Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
596 Google reviews we collected
Phrases our text analysis found in 537 written reviews
How often each topic comes up in the written reviews
We read 537 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This morning I got to use professional taxi driver, and Mike is truly one of them.”
“When I called I didn’t reach dispatch, but they responded back quickly.”
“THEY NEVER SHOWED UP.”
“I had an excellent experience with Chicago O’Hare Airport Taxi Service during my trip to Chicago.”
“Horrible waited at the airport for the taxi for one hour only got a 9 dollar discount not worth my time”
“Accommodating and friendly, I highly recommend Mike for your transportation needs.”
“I would recommend exploring other car rental services.”
“Quick friendly and was there when nobody else was, actually was a reasonable price also at 1am”
“Think they over charged us?”
“He was extremely responsive, kept me updated on his arrival time, and was genuinely kind, professional, and customer-focused.”
“I called back after a few minutes and he continued to call me a liar and said that the $30 is only if you book online.”
“Communication was easy, and the pricing was fair with no hidden fees.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Chicago Ohare Airport Taxi Service for 1 kind of job. Pick one to see what they paid and said.
Great service for long distance.I took the service from chicago all the way to cleveland ohio was super good service ,
This morning I got to use professional taxi driver, and Mike is truly one of them. When I called I didn’t reach dispatch, but they responded back quickly. They sent Mike over and instead 30 minutes waiting time he was arrived 17 minutes after I hang up with dispatch. You don’t really see real dispatch interaction…
Excellent service! Mike picked me up at O’Hare on Sunday evening within just 10 minutes. He was extremely responsive, kept me updated on his arrival time, and was genuinely kind, professional, and customer-focused. A wonderful experience from start to finish! I will definitely use this service again. Highly recommended!
Our driver was excellent!! He took us all me way to our airport and made us feel very comfortable!
Mike was very professional. He picked us up within 10 minutes in his very clean car. We were so tired and having Mike drive us was the best decision! Wonderful experience!
Mike was above and beyond professional and courteous.Point A to Point B quickly and safely.Top notch service
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 3 | — |
4.8 ★★★★★ 596 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service for long distance.I took the service from chicago all the way to cleveland ohio was super good service ,
Good service .
Wow
This morning I got to use professional taxi driver, and Mike is truly one of them. When I called I didn’t reach dispatch, but they responded back quickly. They sent Mike over and instead 30 minutes waiting time he was arrived 17 minutes after I hang up with dispatch. You don’t really see real dispatch interaction like this world anymore. That speaks volumes about those guys. Safe and super clean ride. Definitely have this number on the top of my list. Vic PS: Happy customer and not single word above is BS. 🙏🫵😎✅
Good driver
Excellent service! Mike picked me up at O’Hare on Sunday evening within just 10 minutes. He was extremely responsive, kept me updated on his arrival time, and was genuinely kind, professional, and customer-focused. A wonderful experience from start to finish! I will definitely use this service again. Highly recommended!
Our driver was excellent!! He took us all me way to our airport and made us feel very comfortable!
Good service the driver very kind and helping us to get to our hotel
Mike is very kind. Loves the city and has a great attitude!
Mike gave me a late night long ride after a long day.. really appropriated him!
Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts
