional and committed to the quality of work. The turnaround time for my rug cleaning (one week) was faster than I expected. They did excellent work…
Eric and Daniel were prompt and courteous. They were very careful with their equipment so as not to mark any walls. Cleaning was done thoroughly and I was very happy with the outcome. Highly recommend!
Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.
Ashley & Brandon did an amazing job spot treating & cleaning the carpet in my bedroom. They were so respectful of my house by putting down runners from the front door all the way back to the bedroom. This is the 3rd time I used Chet's for carpet cleaning & Chet's is the only company I trust to do a good job. With…
Chet’s made time to come over during holiday rush. Codey and Jonathan did an amazing job. They communicated proactively on arrival time, showed up with a door mat and shoe protection and got right to work. We had a bit of a unique situation, they adapted and modified our service exactly to our needs on the fly.…
Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.
The very best carpet cleaning work any customer can hope for. Codey & Johnathan provided friendly, personalized and professional service, answering all our questions and concerns. 10 year old + carpet almost looks brand new. Highly recommend Chet's Cleaning Inc. My wife and I are very happy with the results!
On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.
Really nice, considerate team and job well done.
I have to say Chet's was amazing all around. It is hard to find a company these days that provides a high level of service or cares about client needs. Our family purchased a home that previously was occupied with 9 cats and dogs. My son is allergic to both, but especially cats. Every ounce of the house had cat…
My 30 year old carpeting looks great after Chet’s Carpet Cleaning….. Zach and Daniel were prompt and efficient. All my concerning dog ‘accidents’ are gone now! Definitely recommend!!
Outstanding, prompt, and professional services delivered at a very reasonable price. Also, very easy to work in scheduling. Couldn’t be happier.
Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.
Great job, on time, very clean, rug looks great
Great job Rivan and Chets!
Initial consultation and carpet cleaning, went very well. Chet III, was very thorough in explaining the process and starting expectations. Jeremy, was very timely, professional, and awesome. Answered all questions, and gave tips on maintaining carpet with heavy dog traffic. Very pleased, well use again.
The job was done efficiently. It was a pleasure to have Zach and Deoiinne in my home. A job well done. Thank you.
I’ve hired many carpet cleaners in the past and Chet’s is the absolute best. Now I won’t put my carpet in anyone’s hands but theirs. They’re very careful and thorough and exceptionally professional.
Sam was amazing. She was professional, courteous, kind, and did an outstanding job!
Whole house was deep cleaned (we have an elder dog!) efficiently and leaving without a trace other than sparkling clean carpets! Joe and Steve were great to explain what they were doing, offer a protectant product that would work well for me with the above-mentioned dog and we very careful with our personal items…
Jerrelle and his associate (didn’t catch his name) cleaned some upholstery that our dogs soiled. They did a great job. Would definitely use this service again.
Steven did an excellent job cleaning my dining and living room carpet that had a number of dog accidents. It looks brand new. Jerrelle cleaned and repaired my white 35 year old tile in the master bath. I am really pleased with how it turned out.
I have Chet’s Cleaning clean my carpets every year. They do a phenomenal job and I couldn’t be happier. This time they had their work cut out for them. I have had a dog that has been sick for over two months. My carpet was a mess! They came out and cleaned all my carpets and I wish I could give them more than 5…
Sam and Jeremy were excellent! Courteous, quick and gave us a beautifully cleaned carpet!
Codey and Ashley were amazing and got my very dirty floors looking clean and new. This was one of the best investments I have made. They were professional and courteous and really went above and beyond. I can see why Chet’s has the reputation it does! 5 star service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |