iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 127 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★131 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
$667typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Chief Moving holds a 5.0 rating from 131 Google reviews, with the owner responding to 43% of them. Customers consistently praise the company for punctuality, efficient handling of furniture, and clear communication throughout the moving process. Reviews highlight transparent pricing and the team's ability to manage complex moves, such as long-distance transports and third-floor stair cases, with care. No recurring criticisms appear in the provided excerpts, as all sampled reviews are five-star.
Google rating: 5.0 out of 5 from 131 reviews (100% five-star).
Reviews on this page: 131 Google reviews (121 with written comments, 11 with photos).
Owner responses: the business replied to 43% of reviews.
Most recent review: October 18, 2026.
Service: Furniture Delivery serving San Diego, California.
Data from Google, last updated November 1, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Chief MovingFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chief Moving: 100/100 on this factor. Category median: 92.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chief Moving: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chief Moving: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chief Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chief Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
131 Google reviews we collected
5.0of 5
5 stars131100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 121 written reviews
98%praise
Praise31298%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1467%
Reasonable629%
Overpriced00%
Not sure15%
$667-17% vs typical furniture delivery
Middle half of what 18 customers paid ($375–$878) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7825%
Speed & response7724%
Would recommend7122%
Quality & results4213%
Price & value258%
Communication124%
Honesty & trust124%
What customers talk about
We read 121 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The two gentlemen who came were extremely professional, fast, and efficient.”
“highly recommend - very efficient, handle your items with care, great communication & was able to squeeze me in on short notice”
“I highly recommend Chief Moving to anyone looking for a reliable and professional moving company.”
“I had an absolutely wonderful experience with Chief Moving from start to finish!”
“The last three times I moved I had horrible experiences with movers that were complacent, slow and unfriendly.”
“The pricing was very reasonable, transparent, and straightforward—such a huge difference compared to the previous moving company I used, which charged…”
“Raymond and Alfonso were very efficient, friendly, and easy to work with.”
“I would definitely recommend this company to anyone looking for reliable and trustworthy movers!”
People customers mention
Gio9 reviews
Ernie5 reviews
Adrian5 reviews
Juan4 reviews
Alfonso3 reviews
Movers3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chief Moving for 5 kinds of job. Pick one to see what they paid and said.
BBrianna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
easiest moving process thanks to these guys ! highly recommend - very efficient, handle your items with care, great communication & was able to squeeze me in on short notice
Paid $1–500Reasonable priceLocal moving
SSvetlanaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had an absolutely wonderful experience with Chief Moving from start to finish! I called about 7–8 companies for quotes, and Chief Moving was one of the top two.
The two gentlemen who came were extremely professional, fast, and efficient. The pricing was very reasonable, transparent, and straightforward—such a huge…
CCortneyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is the second time we use this company to move the first time they helped us move from a storage unit to an apartment and this time it was changing apartment. Both times I’ve had exceptional service and the team is super kind and handles all of our property very well! Our three movers this time were Gio,…
Paid $500–1,000Great priceLocal moving
NNatalie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing experience from start to finish! The team was professional, friendly, efficient, and handled everything with care. They made the moving process so much easier. I definitely recommend them and would use their services again!
BBrandall2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
⭐⭐⭐⭐⭐
I had a great experience with this moving company! The team was professional, friendly, and very efficient from start to finish. They handled all of my belongings with care, arrived on time, and made the entire moving process much less stressful. Everything was handled smoothly and professionally, and I…
Paid $500–1,000Great priceLocal moving
GGinny7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They were great! They were very careful with our furniture and showed up right on time and were quick to do the job. I really appreciate them!
easiest moving process thanks to these guys ! highly recommend - very efficient, handle your items with care, great communication & was able to squeeze me in on short notice
Price assessment: Reasonable price
Price: $1–500
Services: Local moving
Response from the owner · 2 weeks ago
Thank you, Brianna! We’re happy we could make your move easy and accommodate you on short notice. Our team takes pride in being efficient, communicating clearly, and handling every item with care. We truly appreciate your recommendation and your support of Chief Moving!
S
SvetlanaLocal Guide · 14 reviewsiTotal number of Google reviews Svetlana has written across all businesses on Google Maps, not just this one.
I had an absolutely wonderful experience with Chief Moving from start to finish! I called about 7–8 companies for quotes, and Chief Moving was one of the top two.
The two gentlemen who came were extremely professional, fast, and efficient. The pricing was very reasonable, transparent, and straightforward—such a huge difference compared to the previous moving company I used, which charged me an arm and a leg for every little thing.
I highly recommend Chief Moving to anyone looking for a reliable and professional moving company. I was so impressed with their service that I’ve already referred them to my friends!
Price assessment: Reasonable price
Price: $500–1,000
Services: Local moving, Furniture disassembly
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review! We truly appreciate you taking the time to compare your options and choosing Chief Moving. We’re glad our team provided you with professional, fast, and efficient service while keeping the pricing transparent and straightforward.
Your referrals mean a lot to us! Thank you again for trusting Chief Moving with your move—we’re always here whenever you or your friends need us!
C
Cortney HahnLocal Guide · 18 reviewsiTotal number of Google reviews Cortney has written across all businesses on Google Maps, not just this one.
This is the second time we use this company to move the first time they helped us move from a storage unit to an apartment and this time it was changing apartment. Both times I’ve had exceptional service and the team is super kind and handles all of our property very well! Our three movers this time were Gio, Alfonzo, and Randolph. They were extremely kind and were able to assemble all of our furniture back together and moved our stuff to make sure it was exactly where we wanted it!
We also called last minute and they were able to accommodate us very quickly as this was a sudden move. The pricing was extremely reasonable for all the work they did and, they were able to accomplish everything pretty fast. 10/10 recommend and we will definitely be using them again.
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · a month ago
Thank you so much, Courtney! We truly appreciate you choosing Chief Moving for the second time. We’re so glad Gio, Alfonzo, and Randolph took great care of everything and made your last-minute move as smooth as possible. We appreciate your trust and support, and we look forward to helping you again in the future! 🙌📦
N
Natalie Lilly2 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Amazing experience from start to finish! The team was professional, friendly, efficient, and handled everything with care. They made the moving process so much easier. I definitely recommend them and would use their services again!
Price assessment: Great price
Price: $500–1,000
Services: Business & corporate-related moving
Response from the owner · a month ago
Thank you so much for the amazing review! We’re glad our team could make your move smooth and stress-free. We truly appreciate your recommendation and look forward to helping you again in the future!
B
Brandall Inthavong2 reviewsiTotal number of Google reviews Brandall has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I had a great experience with this moving company! The team was professional, friendly, and very efficient from start to finish. They handled all of my belongings with care, arrived on time, and made the entire moving process much less stressful. Everything was handled smoothly and professionally, and I really appreciated their hard work and attention to detail. I would definitely recommend this company to anyone looking for reliable and trustworthy movers!
Price assessment: Great price
Price: $500–1,000
Services: Local moving
G
Ginny Beachem7 reviewsiTotal number of Google reviews Ginny has written across all businesses on Google Maps, not just this one.
They were great! They were very careful with our furniture and showed up right on time and were quick to do the job. I really appreciate them!
Price assessment: Great price
Price: $1–500
Response from the owner · a month ago
Thank you so much for the great review! We’re glad our team was on time, worked efficiently, and took great care of your furniture. We truly appreciate your business and support! 🙌
R
Richard Tovar1 reviewiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Had gio move and he was so strong. I thought he could lift me and my family up from the couch. So fast too. I had a 1 bedroom and he got it done in 3 hours. And so cost effective
Response from the owner · a month ago
We really appreciate your support and choosing Chief Moving! 💪📦
K
Karen Coleman7 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Very happy with my experience and recommend to others without reservation. I used Chief Moving yesterday to help my daughter move to a new house, splitting her belongings between the new residence and a storage unit. Raymond and Alfonso were very efficient, friendly, and easy to work with. They organized the packing and delivery well and took care to ensure that items with packed properly. The entire process from initial quote to booking to completion went smoothly, with clear and timely communication throughout. The final invoice was consistent with expectations - no surprises. Moving is hard, and these guys definitely made it feel less overwhelming. Thanks!
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 2 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Raymond and Alfonso made your daughter’s move feel smooth and stress-free. We truly appreciate you recognizing their efficiency, care, and professionalism, as well as our clear communication and transparent pricing. We know moving can be overwhelming, so it means a lot to know our team helped make the process easier. Thank you for trusting Chief Moving Company and for recommending us!
A
Audrey Tamayo5 reviewsiTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
