Experts Reviews · Company report
Chet's Cleaning Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Chet's Cleaning Inc.

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews

Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chet's Cleaning Inc. is better than 96% of mattress cleaning.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chet's Cleaning Inc. is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chet's Cleaning Inc. is better than 93% of mattress cleaning.A
93

Reviews for your job

Customers hired Chet's Cleaning Inc. for 8 kinds of job.

Chet's Cleaning Inc. for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 125 Google reviews tagged “Pet stain & odor removal” · showing 100

amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The best carpet cleaners ever and they were amazingly professional and knowledgeable.

Paid $500+Not sureUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
PatLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Jerome6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★

Excellent cleaning job, Dylan & Jonathan were very good, personable & efficient. Cost high.

Paid $500+OverpricedGeneral carpet cleaningPet stain & odor removalService not listed
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

1st time customer! All the reviews I read prior to hiring, were true. From the initial assessment, to their return cleaning visit, perfection. The crew very friendly, helpful, and hardworking. I plan on using their services on a regular basis. My floors and rugs look brand new🤗

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My Technician, Paul, did an amazing job! This is the most professional carpet cleaning company I've ever experienced! Paul protected painted corners with padding so the hoses didn't damage anything. He put clean pads all over my wood floors so they didn't get wet. He brought a fan in to start drying when he was…

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
R7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

I am a repeat customer and have always been very happy with both the quality of the cleaning and the customer service at Chet’s. Today, once again, the technicians did an excellent job. They were kind, professional, and thorough. Unfortunately, there was a misunderstanding regarding the pricing. I called the office…

General carpet cleaningPet stain & odor removalArea rug cleaning
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing company from the initial consultation to the techs coming out to clean. Would definitely recommend if you are looking for a quality job. Jeremy and Paul were quick and thorough.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Marilyn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always a pleasure to have them clean the carpet. They do a thorough job, and it is so clean when they are done. Even move all the heavy furniture!

General carpet cleaningPet stain & odor removal
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Kathleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dylan was knowledgeable, professional, personable, and committed to solving any challenge that presented itself during a long day of providing “Chet’s” level service. A+++ once again.

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Nancy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We want to give Brandon and Paul 5 stars for their extremely hard work and not giving up on stubborn stains. We showed them 2 stains that were not eradicated by the last cleaning crew I am happy to say those stains did not pop up again almost a week after cleaning. Brandon worked tirelessly on the steps for quite a…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cody and Brandon did a fantastic job on some tough pet stains and other wear and tear. They were diligent, efficient, and thorough- returning to areas previously cleaned to survey and touch up. I’d hire these guys in a minute - terrific employees - very pleasant as well.

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Lila2020Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chet’s Cleaning service is an excellent company, with a very friendly and professional staff, from scheduling to technicians who perform the work. Today we had leather sofa, wood flooring in a bedroom and stair runner cleaned. Braden and Christian were timely, explained the cleaning processes for each item and…

Carpet steam cleaningPet stain & odor removalLeather cleaning
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I hired Chet's to clean my carpet and kitchen tile grout. These guys did a great job. 1. They showed up at 9am sharp. 2. The workers( Jeremy & Jonathon) were very courteous and diligent in their work. They answered any questions I had and worked well together . 3.Chet's may charge a more than these "$99" companies…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
renate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional service. Couldn't have been better in any way.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an extremely positive experience from beginning to end. Scheduling was easy, and I received calls/texts when the technicians were en route. They were very professional and committed to the quality of work. The turnaround time for my rug cleaning (one week) was faster than I expected. They did excellent work…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removal
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Eric and Daniel were prompt and courteous. They were very careful with their equipment so as not to mark any walls. Cleaning was done thoroughly and I was very happy with the outcome. Highly recommend!

Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.

Paid $500+Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
SueLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Ashley & Brandon did an amazing job spot treating & cleaning the carpet in my bedroom. They were so respectful of my house by putting down runners from the front door all the way back to the bedroom. This is the 3rd time I used Chet's for carpet cleaning & Chet's is the only company I trust to do a good job. With…

Paid $250–300Reasonable priceGeneral carpet cleaningPet stain & odor removal
AJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chet’s made time to come over during holiday rush. Codey and Jonathan did an amazing job. They communicated proactively on arrival time, showed up with a door mat and shoe protection and got right to work. We had a bit of a unique situation, they adapted and modified our service exactly to our needs on the fly.…

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
DebbieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.

Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
GeorgeLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The very best carpet cleaning work any customer can hope for. Codey & Johnathan provided friendly, personalized and professional service, answering all our questions and concerns. 10 year old + carpet almost looks brand new. Highly recommend Chet's Cleaning Inc. My wife and I are very happy with the results!

Paid $500+General carpet cleaningPet stain & odor removal
Colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Really nice, considerate team and job well done.

Paid $200–250Pet stain & odor removal
Evan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have to say Chet's was amazing all around. It is hard to find a company these days that provides a high level of service or cares about client needs. Our family purchased a home that previously was occupied with 9 cats and dogs. My son is allergic to both, but especially cats. Every ounce of the house had cat…

Paid $500+Reasonable pricePet stain & odor removalService not listed
MarlaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 30 year old carpeting looks great after Chet’s Carpet Cleaning….. Zach and Daniel were prompt and efficient. All my concerning dog ‘accidents’ are gone now! Definitely recommend!!

General carpet cleaningPet stain & odor removalArea rug cleaning
Jeffrey13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding, prompt, and professional services delivered at a very reasonable price. Also, very easy to work in scheduling. Couldn’t be happier.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Randall10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job, on time, very clean, rug looks great

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job Rivan and Chets!

CleaningCarpet steam cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
CourtneyLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Initial consultation and carpet cleaning, went very well. Chet III, was very thorough in explaining the process and starting expectations. Jeremy, was very timely, professional, and awesome. Answered all questions, and gave tips on maintaining carpet with heavy dog traffic. Very pleased, well use again.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LuLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The job was done efficiently. It was a pleasure to have Zach and Deoiinne in my home. A job well done. Thank you.

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
HealeygalLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve hired many carpet cleaners in the past and Chet’s is the absolute best. Now I won’t put my carpet in anyone’s hands but theirs. They’re very careful and thorough and exceptionally professional.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Meg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam was amazing. She was professional, courteous, kind, and did an outstanding job!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Whole house was deep cleaned (we have an elder dog!) efficiently and leaving without a trace other than sparkling clean carpets! Joe and Steve were great to explain what they were doing, offer a protectant product that would work well for me with the above-mentioned dog and we very careful with our personal items…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerrelle and his associate (didn’t catch his name) cleaned some upholstery that our dogs soiled. They did a great job. Would definitely use this service again.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steven did an excellent job cleaning my dining and living room carpet that had a number of dog accidents. It looks brand new. Jerrelle cleaned and repaired my white 35 year old tile in the master bath. I am really pleased with how it turned out.

Carpet steam cleaningPet stain & odor removalService not listed
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have Chet’s Cleaning clean my carpets every year. They do a phenomenal job and I couldn’t be happier. This time they had their work cut out for them. I have had a dog that has been sick for over two months. My carpet was a mess! They came out and cleaned all my carpets and I wish I could give them more than 5…

Carpet cleaningPet stain & odor removal
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sam and Jeremy were excellent! Courteous, quick and gave us a beautifully cleaned carpet!

Carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Codey and Ashley were amazing and got my very dirty floors looking clean and new. This was one of the best investments I have made. They were professional and courteous and really went above and beyond. I can see why Chet’s has the reputation it does! 5 star service!

CleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional service provider… great job

Carpet cleaningArea rug cleaningGeneral carpet cleaning
SuzieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the third time I've used Chet's. They are terrific!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
A7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chets is the best and worth every penny! They are miracle workers for getting pet stains out and general carpet cleaning. I wouldn’t use anyone else!

Carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Michele6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
j1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My cat left many hidden spots thru out my carpet, Joe professionally deep cleaned my soft dense carpet back to new. Also, Joe helped move my couch to clean my cat's surprises behind it. Thank you Joe for your exceptional kindness and strength.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GeriLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Joe super cleaned an incredibly soiled, dog-marked sectional and dog-stained carpet staircase. He was professional and courteous, especially because our children and dog were in and out of the house, causing major distractions. Thank you, Joe! Our couch LIVES!

General carpet cleaningUpholstery cleaningPet stain & odor removal
Teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicole and Alex did an amazing job at my house. They are both very pleasant, accommodating, professional and excellent at this jobs. I can’t recommend them highly enough.

Carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Nina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nichole Sadowski did an amazing job cleaning our rugs and getting out old stains. They are very professional and hardworking. Would definitely recommend this company!

Area rug cleaningCleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
NaomiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nichole did an amazing job cleaning my carpets and area rugs! She got all of my pet stains out and everything looks brand new!

Area rug cleaningPet stain & odor removal
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Chet's for years - we love them and don't ever consider using anyone else. They are professional, fast and are always fair on price. We just got our carpets cleaned today and they look brand new!

Carpet cleaningDeep cleanPet stain & odor removal
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The two techs that worked on my carpets, Jerelle and Ashely could not have been more awesome! They were professional, tidy, clean AND very nice! They did a great job and I feel like they went above and beyond to make sure my pet spots and stairs were perfect! I always recommend Chet's and these two especially!

Area rug cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Sven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The prompt, professional and trustworthy crew from Chet's, brought some life back into our twenty year old Karastan wool carpeting. Thank you, I will recommend to friends!

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerrelle and Ashley were very courteous and professional. Jerrelle took the time to explain to me all the steps he was taking to remove the stains and what to do in the future. I also observed him training Ashley and he was very patient with her and positive about her performance. They make an excellent service team!

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerrell and Ashley came to remove pet stains from my new carpeting. Both were extremely friendly and professional. As it was Ashley's 4th day on the job, most of my questions and conversations took place with Jerrell. He is an asset to the company!! Very knowledgeable, professional and a pleasure to work with.…

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kristina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach and friend were great!!!! Just moved into my new home & they made the tiles shine!!!!!

CleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach was AMAZING! He was on time, took extra care to make sure our carpet and floor was spotless and communicated VERY well through the whole procedure. This was the best service we ever had. Chet's Cleaning is A+++++ and a GREAT company with great staff! I highly recommend them!

General carpet cleaningCleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Elliott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew from Chet's did an outstanding job. Their knowledge and expertise are of the highest quality. In the future, I will rely only upon them to clean our wall to wall carpeting, ceramic tile, furniture and our Chinese designed area rugs

Area rug cleaningGeneral carpet cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Alexa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Joe showed up on time and conducted himself professionally the whole time he was in my home. He took extra special to make sure he was able to remove the stains on my couch cushions all while keeping the fabric safe. I would hire Joe over and over again to work on my pieces.

Upholstery cleaningDeep cleanPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Roberta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jack went beyond and was very friendly

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They were very timely, courteous and professional. I won’t hesitate to use them again .

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Stacey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was our first time using Chet’s. From start to finish it was A++++ service. Our couch needed a good cleaning from having a dog and a three year old it’s seen better days. Our couch now looks brand new. I’m amazed. They also did a fabulous job on our wool rug. I highly recommend and will use them again in a heartbeat.

Area rug cleaningUpholstery cleaningCleaning
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The very best service I ever received from a carpet company. Would recommend very highly.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jenna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zach and gage were amazing. They were so professional and amazing. These two guys deserve a raise!

Area rug cleaningUpholstery cleaningDeep clean+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time using Chet's Cleaning and I highly recommend their services. I received a reminder text leading up to the date of service. Jerrelle called me the day of the service to let me know when they would be arriving and the name of the other technician, Jeremy who would be coming with him. From…

Area rug cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Murray came to the door promptly at 9am. He was here for four hours and did a much more thorough job than other rug cleaning companies I have used in the past (which are in and out in 1.5hrs). Quality of work is unsurpassed with Chet’s. Murray did a great job cleaning up afterwards and making sure everything was…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Friendly, professional crew. Carpets looked great when they finished! With kids, 3 dogs & a cat, we put them to the test. I have used Chet's for years. They are honest, trustworthy, reliable. You won't be disappointed. *New post . . . was so happy with the carpet cleaning, we had them back to clean tile in…

General carpet cleaningPet stain & odor removal
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jurelle came out to inspect test areas to be sure they could do what I needed done. Tyler and Lawrence were the 2 young men who came out to clean large carpet areas and clean and seal tile. It is impressive how much they all knew and educated me along the way. Outstanding!

Area rug cleaningGeneral carpet cleaningOffice & workplace cleaning+ Quality
pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was the most perfect job I have ever had. Zacks team was incredible.. polite, efficient, knowledgeable in all ways. The results are perfection. Our carpets have been restored, our upholstery have never looked so fresh and new. Kudos to the crew. I would like to request them for future times. Thank you so much, Pam Rosenblum

General carpet cleaningUpholstery cleaningPet stain & odor removal
Bonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tyler and Brendan were courteous, clean and responsible. They did their job well and were very pleasant. Chet's is a very good company!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been customers of Chets cleaning for many years and would recommend them for all your fabric and furniture cleaning, especially the most delicate fabrics and rugs.This is a family business and that’s how they treat you from the moment you call for an appointment. They’re so accommodating and friendly. Even…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zach and Jonathon did an amazing job cleaning my upholstered furniture. They were friendly and professional. I will highly recommend Chet’s Cleaning and will use them again for future cleaning needs.

Upholstery cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My service technician, Tyler, was courteous, kind and very professional. As a mom with two dogs, our rugs and carpets really needed some attention. He really took time to explain to me what he was doing and why and how to deal with stains in the future. I would definitely request to work with him again. Chets is the best.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Tracy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt, courteous, professional & super happy with outcome! I recommend Chets cleaning for all your cleaning needs!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really thorough. Did an excellent job!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cody was beyond kind ! Not only a good conversation and a few laughs but WOW! My sofa looks like it did the day we bought it . He worked hard getting out the odor from an anxious cat “accident” . He took such care in protecting the floor and rug . He was even careful to not let the cat escape out the front…

Upholstery cleaningPet stain & odor removal
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eric and Tyler were thorough for a great value. Very professional.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chet’s Cleaning is amazing! I have utilized other Carpet cleaners and thought they were ok and accepted when they said they could not get out certain stains. However, Chet got them out. Zack and Lawrence were amazing and were committed to getting out all of the stains and were successful! I thought I was going to…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've used Chet's multiple times in the past and this experience was no different then the others. The workers are always professional, personable, and kind. We had Tyler and Lawrence at our home this past time and they were great. With Covid going on I know people are hesitant to have others in their home, but…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Carrie, Steve and Tyler were very professional and knowledgeable. They went above and beyond to get this done before the holidays. Tyler cleaned my carpets and my floor tiles and they look like new. He was fast efficient and thorough. Thank you for doing such a great job from when I called in for…

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing! The absolute best in Metro Detroit. Experts in cleaning of rugs and upholstery, Lawrence and Eric are incredible as is the whole Chet’s team!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had wonderful technicians. Eric Powell and Pat Wiegand! They were kind, informative and very helpful. They went above and beyond. Once again, Chet did not let us down. They do a remarkable job getting stains out!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cay-Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nichole has come to my home two separate times to clean multiple items. She always does a fantastic job and is thoughtful, thorough, and professional. Nichole has made me a lifetime customer - thank you for your great work!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company. Great service. Chris and Murray went out of their way to make sure our job was done well and most of all, done right.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you to Nicole and Kayla for cleaning for us today! You were such a pleasure to work with. Our dogs miss you already! We are grateful!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Neema4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service! We had our basement carpet cleaned and they did phenomenal. They looks brand-new. Eric & Pat are very professional, hard-working, and kind. We would highly recommend this service to anyone.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Marilyn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

ERIC AND PAT WERE EXCEPTIONAL! VERY PROFESSIONAL, EXCELLENT PEOPLE SKILLS.. THIS IS THE FIRST TIME I USED CHETS CLEANING SERVICES AND I AM MORE THAN SATISFIED. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS THEIR CARPETING CLEANED PROPERLY.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Marian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Codey and Jeremy arrived on time this morning and did an extremely thorough job cleaning my carpets. They were polite and worked very hard to clean my stains. They checked with me when they were finished to make sure I was completely satisfied with their work. I was :-)

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely satisfied with the entire process from quote to work being done. Carpet is beautifully cleaned and rooms are back together. Nicole & Keilee were courteous and thorough. They carefully protected my wood floors while bringing in their equipment & covered the wall corners so to keep them from being scuffed.…

General carpet cleaningPet stain & odor removal
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kyle and Lawrence came to my home when they said they would and could not be more professional. Explained cleaning process, gave suggestions on when to move pieces back into rooms. Worked efficiently and results are amazing. Very happy with my decision to hire Chet's Cleaning.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cody and Jeremy were fabulous! Really spent time getting our furniture and area rug very clean. Would highly recommend!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The team that came out to clean out carpeting got spots that no one else could get before. It looks brand new! The team was kind, enthusiastic, and professional. We’d use them again and recommend Chets any time.

General carpet cleaningDrapes & curtain cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Slime dried in carpet is the worst but Nichole worked on the stains and I couldn't believe how good it looked. The carpet actually looked brand new and you couldn't even tell where the stain was. I tried for months to get rid of the stains, Nichole and Lawrence got it done in a few hours. I was so pleased with how…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The best! I had two very smart and dedicated ladies spend as much time and energy as was needed to thoroughly clean our rugs and furniture, rather than doing just as much they could in a prescribed appointment time. Well informed and took the time to educate us about our fabric choices as well. Love Chet’s!

Area rug cleaningUpholstery cleaningPet stain & odor removal
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

So nice and great work!! Good with dogs too.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
JessicaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★

Fantastic job! Our carpets were in really bad shape especially after our pup got sick. Eric and Murray did a great job removing all the stains. Carpets look real new too! Originally thought we were going to have to replace our carpet but doubt it after this cleaning. Highly recommend! Edit: We had some stains come…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had Nichole and Murray out to our house to clean our carpets and couch. Saying they did a fantastic job would be an understatement. Our carpets and couch have never looked so good. Their cleanliness and attention to details is right on. I would highly recommend this company and these to people to come to your…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Chet’s as usual, did a wonderful job at cleaning our carpets! They were helpful and professional. Great job!

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and timely. They did a great job. I highly recommend.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (25 more) →

Price

$614+107% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 71%Overpriced 2%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning250$209–$427
Upholstery cleaning214$203–$371
Pet stain & odor removal125$170–$385
Area rug cleaning121$158–$373
Carpet steam cleaning102$214–$484
Carpet cleaning55—
Drapes & curtain cleaning49—
Deep clean42$290–$536

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