Pet groomer · Sacramento, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%97+29.8Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 90%
5.0★★★★★122 Google reviews · 24 photos
99%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate the service five stars, highlighting the convenience of the mobile trailer, punctual arrivals, and reasonable pricing compared to traditional facilities. Reviewers frequently note the staff's patience with anxious or temperamental dogs, effective communication via text, and the ability to handle specific grooming needs like nail clipping or mat removal. A recurring criticism involves the business discontinuing service for clients in South Sacramento despite listing the broader city as a service area.
Google rating: 5.0 out of 5 from 122 reviews (99% five-star).
Reviews on this page: 122 Google reviews (90 with written comments, 27 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 25, 2026.
Service: Mobile Dog Groomer serving Sacramento, California.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cheyenne’s Mobile Dog Grooming: 97/100 on this factor. Category median: 85.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cheyenne’s Mobile Dog Grooming: 97/100 on this factor. Category median: 84.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cheyenne’s Mobile Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
5.0of 5
5 stars12199%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 90 written reviews
99%praise
Praise12299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3024%
Quality & results2924%
Would recommend2319%
Speed & response2218%
Price & value76%
Communication65%
Honesty & trust65%
What customers talk about
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is so kind, gentle, and patient with my pups, and you can tell she truly cares about the animals she works with.”
“She did such a wonderful job grooming them, and they looked and smelled fantastic!”
“Highly recommend Cheyenne and her mobile grooming service!”
“She’s prompt, efficient, reasonable, and does a great job.”
“Plane fair even higher .”
“Cheyenne is professional, skilled and easy to work with - I highly recommend her mobile services”
“I’m so happy to have found someone I can trust with my fur babies.”
People customers mention
Travis5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Natalie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Cheyenne is absolutely amazing! She is so kind, gentle, and patient with my pups, and you can tell she truly cares about the animals she works with. She did such a wonderful job grooming them, and they looked and smelled fantastic! I’m so happy to have found someone I can trust with my fur babies. Highly recommend Cheyenne and her mobile grooming service!
Jaime3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have a 12 year old Golden Retriever who doesn’t love being groomed. Every grooming we’ve gotten through Cheyenne’s Mobile Dog Grooming has been AWESOME! It’s so easy for the dog, and for us too!! And it cost less than the place I used to bring him to! Highly recommend!!
Reasonable price
Kathi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We’ve been using Cheyenne exclusively for many years. Our dog absolutely loves her, as did our pup who has passed away. Our girls always look great, and we know they’ve had the best care from Cheyenne. She’s prompt, efficient, reasonable, and does a great job. What we’ve loved most is that she knows our girls and…
Reasonable price
Steve2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
She’s by far the best groomer I’ve ever had my dog tater always looks great if you need a mobile groomer she is definitely the one
SLocal Guide · 341 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Cheyenne did an amazing job with our little golden doodle. This was our baby girls first trim. We will continue using her services in the future.
Heather4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Travis did an amazing job helping free my Holly of her excess fur :). She looks and smells great, and she’s been feeling herself ever since. Thank you, Travis! 😃
Cheyenne is absolutely amazing! She is so kind, gentle, and patient with my pups, and you can tell she truly cares about the animals she works with. She did such a wonderful job grooming them, and they looked and smelled fantastic! I’m so happy to have found someone I can trust with my fur babies. Highly recommend Cheyenne and her mobile grooming service!
Jaime Escobar3 reviewsiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
I have a 12 year old Golden Retriever who doesn’t love being groomed. Every grooming we’ve gotten through Cheyenne’s Mobile Dog Grooming has been AWESOME! It’s so easy for the dog, and for us too!! And it cost less than the place I used to bring him to! Highly recommend!!
Price assessment: Reasonable price
Kathi Campbell1 reviewiTotal number of Google reviews Kathi has written across all businesses on Google Maps, not just this one.
We’ve been using Cheyenne exclusively for many years. Our dog absolutely loves her, as did our pup who has passed away. Our girls always look great, and we know they’ve had the best care from Cheyenne. She’s prompt, efficient, reasonable, and does a great job. What we’ve loved most is that she knows our girls and they feel comfortable and safe with her. We know you’ll love her!
Price assessment: Reasonable price
Steve Terrell2 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Travis did an amazing job helping free my Holly of her excess fur :). She looks and smells great, and she’s been feeling herself ever since. Thank you, Travis! 😃
Gabrielle Gamez6 reviewsiTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
My furbabies are quirky and can be temperamental at times. Cheyenne has patience and turns my furbabies into handsome boys. I am so thankful I have found Cheyenne.
Stephanie Goff1 reviewiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We have been using Cheyenne since she hung out her own shingle. Can’t say enough about the love and compassion that she gives all of our precious creatures.
