Tammy Crawford1 reviewTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRyan and Kaden did a great job . We really appreciate them.
Chf Customer Pickup/Delivery Warehouse
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%97+27.4Replies to reviews 8%52+4.3Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 127 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 63%
5.0 ★★★★★ 417 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Nov 2026latest review
Chf Customer Pickup/Delivery Warehouse at a glance
Reviewers consistently praise the warehouse's punctuality, noting that deliveries often arrive early or exactly on schedule with clear advance communication. The staff is frequently described as professional, friendly, and efficient, taking care to protect home interiors while handling heavy furniture and appliances. Customers appreciate the thorough setup process, including assembly and operational training, though one critic noted a lack of support after the initial purchase.
- Google rating: 5.0 out of 5 from 417 reviews (98% five-star).
- Reviews on this page: 417 Google reviews (383 with written comments, 36 with photos).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: November 1, 2026.
- Service: Furniture Delivery serving Meridian, Idaho.
Data from Google, last updated November 3, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chf Customer Pickup/Delivery Warehouse: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chf Customer Pickup/Delivery Warehouse: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chf Customer Pickup/Delivery Warehouse: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chf Customer Pickup/Delivery Warehouse: 52/100 on this factor. Category median: 83.C
52
Bar = this company · dark tick = category median.
Star ratings
417 Google reviews we collected
- 5 stars40898%
- 4 stars61%
- 3 stars10%
- 2 stars10%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 383 written reviews
- Praise613100%
- Complaints10%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude26643%
- Speed & response16527%
- Quality & results13322%
- Would recommend244%
- Communication224%
- Price & value30%
- Honesty & trust10%
What customers talk about
We read 383 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were courteous and efficient - the entire process took about 15-20 mins.”
“Good experience all around from sales staff to Austin and Jake's on time and careful delivery and setup”
“Firace and Kaden did a wonderful job taking out our old garage fridge (circa late 70s 😳) and delivering our new fridge.”
“We highly recommend CHF - from shopping to delivery, they provide superb service.”
“Austin and Edgar arrived on time, were polite and friendly, explained plan, removed old dryer, installed new dryer.”
“Although it had to be ordered, the product was delivered in a reasonable time frame, and installed by a good friendly crew.”
“Honestly raylin and angie are phenomenal people.”
People customers mention
- Marco 51 reviews
- Nolan 51 reviews
- Austin 31 reviews
- Alejandro 31 reviews
- Ryan 30 reviews
- Caleb 21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
l2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Firace and Kaden did a wonderful job taking out our old garage fridge (circa late 70s 😳) and delivering our new fridge. They were courteous and efficient - the entire process took about 15-20 mins. Thanks guys!
KellyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Austin and Kaden from CHF delivered our new washer and dryer today. They were both very professional and friendly. We appreciate their efforts to set them up how we wanted and to protect and take care of our house. We happily give 5 stars!!!!
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Alejandro and Kaden did a great job bring our new couch in to our home. Very professional and protective of our walls and doorways .
DanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Good experience all around from sales staff to Austin and Jake's on time and careful delivery and setup
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Your delivery men, Austin & Jake, were perhaps the best we have ever had. They were bright, professional, extremely careful and paid attention to every detail. Everything was assembled perfectly, placed exactly as we asked and done with precision. You are fortunate to have such amazing employees! Thank you👍 Bryan & Marlene Daybell
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Austin and Edgar arrived on time, were polite and friendly, explained plan, removed old dryer, installed new dryer. Very satisfied. Great work!
Photos
Customer reviews
5.0 ★★★★★ 417 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
l pk2 reviewsTotal number of Google reviews l has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirace and Kaden did a wonderful job taking out our old garage fridge (circa late 70s 😳) and delivering our new fridge. They were courteous and efficient - the entire process took about 15-20 mins. Thanks guys!
Mary Ricketts5 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDelivery people...Ryan and Austin were very nice and did a great job.
A G2 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat delivery. Friendly and cautious
Kelly CrossLocal Guide · 17 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin and Kaden from CHF delivered our new washer and dryer today. They were both very professional and friendly. We appreciate their efforts to set them up how we wanted and to protect and take care of our house. We happily give 5 stars!!!!
Jim Ross4 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlejandro and Kaden did a great job bring our new couch in to our home. Very professional and protective of our walls and doorways .
DanLocal Guide · 31 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood experience all around from sales staff to Austin and Jake's on time and careful delivery and setup
Bryan Daybell6 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYour delivery men, Austin & Jake, were perhaps the best we have ever had. They were bright, professional, extremely careful and paid attention to every detail. Everything was assembled perfectly, placed exactly as we asked and done with precision. You are fortunate to have such amazing employees! Thank you👍 Bryan & Marlene Daybell
Sharon Rockwood3 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin and Edgar arrived on time, were polite and friendly, explained plan, removed old dryer, installed new dryer. Very satisfied. Great work!
Sue Molchan14 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRyan and Azeril were fantastic with delivery and set up of our new recliners. They came in and checked out the spots we had ready for them. They were very efficient with carrying them in and made set up look like it was no big deal. They allowed us to look them over and try everything out at our leisure before departing. They asked us if we had any questions and they were very friendly. What great employees you have. They are an asset to your company.
Business details
- Address: 4850 W Irving St, Boise, ID 83706
- Phone: (208) 338-0987
- Website: shopchf.com
- Service area: Meridian, ID