How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREChet's Cleaning Inc.
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 1,365 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Chet's Cleaning Inc. for 8 kinds of job.
Chet's Cleaning Inc. for upholstery cleaning
Clear ✕All 216 Google reviews tagged “Upholstery cleaning” · showing 120
The best carpet cleaners ever and they were amazingly professional and knowledgeable.
Eric and Johnny came to my house for carpet cleaning, furniture cleaning and grout in the bathroom. They were very friendly and professional. Did a fantastic job on everything they worked on. They were even able to remove an orange pop stain that had been on the carpet for at least 9 months. The bathroom floor and…
Chet’s Cleaning did a great job cleaning our carpet and furniture. We had our entire main floor carpet & furniture fully cleaned and scotchguarded. Dylan was professional & friendly and he took the time to understand our expectations and met them 100%. He also did a great job protecting our home and communicated…
Excellent Exceptional Extraordinary! Had recliner and booth seating cleaned-they’re like new!
Dylan and Daniel did a great job and were professional and friendly while doing it.
Dylan and Paul provided excellent and exceptional service! They were diligent and very thoughful when it came to dealing with spots by letting me know the options. They did a great job and results are beautiful !
Chet’s was recommended to me by another carpet cleaning service because of some tough spots on my carpet that needed special attention. I am very satisfied with their service. Specialists Gage and Ren worked for 5 hours straight and were thorough and professional.
I had great service today! The two men were kind, timely, and professional. I am happy with the service I received and look forward to getting my next piece of furniture cleaned in the next few months.
Dylan and Christian did an amazing job on cleaning my living room carpet, stairwell and upholstered chair and ottoman. I definitely want to have them back next year. They were great teachers and wanted to make sure I understood what they were doing and how they were cleaning my carpet. Very friendly,…
Zach and Ren were friendly, knowledgeable and did an amazing job!
Chet"s is a pleasure to do business with. I was able to schedule an appointment with ease. I was offered next day service. The technician, Zach, called when he was on his way. Zach was excellent, my rugs and sofas look great. I will request Zach for future appointments.
Zach was very friendly and thorough. He dealt with our dogs very well and was very professional and kind. Rugs and furniture look great!
Chet's did a good job cleaning some furniture cushions of ours. Dylan and Daniel kept me updated throughout the process.
Everything was explained in detail and all of my questions were answered before the work was started. Codey and Christian made sure my home was treated well by covering floors, walls and corners. They did a great job!
Beautiful job!! Spotted sofas cleaned up perfectly!! Great, professional team!!
Paul and Daniel were great and efficient!! My rugs and upholstery look so fresh and clean. They were very communicative and super nice guys as well! I will definitely be using Chet’s again.
Braeden did a great job for us and left our furniture looking like new! He was professional and friendly and we appreciated that he was very careful about our floors and carpeting, making sure everything was covered well before beginning. We had a 7' sofa and a chair cleaned and two new chairs protected. Chet's…
Very professional, timely, and did an excellent job cleaning two leather sofas and upholstered chairs, ottoman in a home with a labrador and two cats.
Excellent work
Every time Chets people come out, they make my house sparkle! Zach and Gage did an amazing job. They got out old stains and made everything look new.
Chet’s is professional, knowledgeable, and the technicians take great care in cleaning.
Eric did a great job cleaning our family room carpet and furniture. Very kind and professional with a strong attention to detail.
Zach and Paul were the employees that performed the carpet and couch cleaning. We've used Chet's cleaning for many years. Both, Zach and Paul, were knowledgeable, courteous, and professional. They were outstanding. As always, after witnessing the work and the results, Chet's cleaning never disappoints. There is no need to shop for any other company.
Brandon and Dylan did an excellent job cleaning my carpet and furniture. They were very thorough. They took the time to answer all my questions. I'd say they went above and beyond.
Eric and Paul cleaned both upholstered furniture and carpets today. It was a large job but they did an excellent job on everything, it looks great! They were both professional, friendly and courteous. They covered their shoes when entering our home and cleaned-up everything before leaving. I would definitely use…
Ashley and Dylan did a great job on my chairs. Professional and friendly and my chairs look great they were able to get stains out of them
Very professional service. Couldn't have been better in any way.
Branden and Eric did a great job. They were very professional.
Jeremy Mann did a great job, the items look like new, I will definitely keep using them and I recommend this company.
Chet’s is amazing! They have high quality employees and their service is impeccable. I am very impressed with all the work I had done and will definitely use this company again.
Marinara on a white chair 100% cotton was no match for Chet's exceptional service. I don't know how they do it ... I'm just glad they are a phone call away.
Vincent and Eric just left our home after a full day cleaning several rooms' carpets as well as a tile floor. Their professionalism shone through the moment they came to the door, throughout the day, until and when the job was finally done. The job they did was superb! I couldn't be happier with the outcome. I…
We had Brendon and Eric at our home to clean the carpet and furniture. They were careful, professional, and efficient. We have enjoyed service from Chet's Cleaning for several years, and they have never disappointed.
Jeremy arrived in a timely manner and proceeded to get to work. He was extremely nice and very professional. He did a great job and also got a difficult stain out of my carpet.
Ashley and Codey were so friendly, professional and efficient. They did a marvelous job, and were careful and respectful of my home.
I had a huge dog mess on my wool carpet and silk wallpaper. Brandon and Eric created a miracle. I thought I would need to get my carpet replaced and I am amazed at how great they did. They were professional, pleasant and took pride in the job they did. The upholstery cleaning was excellent too. Well done!
I moved to Michigan from California in September 2025. As I was unpacking, I acknowledged the sad reality that two wool upholstered chairs and a rug were desperately in need of cleaning. Fortunately the store where I bought my chairs in California has a sister store in Michigan! The astute Birmingham showroom…
Our large fabric sectional couch, 4 leather bar stools, 2 large leather chairs and 4 special fabric chairs look like NEW! The team was very professional and took their time to assure every detail was tended too. We will be recommending to all of our friends and family, call Chet’s!
Chet’s scheduled an appointment within 36 hours, arrived on time, explained the process and expected results and were kind and efficient. Their two service technicians were wonderful.
Jeremy did a great job. Talked about some that spots were harder to remove than others. Very detailed!! Would use Chet's cleaning again.
Very professional and went right to work! The team was outstanding!
I don't know why my brother's name is on here and I don't know how to fix it but I am Sharron Metcalfe. Ashley and Dylan did a fantastic job. I will definitely use them again and refer them.
Eric and Brandon were wonderful. They were on time and paid attention to detail while cleaning our upholstered furniture and rug. Their service and professionalism were excellent. Have used Chets for years and will continue to do so.
Not only were they prompt but professional and so courteous! The performed some miracles on my carpets and an excellent job cleaning my tiles and restored the grout to it's original color. Beautiful work. Thanks for sending these two out Chet. Tyler who accepted the big job was thorough as well!
Codey and Johnny were amazingly thorough and did an incredible job. My house feels like new! I would definitely recommend Chet's Cleaning to everyone!
Great customer service very engaging and eager to help!
Chet's Cleaning comes to my home every year to do whatever cleaning we need. Zach and Johnny were exceptional this year. They kept us informed on their arrival time, were very fast, did a great job on the cleaning and left the area looking remarkably better. They were also courteous and friendly. The whole…
Chet's always does a perfect job
On time. Courteous. Thorough. Informative. Professional. Thank you for the high quality of work.
The quality and thoroughness of their work far exceeds the work of every company I’ve ever hired to clean my carpet, upholstery, or bathroom floors in the entire 20 years I’ve been living here. I won’t patronize a different company again. They also left me a bottle of their cleaner. I’m extremely satisfied with their work and attention to detail.
Could not ask for a better experience. Chet's technician called before he arrived to advise me that he was on his way and when to expect him, he was very pleasant, respectful and careful in my home, and he took extra care to clean tough spots in my upholstery and carpet. Price matched the quote, was fair and I couldn't be happier.
Jeremy was terrific! He took such care with placing drops to protect our floors. Great job.
Nichole and Ashley at Chet’s were wonderful. Gave me a call ahead that they were on their way, rolled out carpet, used indoor shoes, and did an excellent job. Nichole has been here years ago and always so professional. It’s nice to see a familiar face. They worked well with my window cleaners who were here as well.
The entire experience was first class. The estimating process was efficient and thorough, as was the service. The carpet looks fantastic and the off white sofa looks new again! Outstanding! Rivan and Jeremy were great - our family room carpet looks like new and it was awful!
Outstanding job!
Jeremy and Rivan were to work with. They did all tasks estimated by Chet. They worked diligently. They worked well together. Wasted no time and completed the deep cleaning in the estimated time. Pleasure to work with both office staff (Thanks Kelly and Chet) and field techs.
Love this place! My dog unfortunately got a bird that was inside house and killed it on couch cushion. Blood on cushion. The furniture store recommended Chet’s. It isn’t close to me. 40 minutes drive but needed to get it cleaned. Picked it up and I can’t tell where the stain was ! Very happy with Chet’s.…
Zach & Deohnne were professional, efficient, knowledgeable and a pleasure to work with. Although the service is more expensive than most other companies, they took great care throughout the cleaning process and my sofa looks great. Their knowledge of fabrics and the best care needed was appreciated. Thank you!
I’m so glad I had Chet’s clean my furniture! It’s old and well built and now it looks almost new! From start to finish this Company did everything right! I’m looking forward to having them back next Spring to clean my tile floor! It matters to me that Chet’s is local! It matters to me that they treat their employees…
I highly recommend Chet's. Tyler and Chris did an excellent job. They were able to get all stains out. They were very professional and really care about the job they do. The deep cleaning is really the way to go. The area rugs were taken to the shop. They came back looking like new! Very reasonably priced as…
Rivan and Jeremy did an excellent job and were super nice/professional. Highly recommend
The service rep was on time, careful with my property and possessions and very polite. His work was flawless.
Rivan did an outstanding job cleaning our couches and chairs. He was efficient, knowledgeable, and professional in his work.
They should get 10 stars. I have used Chet's Cleaning for sofa's, carpets, chairs and blinds. Always professional, friendly and provide an excellent service. Recently, I had a stubborn stain on one sofa cushion and took it to Chet's. Haroon Shafai reviewed it, explained the potential issues and stated he would…
Jeremy was very professional and did a great job for us!
A+++++ Outstanding service. Called this morning after my husband spilled coffee on our bed upholstery. They came hours later. Nicole and her partner were able to completely clean the stain even though the fabric was very difficult to clean. Extremely knowledgeable, very professional and efficient. I had used them a…
Rivan did a thorough job cleaning our patio cushions and sectional sofa!
Referred from a client years ago & very thankful and happy to refer others with confidence! Today no exception, Rivan & Ashley communicated their arrival time, heard my concerns with my carpet & upholstery and confidently gave me options that worked within my budget. Very happy with results and professionalism. Thank you!!
I call Chet’s because they’re the best. They’re able to remove stains that others can’t. Their cleaning process is like no other. It truly is a deep clean. Great job today guys!
Highly recommend. Everyone I talked with was professional courteous and focused on their work. Zach and Ashely are excellent cleaners and couch and stairs look like new! A few months later Jerrelle and Nathan cleaned basement stairs, carpet and a large leather chair, excellent work.
Jerrelle and his associate (didn’t catch his name) cleaned some upholstery that our dogs soiled. They did a great job. Would definitely use this service again.
Very friendly, competent and thorough. Removed stains others couldn’t get. We’ll use them again.
I’m am very pleased with the service I received from Chets carpet cleaning. Jerrelle and Marcus were on time and both were very professional. Jerrelle was very informative and answered all of my questions. The quality of the carpet cleaning was excellent.
Chet's is a very professional outfit from top to bottom. They conducted a pre-carpet cleaning inspection to be sure they knew exactly what we wanted done and any particular concerns. The cleaning crew was extremely thorough and were here for several hours as compared to the 30 minutes provided by a previous company's crew. And, the carpet looks great.
Always send out the best technicians and they always do a fantastic job! Highly recommend
Great worker! Polite, respectful and worked hard
Very happy with the work Chet's preform, Joe was very professional and polite. I strongly recommend Chet's Cleaning.
Very professional and pleasant. Answered all my questions. Will definitely use this company again.
Codey and Ashley were courteous and professional. Carpet looks brand new!
Very professional service provider… great job
Thorough job on problem areas and couch cushions. Looks brand new.
Rivan from Chet's Cleaning came out to clean off magic marker from a white sofa cushionn and then general cleaning of another sofa.
Zach and Steven did a super job today in our home! Very friendly and kind. Took the time to do it RIGHT!!! Thank you so much, hope you enjoyed the pizza 😊 🍕 😉
This is our second outstanding experience with Chet’s! We had their team clean 2 sectional couches & 8 chairs. From the first time we called, to Jeremy & John performing the services requested - we experienced great communication, professionalism and top notch services! Highly recommend!
Once again, Chet’s did a superb job. The technicians, Mike and Rivan, were courteous and knowledgeable. They worked as a team, quickly and efficiently. Great techs!!
Joe and Rivian did an excellent job! They were very professional and very informative. They genuinely cared about making our carpets look the best they could!
Fantastic, cleaned up a very dirty couch and chair. Very professional and fun, great team Sam and Zach are. Sidnt take long, and we're very detailed. Highly recommend.
Prompt, courteous service by Zach and Steve today
excellent service the technician's work was flawless. If I use the service again I will request Sam.
This was the first time I have used Chet’s Cleaning and I will always be using them in the future. They are so professional from setting up the appointment, the inspection to the cleaning. Zach and Sam did an amazing job cleaning everything. They were so careful with the house and so thorough in the cleaning. This…
The young man was very thorough and professional I plan to use this business in the near future
Great work by Codey and Rivan were professional and did great work.
They are the best!!
Very good work. Service team (Jerrelle and Rivan) were thorough, respectful of us and our place, and all-around professional.
Thoroughly cleaned a child’s upholstered bed. They may not be the cheapest but they are extremely thorough.
Jerrelle and Sam did an outstanding job cleaning our furniture from start to finish. They were on time, professional, and extremely pleasant to work with. They were able to remove some spots from several chairs with delicate fabric without damage. This was another great experience working with Chet's Cleaning.…
We had a mid century dining set that had the original upholstery. I was afraid to let anyone touch it but it needed a deep clean. The person who did the estimate was so knowledgeable and professional. He really alleviated my concerns by detailing the whole process. When Jerrelle and Rivan showed up to clean the…
The team arrived on time and ready to work. They were extremely professional throughout their stay. They listened to me and addressed my concerns before starting the cleaning project. The cleaning was better than expected. They left the house they way they found it. Overall it was a fabulous experience. I would rate them a 12 on a scale of 1-10!
Excellent, professional results proceeded by Amanda’s thorough explanation of the process that would be used to remove a dark black stains from rubber massage device on seat cushion. Thrilled to have my new chair looking great again.
My entire experience with Chet’s was perfect. The people on the phone were kind and helpful. The inspector and all of the people who worked in my home were knowledgeable, kind, neat, punctual, and considerate of my home and me. They went above and beyond and I highly recommend this company. They did a beautiful job.
I have used Chet’s for years! Without question they are the absolute best at what they do. Their staff are extremely professional, thorough, and do a terrific job. I would (and do) recommend them to everyone I know.
The technician was polite, professional and thorough. Very impressive and much appreciated.
I have used Chet's Cleaning since the company started. Their service is more expensive but my carpets have lasted 22 years with the care of this company. Jerelle and Joe were very pleasant, professional, knowledgeable and hard working.
Joe super cleaned an incredibly soiled, dog-marked sectional and dog-stained carpet staircase. He was professional and courteous, especially because our children and dog were in and out of the house, causing major distractions. Thank you, Joe! Our couch LIVES!
Nichole did a great job on our sofa cleaning! She was so polite and professional and more importantly she was efficient and effective! Thank you Nichole!
Nichole did an awesome job! She diligently worked to ensure she thoroughly cleaned each upholstered piece of furniture. Her professionalism was A1; she is a model representative of your company, and advised of other services provided. I plan to highly recommend your company.
Nicole and Alex did an amazing job at my house. They are both very pleasant, accommodating, professional and excellent at this jobs. I can’t recommend them highly enough.
Colby and Ashley did an outstanding job.. The minute they arrived they began working and did not stop until they had finished. They took pride in their work. Truly professional.
Our experience with Chet's went very smoothly. We were met with courtesy & professionalism from setting up an appointment to the actual cleaning. Our carpet and upholstery, which hadn't been cleaned in several years, had pet stains, red wine stains & even purple nail polish. Chet's technicians, Zack & Alex, did a…
The team from Chet's Cleaning was prompt, courteous and did an absolutely fantastic job of cleaning my carpets and furniture. I am a longtime customer of Chet's and will continue to use them because of the excellent work that they do.
Chet's did an outstanding job. The service people were courteous, on time, professional, thorough, communicative, and good at the cleaning job they did on our sofa and cushions. They also drove a long distance to perform this service at our home. Much appreciated.
The technician was professional, courteous and knowledgeable. He did a great job!
Chet's cleaning just gave me the absolute best cleaning service for my older sofa and carpet. The ladies, Nicole and Keilee, were very professional and knowledgeable. Their service made everything look like new. Could not have been more pleased with the results. What a difference! I highly recommend Chet’s…
Professional from start to finish. Very pleased with the jobs done.
Jerrel and Sanford worked at my house. They were very good at their work, nice and accommodating. I was very satisfied with their work and will recommend them whole heartedly.
I am SO pleased with the service I've received from Chet's Cleaning. It starts with the friendly service on the phone when scheduling the appointment to the professional techs that come to the house. We had our curtains cleaned, stored and re-hung. The young man that re-hung them (I think his name was Tyler) was…
Codey and Jeremy were very knowledgeable and professional. They called ahead of time, war protective shoe coverings, and covered the floors where their hoses would lie. They even gave me some cleaning tips. They used a four-step process and were able to remove a rust stain under one of the fabric covered buttons on…
Very prompt service and professional technicians. When it appeared that some staining on my loveseat was not completely removed, I called and they came out quickly and were able to successfully remove the remaining spots.
Lawrence and Joe were on time, did a very good job and were very professional. They answered any questions we had. They were a pleasure to do business with and we would recommend them to anyone that appreciates quality and friendly service
Excellent
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 250 | $209–$427 |
| Upholstery cleaning | 214 | $203–$371 |
| Pet stain & odor removal | 125 | $170–$385 |
| Area rug cleaning | 121 | $158–$373 |
| Carpet steam cleaning | 102 | $214–$484 |
| Carpet cleaning | 55 | — |
| Drapes & curtain cleaning | 49 | — |
| Deep clean | 42 | $290–$536 |

