Pet boarding service · Kechi, KS · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%74+17.9Value 14%70+9.9Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 100 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 30%
4.7★★★★★573 Google reviews · 24 photos
86%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Chisholm Creek Pet Resort offers clean facilities, friendly staff, and regular photo updates for boarding, grooming, and daycare services. Recurring themes highlight the attentive care provided to anxious pets and the convenience of viewing pets during their stay. However, some reviews criticize recent substantial price increases without notice, rigid drop-off and pick-up time intervals, and concerns regarding pet health incidents during stays.
Google rating: 4.7 out of 5 from 573 reviews (86% five-star).
Reviews on this page: 575 Google reviews (381 with written comments, 68 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: October 10, 2026.
Service: Pet Groomer serving Kechi, Kansas.
Data from Google, last updated October 26, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Chisholm Creek Pet ResortPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chisholm Creek Pet Resort: 77/100 on this factor. Category median: 86.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chisholm Creek Pet Resort: 74/100 on this factor. Category median: 82.B
74
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chisholm Creek Pet Resort: 96/100 on this factor. Category median: 97.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chisholm Creek Pet Resort: 70/100 on this factor. Category median: 100.B
70
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chisholm Creek Pet Resort: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chisholm Creek Pet Resort: 71/100 on this factor. Category median: 56.B
71
Bar = this company · dark tick = category median.
Star ratings
575 Google reviews we collected
4.7of 5
5 stars49686%
4 stars376%
3 stars132%
2 stars81%
1 star214%
Praise vs complaints
Phrases our text analysis found in 381 written reviews
94%praise
Praise28294%
Complaints186%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price2225%
Reasonable5563%
Overpriced67%
Not sure45%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12742%
Quality & results4114%
Would recommend3612%
Price & value3411%
Communication238%
Honesty & trust207%
Speed & response196%
What customers talk about
We read 381 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is all extremely friendly, and you can tell.”
“As explained to the girl who called and was so rude we were working on getting him in to be seen in order to have this up to date.”
“They do a great job grooming her, and she smells good for days after!”
“many, many terrible reviews and horror stories from this place!”
“I would recommend Chisholm Creek Pet Resort to everyone!”
“Regular boarding is very reasonably priced and you can add services through packages or individually to tailor your dogs visit.”
“I would think twice about sending your dog here without an activity tracker of some kind unless you're okay with being overcharged and lied to.”
“Dani was super communicative with me, calling my vet right away and getting back in contact with me for an update.”
“While walking back to get my dog I asked what happened and they did not answer.”
“They allowed me to take Hattie back into the grooming area, which meant so much to me and immediately showed me how transparent and welcoming they were.”
“When you walk in to drop off your pet, you are greeted kindly and then efficiently your pet is whisked away for their services!”
People customers mention
Beth8 reviews
Wichita7 reviews
Riley4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chisholm Creek Pet Resort for 8 kinds of job. Pick one to see what they paid and said.
SassanLocal Guide · 205 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My boys (2 pups) were received with care and seemingly well taken care of considering I called them in the morning without prior reservation. Good people, clean place, good price. Try them if in North end of Wichita. I would use them again if ever this way.
LLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Very impressed! I am very nervous about boarding my dog and I had checked out a couple of boarding places and this by far was the best facility.
As soon as you walk in, there is a very clean reception area. The staff is all extremely friendly, and you can tell. The customers are well taken care of because they are…
Reasonable price
Savannah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an issue with my vaccine information. Dani was super communicative with me, calling my vet right away and getting back in contact with me for an update. Helped ease my anxiety! Thanks Chisholm Creek Pet Resort!
Teresa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you for taking good care of Ruby and her grooming.
We truly appreciate all you do!
Dale & Teresa
Reasonable priceOther pet boarding
Tiffani3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We were absolutely thrilled with our experience at Chisholm Creek Pet Resort! The suites are amazing, and being able to peek in on our boy whenever we wanted gave us so much peace of mind. We also received great pictures and a wonderful update about how well he was doing.
They offer thoughtful add-ons to make your…
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Carson at CC has made our doodles grooming experience so positive and happy! Annie loves going and is groomed so nicely when we pick her up!
My boys (2 pups) were received with care and seemingly well taken care of considering I called them in the morning without prior reservation. Good people, clean place, good price. Try them if in North end of Wichita. I would use them again if ever this way.
Response from the owner · 2 weeks ago
Hi, Sassan. We are thrilled to learn that you had a positive experience with us! We can't wait to see you and your fur baby again.
L BieberLocal Guide · 47 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Very impressed! I am very nervous about boarding my dog and I had checked out a couple of boarding places and this by far was the best facility.
As soon as you walk in, there is a very clean reception area. The staff is all extremely friendly, and you can tell. The customers are well taken care of because they are also very friendly.
They treated my very nervous dog with love and care as well as I. They gave me updates and asked more questions and we’re just very detailed and professional, and it shows that the staff cares.
Unfortunately, I don’t love how far away it is from me. But I definitely will be returning to this facility when I need care.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Hi, L. Thank you so much for leaving us a stellar review!
Savannah Sailors1 reviewiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
I had an issue with my vaccine information. Dani was super communicative with me, calling my vet right away and getting back in contact with me for an update. Helped ease my anxiety! Thanks Chisholm Creek Pet Resort!
Response from the owner · a month ago
Hi, Savannah. We appreciate the kind words and are glad we could provide you with a positive experience! We love all fur babies as if they were our own.
Teresa Brooks1 reviewiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
We were absolutely thrilled with our experience at Chisholm Creek Pet Resort! The suites are amazing, and being able to peek in on our boy whenever we wanted gave us so much peace of mind. We also received great pictures and a wonderful update about how well he was doing.
They offer thoughtful add-ons to make your pet’s stay extra special while helping ease your mind while you’re away. What impressed us most was their honesty. They let us know they hadn’t given him his bath and refused to accept payment for it, even though they could have easily kept the money without us knowing.
Thank you, Chisholm Creek, for taking such wonderful care of our boy! We will definitely be booking his next stay with you soon!
Response from the owner · a month ago
Hi, Tiffani. We are thrilled to learn that you had a positive experience with us! We can't wait to see you and your fur baby again.
Stephanie Garnett5 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We had only ever used Chisholm to board our dog since moving to Wichita. It has always been clean with welcoming staff. Recently, they increased their prices substantially with no notice to their customers. We had previously paid a rate of $33 per night, and sometimes added grooming services at a reasonable rate. They changed their online booking platform, which conveniently no longer had record of my dog’s vaccines, and prevented me from booking online where you can see the rates. I called to book a stay over the phone because I knew they had her records. They failed to mention any price increase over the phone. Upon dropping her off, again, there was no mention of a price change. When we picked her up, we were shocked to see the cost - $62/night. We had booked there a few more times while we searched for another reputable location, and we were further displeased when the staff would push grooming services and requested a tip for a brief standard boarding during one pick up. Very unfortunate to see these changes unfold, but very thankful we found Midwest Dog Center in the process. Would no longer recommend Chisholm due to cost and staff service.
Price assessment: Overpriced
Services: Dog grooming, Dog boarding, Dog bathing and blow dry, Dog nail trimming
Response from the owner · a month ago
Thank you for sharing your experience. We value the trust you place in our team to care for your pup and are sorry to hear that your recent experience left you disappointed. We strive to provide clear communication around our services and pricing, and we apologize for any miscommunication surrounding the changes to our boarding rates.
Our manager has reached out to discuss your experience directly. Please give us a call back at (316) 223-2356 at your convenience so we can address your concerns.
David and Shelly Jennings2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
The folks at Chisholm Creek are great and treat our girls like the princesses they are! Our dogs love going there.
Price assessment: Reasonable price
Services: Dog boarding with training, Dog ear cleaning, Dog walking, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
Response from the owner · 2 months ago
Hi, Helen. Thanks for taking the time to share your positive experience. We truly appreciate it! We strive to provide the best quality pet care.
