Auto repair shop · Olathe, KS · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★97 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for U&A Autoworld in Olathe, KS, consistently report a 5/5 rating across 97 reviews, with the owner responding to 97% of them. Customers frequently cite reasonable pricing, quick turnaround times, and thorough communication, including photos and videos of vehicle issues. Services mentioned range from routine maintenance and pre-purchase inspections to specific repairs like brakes, exhaust, and engine components. The shop is described as honest and trustworthy, with no recurring criticisms found in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 97 reviews (100% five-star).
Reviews on this page: 97 Google reviews (80 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 24, 2026.
Service: Auto Repair Shop serving Olathe, Kansas.
Data from Google, last updated October 29, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
U&A AutoworldAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.U&A Autoworld: 100/100 on this factor. Category median: 90.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.U&A Autoworld: 98/100 on this factor. Category median: 87.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.U&A Autoworld: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.U&A Autoworld: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
5.0of 5
5 stars97100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
100%praise
Praise166100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2263%
Reasonable1337%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3320%
Speed & response3119%
Price & value2817%
Honesty & trust2616%
Staff & attitude2414%
Would recommend1811%
Communication64%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Benjamin at U&A Autoworld did a great job fixing my car.”
“He got the repair done quickly, took the time to answer all my questions, and was very easy to work with.”
“Ben did everything professionally at a reasonable price on the all services and repairs on my Lexus.”
“Honest, trustworthy, direct and reasonable pricing.”
“Benjamin was very helpful and informative when I came to him about a belt/pulley issue.”
“The service is quick, and I highly recommend them without hesitation.”
“He walked me through what was wrong and helped make a quote to fix all issues.”
People customers mention
Benjamin19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired U&A Autoworld for 8 kinds of job. Pick one to see what they paid and said.
EEdward1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Ben did everything professionally at a reasonable price on the all services and repairs on my Lexus.
JJesse1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Benjamin was very helpful and informative when I came to him about a belt/pulley issue. He checked everything, and tightened everything up and had me out of there in 15 minutes! I'm definitely coming back if I encounter issues again.
JJuan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Excelente trabajo , personal honesto y confiable , los recomiendo para cualquier tipo de trabajo , serios, cumplidos y sobretodo honestos, difícil de encontrar personas así hoy en día , felicitaciones y mis agradecimientos , los carros de mi familia y amigos ya están cubiertos con buena garantía con este tan buen…
Great priceTiresAuto brake repairEngine repair
MMarcusLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Ben is a fantastic mechanic. I like that he sends photos/videos of what is wrong. His rates are very reasonable so I rely on him when I can't do it myself.
NNathanielLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Incredible experience! Ben was very personable, reasonable and thorough. Got a pre-purchase inspection and Ben documented everything clearly. He walked me through what was wrong and helped make a quote to fix all issues. Prices were reasonable too!
Great price
FFeen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great service and excellent price! Not only did I get a great quote for my window tint, but I was treated to snacks and beverages while I sat in a sofa in the comforting lobby. Besides that they also made me feel like family by offering me something to eat. They did an incredible job and they are definitely one of the best auto shops I been to!
Benjamin was very helpful and informative when I came to him about a belt/pulley issue. He checked everything, and tightened everything up and had me out of there in 15 minutes! I'm definitely coming back if I encounter issues again.
Response from the owner · a month ago
Thanks so much, Jesse! Glad Benjamin could check the belt and pulley issue, tighten everything up, and get you back on the road in 15 minutes.
J
Juan carlos Salazar P5 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Excelente trabajo , personal honesto y confiable , los recomiendo para cualquier tipo de trabajo , serios, cumplidos y sobretodo honestos, difícil de encontrar personas así hoy en día , felicitaciones y mis agradecimientos , los carros de mi familia y amigos ya están cubiertos con buena garantía con este tan buen servicio ., Benjamin siempre está dispuesto a llegar a donde uno esté varado , es súper rápido y pelea por darle a uno los mejores precios del mercado y en mi caso me da hasta unos días de poderle pagar dada mi situación actual , es un buen trabajador y un amigo que se ha convertido en familia .
Lo recomiendo a ojo cerrado
Price assessment: Great price
Services: Tires, Auto brake repair, Engine repair, Brakes, Auto tire replacement, Wiper blade installation, Auto brake replacement, Oil change
Response from the owner · 6 months ago
Thanks so much, Juan! Your words mean a lot. I’m really glad Benjamin has been there for you and your family, especially during tough moments. We’ll always have your back—thanks for the trust!
L
Lee Maxcy7 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Ben is a fantastic mechanic. I like that he sends photos/videos of what is wrong. His rates are very reasonable so I rely on him when I can't do it myself.
Response from the owner · a year ago
Thanks so much, Marcus! Really glad Ben’s updates and fair pricing make things easier for you. We appreciate your trust and are always here when you need a hand!
N
Nathaniel SmithLocal Guide · 18 reviewsiTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Incredible experience! Ben was very personable, reasonable and thorough. Got a pre-purchase inspection and Ben documented everything clearly. He walked me through what was wrong and helped make a quote to fix all issues. Prices were reasonable too!
Price assessment: Great price
Response from the owner · a month ago
Thanks so much, Nathaniel! Glad Ben could provide a thorough pre-purchase inspection, clearly explain the issues, and help with fair repair options.
F
Feen Forcash2 reviewsiTotal number of Google reviews Feen has written across all businesses on Google Maps, not just this one.
Great service and excellent price! Not only did I get a great quote for my window tint, but I was treated to snacks and beverages while I sat in a sofa in the comforting lobby. Besides that they also made me feel like family by offering me something to eat. They did an incredible job and they are definitely one of the best auto shops I been to!
Price assessment: Great price
Services: Auto detailing
Response from the owner · a month ago
Thanks so much, Feen! Glad you loved the window tint, price, and our lobby hospitality. We want everyone to feel like family—appreciate the amazing review!
W
Will Eversole6 reviewsiTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
The mechanic took very good care of my car. I feel he treated my vehicle as his own. Highly recommend him. No issues after he fixed my car. After replacing my starter the car starts. And after fixing exhaust. The car is running quite.
Price assessment: Great price
Services: Exhaust, Service not listed
Response from the owner · 2 months ago
Thanks so much, Will! Glad your starter and exhaust repairs got your car starting smoothly and running quietly. We appreciate the recommendation!
C
Claire Evans3 reviewsiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Benjamin is great, honest, and very informative. Great prices, and incredibly helpful shop. My entire family takes our cars to his shop, because he is that reliable. We refuse to take our cars anywhere else. 10/10
Services: Auto brake repair
Response from the owner · 3 months ago
Thanks so much, Claire! It really means a lot that your whole family trusts Benjamin and our shop. Glad you find us honest, helpful, and reliable—we’ll always be here for you all!