Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Chicagoland Home Inspectors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Chicagoland Home Inspectors

Downers Grove, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 98 home inspectors · 5.0★ from 888 Google reviews

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Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chicagoland Home Inspectors is better than 99% of home inspectors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chicagoland Home Inspectors is better than 100% of home inspectors.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chicagoland Home Inspectors is better than 100% of home inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chicagoland Home Inspectors is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chicagoland Home Inspectors is better than 100% of home inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chicagoland Home Inspectors is better than 57% of home inspectors.C
57

Reviews for your job

Customers hired Chicagoland Home Inspectors for 8 kinds of job.

Chicagoland Home Inspectors for pre-listing inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Pre-listing inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 62

All 5 Google reviews tagged “Pre-listing inspections”

Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our inspector David Knolmayer was fantastic! He was thorough, and explained everything to us in detail. It was reassuring to have him as our inspector, even chatting with us on the phone for awhile to ease our concerns. The company overall was fast, efficient and professional. I would use them again in a heartbeat! Thank you!

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our experience with Chicagoland Home Inspectors Inc. could not have gone any better. From the onset, the owner (Charlie) and our inspector (John) were extremely responsive and accommodating. On the initial date of our inspection, we were hit with a winter storm that required me to reschedule the morning of. Both…

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality
Chicago1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Charlie and clearly John care about their work, and were great to deal with. The inspection was professional, and report detailed with plenty of photos and suggested remedies. Most importantly, John identified quite a few "surprises" I'd never have been aware of myself.

Pre-listing inspectionsService not listed+ Responsiveness+ Punctuality+ Quality
EquawnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Mark was very informative and courteous. Not only was it an educational home inspection. But, he cleared up any concern I had about my home purchase. I would highly recommend walking your inspection with Mark. It's worth the protection of your potential investment.

Mold samplingPre-listing inspections+ Responsiveness+ Punctuality+ Quality
TarekLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Pre-listing inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 53%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Sewer line scope39—
Multi-unit inspections26—
Manufactured home inspections26—
Mold sampling14—
New construction inspections12—
Rental property inspections9—
Pre-listing inspections5—
Lead-based paint testing2—

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