How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
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Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for pet stain & odor removal
Clear ✕All 125 Google reviews tagged “Pet stain & odor removal” · showing 100
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…
Excellent cleaning job, Dylan & Jonathan were very good, personable & efficient. Cost high.
1st time customer! All the reviews I read prior to hiring, were true. From the initial assessment, to their return cleaning visit, perfection. The crew very friendly, helpful, and hardworking. I plan on using their services on a regular basis. My floors and rugs look brand new🤗
My Technician, Paul, did an amazing job! This is the most professional carpet cleaning company I've ever experienced! Paul protected painted corners with padding so the hoses didn't damage anything. He put clean pads all over my wood floors so they didn't get wet. He brought a fan in to start drying when he was…
I am a repeat customer and have always been very happy with both the quality of the cleaning and the customer service at Chet’s. Today, once again, the technicians did an excellent job. They were kind, professional, and thorough. Unfortunately, there was a misunderstanding regarding the pricing. I called the office…
Amazing company from the initial consultation to the techs coming out to clean. Would definitely recommend if you are looking for a quality job. Jeremy and Paul were quick and thorough.
Always a pleasure to have them clean the carpet. They do a thorough job, and it is so clean when they are done. Even move all the heavy furniture!
Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!
Dylan was knowledgeable, professional, personable, and committed to solving any challenge that presented itself during a long day of providing “Chet’s” level service. A+++ once again.
We want to give Brandon and Paul 5 stars for their extremely hard work and not giving up on stubborn stains. We showed them 2 stains that were not eradicated by the last cleaning crew I am happy to say those stains did not pop up again almost a week after cleaning. Brandon worked tirelessly on the steps for quite a…
Cody and Brandon did a fantastic job on some tough pet stains and other wear and tear. They were diligent, efficient, and thorough- returning to areas previously cleaned to survey and touch up. I’d hire these guys in a minute - terrific employees - very pleasant as well.
Chet’s Cleaning service is an excellent company, with a very friendly and professional staff, from scheduling to technicians who perform the work. Today we had leather sofa, wood flooring in a bedroom and stair runner cleaned. Braden and Christian were timely, explained the cleaning processes for each item and…
I hired Chet's to clean my carpet and kitchen tile grout. These guys did a great job. 1. They showed up at 9am sharp. 2. The workers( Jeremy & Jonathon) were very courteous and diligent in their work. They answered any questions I had and worked well together . 3.Chet's may charge a more than these "$99" companies…
Very professional service. Couldn't have been better in any way.
I had an extremely positive experience from beginning to end. Scheduling was easy, and I received calls/texts when the technicians were en route. They were very professional and committed to the quality of work. The turnaround time for my rug cleaning (one week) was faster than I expected. They did excellent work…
Eric and Daniel were prompt and courteous. They were very careful with their equipment so as not to mark any walls. Cleaning was done thoroughly and I was very happy with the outcome. Highly recommend!
Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.
Ashley & Brandon did an amazing job spot treating & cleaning the carpet in my bedroom. They were so respectful of my house by putting down runners from the front door all the way back to the bedroom. This is the 3rd time I used Chet's for carpet cleaning & Chet's is the only company I trust to do a good job. With…
Chet’s made time to come over during holiday rush. Codey and Jonathan did an amazing job. They communicated proactively on arrival time, showed up with a door mat and shoe protection and got right to work. We had a bit of a unique situation, they adapted and modified our service exactly to our needs on the fly.…
Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.
The very best carpet cleaning work any customer can hope for. Codey & Johnathan provided friendly, personalized and professional service, answering all our questions and concerns. 10 year old + carpet almost looks brand new. Highly recommend Chet's Cleaning Inc. My wife and I are very happy with the results!
On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.
Really nice, considerate team and job well done.
I have to say Chet's was amazing all around. It is hard to find a company these days that provides a high level of service or cares about client needs. Our family purchased a home that previously was occupied with 9 cats and dogs. My son is allergic to both, but especially cats. Every ounce of the house had cat…
My 30 year old carpeting looks great after Chet’s Carpet Cleaning….. Zach and Daniel were prompt and efficient. All my concerning dog ‘accidents’ are gone now! Definitely recommend!!
Outstanding, prompt, and professional services delivered at a very reasonable price. Also, very easy to work in scheduling. Couldn’t be happier.
Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.
Great job, on time, very clean, rug looks great
Great job Rivan and Chets!
Initial consultation and carpet cleaning, went very well. Chet III, was very thorough in explaining the process and starting expectations. Jeremy, was very timely, professional, and awesome. Answered all questions, and gave tips on maintaining carpet with heavy dog traffic. Very pleased, well use again.
The job was done efficiently. It was a pleasure to have Zach and Deoiinne in my home. A job well done. Thank you.
I’ve hired many carpet cleaners in the past and Chet’s is the absolute best. Now I won’t put my carpet in anyone’s hands but theirs. They’re very careful and thorough and exceptionally professional.
Sam was amazing. She was professional, courteous, kind, and did an outstanding job!
Whole house was deep cleaned (we have an elder dog!) efficiently and leaving without a trace other than sparkling clean carpets! Joe and Steve were great to explain what they were doing, offer a protectant product that would work well for me with the above-mentioned dog and we very careful with our personal items…
Jerrelle and his associate (didn’t catch his name) cleaned some upholstery that our dogs soiled. They did a great job. Would definitely use this service again.
Steven did an excellent job cleaning my dining and living room carpet that had a number of dog accidents. It looks brand new. Jerrelle cleaned and repaired my white 35 year old tile in the master bath. I am really pleased with how it turned out.
I have Chet’s Cleaning clean my carpets every year. They do a phenomenal job and I couldn’t be happier. This time they had their work cut out for them. I have had a dog that has been sick for over two months. My carpet was a mess! They came out and cleaned all my carpets and I wish I could give them more than 5…
Sam and Jeremy were excellent! Courteous, quick and gave us a beautifully cleaned carpet!
Codey and Ashley were amazing and got my very dirty floors looking clean and new. This was one of the best investments I have made. They were professional and courteous and really went above and beyond. I can see why Chet’s has the reputation it does! 5 star service!
Very professional service provider… great job
This is the third time I've used Chet's. They are terrific!
Chets is the best and worth every penny! They are miracle workers for getting pet stains out and general carpet cleaning. I wouldn’t use anyone else!
My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.
My cat left many hidden spots thru out my carpet, Joe professionally deep cleaned my soft dense carpet back to new. Also, Joe helped move my couch to clean my cat's surprises behind it. Thank you Joe for your exceptional kindness and strength.
Joe super cleaned an incredibly soiled, dog-marked sectional and dog-stained carpet staircase. He was professional and courteous, especially because our children and dog were in and out of the house, causing major distractions. Thank you, Joe! Our couch LIVES!
Nicole and Alex did an amazing job at my house. They are both very pleasant, accommodating, professional and excellent at this jobs. I can’t recommend them highly enough.
Nichole Sadowski did an amazing job cleaning our rugs and getting out old stains. They are very professional and hardworking. Would definitely recommend this company!
Nichole did an amazing job cleaning my carpets and area rugs! She got all of my pet stains out and everything looks brand new!
We have been using Chet's for years - we love them and don't ever consider using anyone else. They are professional, fast and are always fair on price. We just got our carpets cleaned today and they look brand new!
The two techs that worked on my carpets, Jerelle and Ashely could not have been more awesome! They were professional, tidy, clean AND very nice! They did a great job and I feel like they went above and beyond to make sure my pet spots and stairs were perfect! I always recommend Chet's and these two especially!
The prompt, professional and trustworthy crew from Chet's, brought some life back into our twenty year old Karastan wool carpeting. Thank you, I will recommend to friends!
Jerrelle and Ashley were very courteous and professional. Jerrelle took the time to explain to me all the steps he was taking to remove the stains and what to do in the future. I also observed him training Ashley and he was very patient with her and positive about her performance. They make an excellent service team!
Jerrell and Ashley came to remove pet stains from my new carpeting. Both were extremely friendly and professional. As it was Ashley's 4th day on the job, most of my questions and conversations took place with Jerrell. He is an asset to the company!! Very knowledgeable, professional and a pleasure to work with.…
Zach and friend were great!!!! Just moved into my new home & they made the tiles shine!!!!!
Zach was AMAZING! He was on time, took extra care to make sure our carpet and floor was spotless and communicated VERY well through the whole procedure. This was the best service we ever had. Chet's Cleaning is A+++++ and a GREAT company with great staff! I highly recommend them!
Excellent
The crew from Chet's did an outstanding job. Their knowledge and expertise are of the highest quality. In the future, I will rely only upon them to clean our wall to wall carpeting, ceramic tile, furniture and our Chinese designed area rugs
Joe showed up on time and conducted himself professionally the whole time he was in my home. He took extra special to make sure he was able to remove the stains on my couch cushions all while keeping the fabric safe. I would hire Joe over and over again to work on my pieces.
Jack went beyond and was very friendly
They were very timely, courteous and professional. I won’t hesitate to use them again .
This was our first time using Chet’s. From start to finish it was A++++ service. Our couch needed a good cleaning from having a dog and a three year old it’s seen better days. Our couch now looks brand new. I’m amazed. They also did a fabulous job on our wool rug. I highly recommend and will use them again in a heartbeat.
The very best service I ever received from a carpet company. Would recommend very highly.
Zach and gage were amazing. They were so professional and amazing. These two guys deserve a raise!
This is the second time using Chet's Cleaning and I highly recommend their services. I received a reminder text leading up to the date of service. Jerrelle called me the day of the service to let me know when they would be arriving and the name of the other technician, Jeremy who would be coming with him. From…
Murray came to the door promptly at 9am. He was here for four hours and did a much more thorough job than other rug cleaning companies I have used in the past (which are in and out in 1.5hrs). Quality of work is unsurpassed with Chet’s. Murray did a great job cleaning up afterwards and making sure everything was…
Friendly, professional crew. Carpets looked great when they finished! With kids, 3 dogs & a cat, we put them to the test. I have used Chet's for years. They are honest, trustworthy, reliable. You won't be disappointed. *New post . . . was so happy with the carpet cleaning, we had them back to clean tile in…
Jurelle came out to inspect test areas to be sure they could do what I needed done. Tyler and Lawrence were the 2 young men who came out to clean large carpet areas and clean and seal tile. It is impressive how much they all knew and educated me along the way. Outstanding!
This was the most perfect job I have ever had. Zacks team was incredible.. polite, efficient, knowledgeable in all ways. The results are perfection. Our carpets have been restored, our upholstery have never looked so fresh and new. Kudos to the crew. I would like to request them for future times. Thank you so much, Pam Rosenblum
Tyler and Brendan were courteous, clean and responsible. They did their job well and were very pleasant. Chet's is a very good company!
We have been customers of Chets cleaning for many years and would recommend them for all your fabric and furniture cleaning, especially the most delicate fabrics and rugs.This is a family business and that’s how they treat you from the moment you call for an appointment. They’re so accommodating and friendly. Even…
Zach and Jonathon did an amazing job cleaning my upholstered furniture. They were friendly and professional. I will highly recommend Chet’s Cleaning and will use them again for future cleaning needs.
My service technician, Tyler, was courteous, kind and very professional. As a mom with two dogs, our rugs and carpets really needed some attention. He really took time to explain to me what he was doing and why and how to deal with stains in the future. I would definitely request to work with him again. Chets is the best.
Prompt, courteous, professional & super happy with outcome! I recommend Chets cleaning for all your cleaning needs!
Really thorough. Did an excellent job!
Cody was beyond kind ! Not only a good conversation and a few laughs but WOW! My sofa looks like it did the day we bought it . He worked hard getting out the odor from an anxious cat “accident” . He took such care in protecting the floor and rug . He was even careful to not let the cat escape out the front…
Eric and Tyler were thorough for a great value. Very professional.
Chet’s Cleaning is amazing! I have utilized other Carpet cleaners and thought they were ok and accepted when they said they could not get out certain stains. However, Chet got them out. Zack and Lawrence were amazing and were committed to getting out all of the stains and were successful! I thought I was going to…
We've used Chet's multiple times in the past and this experience was no different then the others. The workers are always professional, personable, and kind. We had Tyler and Lawrence at our home this past time and they were great. With Covid going on I know people are hesitant to have others in their home, but…
Excellent service. Carrie, Steve and Tyler were very professional and knowledgeable. They went above and beyond to get this done before the holidays. Tyler cleaned my carpets and my floor tiles and they look like new. He was fast efficient and thorough. Thank you for doing such a great job from when I called in for…
Amazing! The absolute best in Metro Detroit. Experts in cleaning of rugs and upholstery, Lawrence and Eric are incredible as is the whole Chet’s team!
I had wonderful technicians. Eric Powell and Pat Wiegand! They were kind, informative and very helpful. They went above and beyond. Once again, Chet did not let us down. They do a remarkable job getting stains out!
Nichole has come to my home two separate times to clean multiple items. She always does a fantastic job and is thoughtful, thorough, and professional. Nichole has made me a lifetime customer - thank you for your great work!
Great company. Great service. Chris and Murray went out of their way to make sure our job was done well and most of all, done right.
Thank you to Nicole and Kayla for cleaning for us today! You were such a pleasure to work with. Our dogs miss you already! We are grateful!
The best!
Wonderful service! We had our basement carpet cleaned and they did phenomenal. They looks brand-new. Eric & Pat are very professional, hard-working, and kind. We would highly recommend this service to anyone.
ERIC AND PAT WERE EXCEPTIONAL! VERY PROFESSIONAL, EXCELLENT PEOPLE SKILLS.. THIS IS THE FIRST TIME I USED CHETS CLEANING SERVICES AND I AM MORE THAN SATISFIED. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS THEIR CARPETING CLEANED PROPERLY.
Codey and Jeremy arrived on time this morning and did an extremely thorough job cleaning my carpets. They were polite and worked very hard to clean my stains. They checked with me when they were finished to make sure I was completely satisfied with their work. I was :-)
Extremely satisfied with the entire process from quote to work being done. Carpet is beautifully cleaned and rooms are back together. Nicole & Keilee were courteous and thorough. They carefully protected my wood floors while bringing in their equipment & covered the wall corners so to keep them from being scuffed.…
Kyle and Lawrence came to my home when they said they would and could not be more professional. Explained cleaning process, gave suggestions on when to move pieces back into rooms. Worked efficiently and results are amazing. Very happy with my decision to hire Chet's Cleaning.
Cody and Jeremy were fabulous! Really spent time getting our furniture and area rug very clean. Would highly recommend!
The team that came out to clean out carpeting got spots that no one else could get before. It looks brand new! The team was kind, enthusiastic, and professional. We’d use them again and recommend Chets any time.
Slime dried in carpet is the worst but Nichole worked on the stains and I couldn't believe how good it looked. The carpet actually looked brand new and you couldn't even tell where the stain was. I tried for months to get rid of the stains, Nichole and Lawrence got it done in a few hours. I was so pleased with how…
The best! I had two very smart and dedicated ladies spend as much time and energy as was needed to thoroughly clean our rugs and furniture, rather than doing just as much they could in a prescribed appointment time. Well informed and took the time to educate us about our fabric choices as well. Love Chet’s!
So nice and great work!! Good with dogs too.
Fantastic job! Our carpets were in really bad shape especially after our pup got sick. Eric and Murray did a great job removing all the stains. Carpets look real new too! Originally thought we were going to have to replace our carpet but doubt it after this cleaning. Highly recommend! Edit: We had some stains come…
We had Nichole and Murray out to our house to clean our carpets and couch. Saying they did a fantastic job would be an understatement. Our carpets and couch have never looked so good. Their cleanliness and attention to details is right on. I would highly recommend this company and these to people to come to your…
Chet’s as usual, did a wonderful job at cleaning our carpets! They were helpful and professional. Great job!
Very professional and timely. They did a great job. I highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |