How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for upholstery cleaning
Clear ✕All 216 Google reviews tagged “Upholstery cleaning” · showing 60
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…
Chet’s Cleaning did a great job cleaning our carpet and furniture. We had our entire main floor carpet & furniture fully cleaned and scotchguarded. Dylan was professional & friendly and he took the time to understand our expectations and met them 100%. He also did a great job protecting our home and communicated…
Excellent Exceptional Extraordinary! Had recliner and booth seating cleaned-they’re like new!
Dylan and Daniel did a great job and were professional and friendly while doing it.
Dylan and Paul provided excellent and exceptional service! They were diligent and very thoughful when it came to dealing with spots by letting me know the options. They did a great job and results are beautiful !
Chet’s was recommended to me by another carpet cleaning service because of some tough spots on my carpet that needed special attention. I am very satisfied with their service. Specialists Gage and Ren worked for 5 hours straight and were thorough and professional.
I had great service today! The two men were kind, timely, and professional. I am happy with the service I received and look forward to getting my next piece of furniture cleaned in the next few months.
Dylan and Christian did an amazing job on cleaning my living room carpet, stairwell and upholstered chair and ottoman. I definitely want to have them back next year. They were great teachers and wanted to make sure I understood what they were doing and how they were cleaning my carpet. Very friendly,…
Zach and Ren were friendly, knowledgeable and did an amazing job!
Chet"s is a pleasure to do business with. I was able to schedule an appointment with ease. I was offered next day service. The technician, Zach, called when he was on his way. Zach was excellent, my rugs and sofas look great. I will request Zach for future appointments.
Zach was very friendly and thorough. He dealt with our dogs very well and was very professional and kind. Rugs and furniture look great!
Chet's did a good job cleaning some furniture cushions of ours. Dylan and Daniel kept me updated throughout the process.
Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!
Beautiful job!! Spotted sofas cleaned up perfectly!! Great, professional team!!
Paul and Daniel were great and efficient!! My rugs and upholstery look so fresh and clean. They were very communicative and super nice guys as well! I will definitely be using Chet’s again.
Braeden did a great job for us and left our furniture looking like new! He was professional and friendly and we appreciated that he was very careful about our floors and carpeting, making sure everything was covered well before beginning. We had a 7' sofa and a chair cleaned and two new chairs protected. Chet's…
Very professional, timely, and did an excellent job cleaning two leather sofas and upholstered chairs, ottoman in a home with a labrador and two cats.
Excellent work
Every time Chets people come out, they make my house sparkle! Zach and Gage did an amazing job. They got out old stains and made everything look new.
Chet’s is professional, knowledgeable, and the technicians take great care in cleaning.
Eric did a great job cleaning our family room carpet and furniture. Very kind and professional with a strong attention to detail.
Zach and Paul were the employees that performed the carpet and couch cleaning. We've used Chet's cleaning for many years. Both, Zach and Paul, were knowledgeable, courteous, and professional. They were outstanding. As always, after witnessing the work and the results, Chet's cleaning never disappoints. There is no need to shop for any other company.
Brandon and Dylan did an excellent job cleaning my carpet and furniture. They were very thorough. They took the time to answer all my questions. I'd say they went above and beyond.
Eric and Paul cleaned both upholstered furniture and carpets today. It was a large job but they did an excellent job on everything, it looks great! They were both professional, friendly and courteous. They covered their shoes when entering our home and cleaned-up everything before leaving. I would definitely use…
Ashley and Dylan did a great job on my chairs. Professional and friendly and my chairs look great they were able to get stains out of them
Very professional service. Couldn't have been better in any way.
Branden and Eric did a great job. They were very professional.
Jeremy Mann did a great job, the items look like new, I will definitely keep using them and I recommend this company.
Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.
Marinara on a white chair 100% cotton was no match for Chet's exceptional service. I don't know how they do it ... I'm just glad they are a phone call away.
Vincent and Eric just left our home after a full day cleaning several rooms' carpets as well as a tile floor. Their professionalism shone through the moment they came to the door, throughout the day, until and when the job was finally done. The job they did was superb! I couldn't be happier with the outcome. I…
We had Brendon and Eric at our home to clean the carpet and furniture. They were careful, professional, and efficient. We have enjoyed service from Chet's Cleaning for several years, and they have never disappointed.
Jeremy arrived in a timely manner and proceeded to get to work. He was extremely nice and very professional. He did a great job and also got a difficult stain out of my carpet.
Ashley and Codey were so friendly, professional and efficient. They did a marvelous job, and were careful and respectful of my home.
I had a huge dog mess on my wool carpet and silk wallpaper. Brandon and Eric created a miracle. I thought I would need to get my carpet replaced and I am amazed at how great they did. They were professional, pleasant and took pride in the job they did. The upholstery cleaning was excellent too. Well done!
I moved to Michigan from California in September 2025. As I was unpacking, I acknowledged the sad reality that two wool upholstered chairs and a rug were desperately in need of cleaning. Fortunately the store where I bought my chairs in California has a sister store in Michigan! The astute Birmingham showroom…
Our large fabric sectional couch, 4 leather bar stools, 2 large leather chairs and 4 special fabric chairs look like NEW! The team was very professional and took their time to assure every detail was tended too. We will be recommending to all of our friends and family, call Chet’s!
Chet’s scheduled an appointment within 36 hours, arrived on time, explained the process and expected results and were kind and efficient. Their two service technicians were wonderful.
Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.
Very professional and went right to work! The team was outstanding!
I don't know why my brother's name is on here and I don't know how to fix it but I am Sharron Metcalfe. Ashley and Dylan did a fantastic job. I will definitely use them again and refer them.
Eric and Brandon were wonderful. They were on time and paid attention to detail while cleaning our upholstered furniture and rug. Their service and professionalism were excellent. Have used Chets for years and will continue to do so.
Not only were they prompt but professional and so courteous! The performed some miracles on my carpets and an excellent job cleaning my tiles and restored the grout to it's original color. Beautiful work. Thanks for sending these two out Chet. Tyler who accepted the big job was thorough as well!
Codey and Johnny were amazingly thorough and did an incredible job. My house feels like new! I would definitely recommend Chet's Cleaning to everyone!
Great customer service very engaging and eager to help!
Chet's Cleaning comes to my home every year to do whatever cleaning we need. Zach and Johnny were exceptional this year. They kept us informed on their arrival time, were very fast, did a great job on the cleaning and left the area looking remarkably better. They were also courteous and friendly. The whole…
Chet's always does a perfect job
On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.
The quality and thoroughness of their work far exceeds the work of every company I’ve ever hired to clean my carpet, upholstery, or bathroom floors in the entire 20 years I’ve been living here. I won’t patronize a different company again. They also left me a bottle of their cleaner. I’m extremely satisfied with their work and attention to detail.
Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.
Jeremy was terrific! He took such care with placing drops to protect our floors. Great job.
Nichole and Ashley at Chet’s were wonderful. Gave me a call ahead that they were on their way, rolled out carpet, used indoor shoes, and did an excellent job. Nichole has been here years ago and always so professional. It’s nice to see a familiar face. They worked well with my window cleaners who were here as well.
The entire experience was first class. The estimating process was efficient and thorough, as was the service. The carpet looks fantastic and the off white sofa looks new again! Outstanding! Rivan and Jeremy were great - our family room carpet looks like new and it was awful!
Outstanding job!
Jeremy and Rivan were to work with. They did all tasks estimated by Chet. They worked diligently. They worked well together. Wasted no time and completed the deep cleaning in the estimated time. Pleasure to work with both office staff (Thanks Kelly and Chet) and field techs.
Love this place! My dog unfortunately got a bird that was inside house and killed it on couch cushion. Blood on cushion. The furniture store recommended Chet’s. It isn’t close to me. 40 minutes drive but needed to get it cleaned. Picked it up and I can’t tell where the stain was ! Very happy with Chet’s.…
Zach & Deohnne were professional, efficient, knowledgeable and a pleasure to work with. Although the service is more expensive than most other companies, they took great care throughout the cleaning process and my sofa looks great. Their knowledge of fabrics and the best care needed was appreciated. Thank you!
I’m so glad I had Chet’s clean my furniture! It’s old and well built and now it looks almost new! From start to finish this Company did everything right! I’m looking forward to having them back next Spring to clean my tile floor! It matters to me that Chet’s is local! It matters to me that they treat their employees…
I highly recommend Chet's. Tyler and Chris did an excellent job. They were able to get all stains out. They were very professional and really care about the job they do. The deep cleaning is really the way to go. The area rugs were taken to the shop. They came back looking like new! Very reasonably priced as…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |
