Auto repair shop · Olathe, KS · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 79%
4.9★★★★★576 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Chicane Motorsport 4.9 out of 5 stars based on 576 reviews, with the owner responding to every comment. Customers frequently praise the shop for its expertise with European vehicles, fair pricing compared to dealerships, and clear communication regarding repairs and diagnostics. However, some low-star reviews describe instances of incomplete work, unresponsiveness, and disputes over billing for undiagnosed issues or refused repairs.
Google rating: 4.9 out of 5 from 576 reviews (98% five-star).
Reviews on this page: 576 Google reviews (444 with written comments, 39 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 19, 2026.
Service: Auto Repair Shop serving Olathe, Kansas.
Data from Google, last updated October 29, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Chicane MotorsportAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chicane Motorsport: 94/100 on this factor. Category median: 90.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chicane Motorsport: 92/100 on this factor. Category median: 87.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chicane Motorsport: 96/100 on this factor. Category median: 100.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chicane Motorsport: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chicane Motorsport: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chicane Motorsport: 100/100 on this factor. Category median: 61.A
100
Bar = this company · dark tick = category median.
Star ratings
576 Google reviews we collected
4.9of 5
5 stars56398%
4 stars41%
3 stars20%
2 stars00%
1 star71%
Praise vs complaints
Phrases our text analysis found in 444 written reviews
98%praise
Praise71798%
Complaints132%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2342%
Reasonable3156%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15221%
Staff & attitude15121%
Would recommend10014%
Speed & response9914%
Honesty & trust8111%
Price & value8011%
Communication679%
What customers talk about
We read 444 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their team is incredibly knowledgeable, and working with Andrew and Aaron in the front office is always a great experience.”
“…o really care about customer service and satisfaction, I had a not so great experience and Andrew called me up and figured out what I was upset with a…”
“It is very rare to find a shop that matches Chicane's customer service and expertise.”
“called for a quote and the guy was rude and over priced.”
“I would definitely recommend them and will be using them again for anything my Audi needs”
“Never going back here….”
“We came in for a belt repair and they were fast and efficient.”
“Chicane is the only repair shop we trust with our BMWs.”
“I believe their pricing is fair, I have yet to have any issues with quality of work.”
“They don’t overcharge and use high quality parts!”
“They take the time to answer all of my questions, explain everything clearly, and make sure every detail is handled before I leave.”
People customers mention
Audi28 reviews
Andrew23 reviews
Brad23 reviews
European15 reviews
Motorsports13 reviews
German13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chicane Motorsport for 8 kinds of job. Pick one to see what they paid and said.
MMelissa11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Chicane is the only repair shop we trust with our BMWs. Their team is incredibly knowledgeable, and working with Andrew and Aaron in the front office is always a great experience. They take the time to answer all of my questions, explain everything clearly, and make sure every detail is handled before I leave.
Our…
Great priceAuto maintenance
BBetsyLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wonderful!! We came in for a belt repair and they were fast and efficient. Very straight forward about their prices and car was repaired same day. We will be back!
Great price
KKorie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
100% would recommend this place. took my car to a previous shop and they couldn’t figure it out they literally had my car for 2 weeks and couldn't figure out what was wrong with it and chicane figured it out and called me back within a day or 2. amazing people amazing service
Great price
DDaniel11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Chicane Motorsport is the shop you wish you had found when you first got into cars. They are invested and enthusiastic about finding a solution that the customer is happy with. It is very rare to find a shop that matches Chicane's customer service and expertise. I'll definitely be bringing my cars back.
Great priceAuto engine tuning
JJohn10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Aaron was great we had a small miscommunication but it was discussed and they were awesome! I would definitely recommend them and will be using them again for anything my Audi needs
Great priceSteering & suspension repair
AA2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chicane services all our households Bimmers. They are very straight forward and honest. I believe their pricing is fair, I have yet to have any issues with quality of work. Based on a person's living/working area they are always my 1st recommendation for European vehicles.
Chicane is the only repair shop we trust with our BMWs. Their team is incredibly knowledgeable, and working with Andrew and Aaron in the front office is always a great experience. They take the time to answer all of my questions, explain everything clearly, and make sure every detail is handled before I leave.
Our family has been using Chicane for many years, and we wouldn’t take our vehicles anywhere else. If you’re looking for reliable, professional, and exceptional BMW service, this is the place to go. Highly recommended!
Price assessment: Great price
Services: General repairs & maintenance, Oil change
Services: Auto maintenance
Response from the owner · 3 years ago
Thanks for the great review Melissa, we are always here to help.
B
Betsy RhoadesLocal Guide · 35 reviewsiTotal number of Google reviews Betsy has written across all businesses on Google Maps, not just this one.
Wonderful!! We came in for a belt repair and they were fast and efficient. Very straight forward about their prices and car was repaired same day. We will be back!
Price assessment: Great price
Response from the owner · a week ago
Betsy, thank you for the positive feedback! We're thrilled to hear that you had a wonderful experience with us. Our team takes pride in providing fast and efficient service while being transparent about pricing. We look forward to serving you again in the future! Feel free to contact us at (833) 722-3267 for any further assistance. -Brad
K
Korie Jaspersen3 reviewsiTotal number of Google reviews Korie has written across all businesses on Google Maps, not just this one.
100% would recommend this place. took my car to a previous shop and they couldn’t figure it out they literally had my car for 2 weeks and couldn't figure out what was wrong with it and chicane figured it out and called me back within a day or 2. amazing people amazing service
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you, Korie, for recommending us! We're glad we could solve the problem with your car quickly. Contact us if you need anything at (833) 722-3267. We're here to help! -Brad
T
Terry Hawks1 reviewiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Chicane Motorsport is the shop you wish you had found when you first got into cars. They are invested and enthusiastic about finding a solution that the customer is happy with. It is very rare to find a shop that matches Chicane's customer service and expertise. I'll definitely be bringing my cars back.
Price assessment: Great price
Services: Auto engine tuning
Response from the owner · 2 years ago
WOW!!! Thanks for the great review Daniel. This is exactly the experience we strive to achieve with each and every customer. We are always here if you need anything.
J
John Packer10 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Aaron was great we had a small miscommunication but it was discussed and they were awesome! I would definitely recommend them and will be using them again for anything my Audi needs
Price assessment: Great price
Services: Steering & suspension repair
Response from the owner · a month ago
John, thank you for the glowing feedback! We're thrilled that Aaron provided top-notch service despite the initial mix-up. We pride ourselves on clear communication and we're glad everything was resolved to your satisfaction. Remember, we're just a call away at (833) 722-3267 when your Audi needs attention. Looking forward to serving you again!-Brad
A
A North2 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Chicane services all our households Bimmers. They are very straight forward and honest. I believe their pricing is fair, I have yet to have any issues with quality of work. Based on a person's living/working area they are always my 1st recommendation for European vehicles.
Price assessment: Reasonable price
Services: Transmission, Steering & suspension repair, General repairs & maintenance, Vehicle Inspection, A/C installation & repair, Auto maintenance, Oil change
Response from the owner · a month ago
Thank you for the kind words, A North! We're thrilled to hear that our straightforward and honest service has made us your top choice for European vehicles. We take pride in providing high-quality work at fair prices. If you or your household ever need anything, just give us a call at (833) 722-3267. We're here to help! -Brad
J
Jackson Stremming1 reviewiTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
Chicane motorsports is the leading European performance shop in the greater Kansas City area. The whole team is knowledgeable and experienced and they'll never disappoint
Services: A/C installation & repair, Air & cabin filter replacement, Battery, Body & Trim, Brakes, Air conditioning, Electrical, Auto engine diagnostic, Electrical repair, Engine repair, Exhaust, General repairs & maintenance, Oil change, Steering & suspension repair, Tires, Transmission, Auto engine tuning, Wheel alignment
Response from the owner · 6 years ago
Thank you bud, it's been a blast working with you.
J
Jon Dannels1 reviewiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
By far one of the best shops in the area. Always honest and knowledgeable. Fair and friendly service and pricing is always very good! Thank you all again for getting my Audi back to top performance!
Response from the owner · 2 months ago
Thank you, Jon, for your amazing review! It's great to hear that you consistently receive excellent and honest service at our shop. We're delighted that we could get your Audi back to top performance. If you need anything else, please reach out to us at (833) 722-3267. Thanks again!-Brad
