Hair salon · Maple Valley, WA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%63+15.3Value 14%66+9.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 88 beauty salonsiPosition by Experts Score among all companies we track in this category. · better than 28%
4.7★★★★★319 Google reviews · 24 photos
89%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$161typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the salon 4.7 out of 5 based on 319 reviews, with the owner responding to 99% of feedback. Customers frequently praise the welcoming atmosphere, attentive communication, and successful results for services like cuts, color, and treatments. However, low-star comments highlight recurring issues with high pricing, uneven haircuts, and perceived unfairness in handling cancellations or service complaints.
Google rating: 4.7 out of 5 from 319 reviews (89% five-star).
Reviews on this page: 319 Google reviews (261 with written comments, 27 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 1, 2026.
Service: Beauty Salon serving Maple Valley, Washington.
Data from Google, last updated November 1, 2026.
Score profile vs other beauty salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyBeauty Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chocolates, Cherries and Blondes: 77/100 on this factor. Category median: 85.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chocolates, Cherries and Blondes: 63/100 on this factor. Category median: 80.B
63
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chocolates, Cherries and Blondes: 85/100 on this factor. Category median: 95.A
85
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chocolates, Cherries and Blondes: 66/100 on this factor. Category median: 87.B
66
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chocolates, Cherries and Blondes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chocolates, Cherries and Blondes: 100/100 on this factor. Category median: 48.A
100
Bar = this company · dark tick = category median.
Star ratings
319 Google reviews we collected
4.7of 5
5 stars28589%
4 stars93%
3 stars10%
2 stars62%
1 star186%
Praise vs complaints
Phrases our text analysis found in 261 written reviews
91%praise
Praise25091%
Complaints249%
Price
What customers reported paying
$161+99% vs typical beauty salons
Middle half of what 85 customers paid ($96–$282) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8531%
Quality & results7929%
Would recommend5119%
Communication176%
Honesty & trust155%
Price & value145%
Speed & response135%
What customers talk about
We read 261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is so sweet and we have a lot of laughing.”
“Manager was super disrespectful judged my appearance.”
“Love the staff, comfortable environment, great results.”
“Me and my son came here at 1:45 and were done at 2:20 and both of us got horrible haircuts for $94!”
“If you’re looking for someone who is talented, personable, and truly listens, I highly recommend Dani.”
“Will never go there again and won’t recommend them to anyone.”
“She created a positive environment, listened to what I wanted, and did amazing!”
“From the moment I sat in her chair, she made me feel comfortable with her vibrant personality and genuine warmth.”
“The price is also very fair and affordable compared to other salons in the area.”
“I just felt over charged and color faded out very quickly.”
“I’ve also called for same day eye brow wax and they always have someone available, even though I know it’s tough to fit me in sometimes.”
“This girl, Sara, started putting teeny tiny foils in, ever so slowly, and I asked her to thicken them up, and 5 and a half hours later, when rinsing m…”
People customers mention
Dani21 reviews
Rylee14 reviews
Victoria11 reviews
Taylor7 reviews
Trinity6 reviews
Kylie6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Chocolates, Cherries and Blondes for 8 kinds of job. Pick one to see what they paid and said.
MMelLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I love going to get my hair beautified. Everyone is so sweet and we have a lot of laughing. The ladies are so helpful in discussing what my hair needs and giving helpful solutions to issues I'm having with my home hair care. They make my experience enjoyable and I'm never disappointed with the outcome. Ive seen a…
KKelly9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dani is absolutely amazing! From the moment I sat in her chair, she made me feel comfortable with her vibrant personality and genuine warmth. She really took the time to listen to what I wanted for my color, asked thoughtful questions, and made sure she understood my vision before getting started.
The end result…
Paid $200+Hair highlightingHair coloring
CCeliaLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had the best time, the girls made me feel so pampered, trinity was excellent, and my hair turned out better than I expected it could! I can’t wait to come back.
Paid $200+HaircutHairstylingCurly hair
BBecky1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kylie and everyone at CCB are great. I’m always impressed and recommend to everyone
Paid $200+HaircutHairstylingHair coloring
Nnancy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
First time seeing Trinity and had a Brazilian blow and a cut. I was nervous but Trinity explained everything and answered all my questions. My hair looks amazing! Soft, shiny and the cut is flattering. Highly recommend Trinity. Professional, knowledgeable and sweet. Do not hesitate to book with Trinity.
Paid $200+Service not listed
MMama7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Book an appointment TODAY with Rylee at CCB! Amazing talent, you’re gonna love your new look.
I am always nervous going to a new hairdresser but as soon at Trinity greeted me, I felt at ease and welcomed! She created a positive environment, listened to what I wanted, and did amazing! I will be back!
Services: Haircut
Atmosphere: Relaxing, Modern, Cozy
Response from the owner · a week ago
Thank you for the review Jolai!
D
Dawn Eells2 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Dani at CCB is absolutely amazing. I went in for my first haircut and color consult today and she surpassed all of my expectations. She is friendly, professional, and really funny. She listened to all of my notes, gave informative feedback, and made sure we were on the same page during the whole appointment. My hair looks fantastic ❤️ I look forward to becoming a regular client and I can't recommend her enough!
Services: Haircut, Curly hair
Response from the owner · a month ago
Thank you so much for taking the time to leave a review Danni. We feel so blessed by the incredible team we have and are so glad we surpassed your expectations!
A
Addisen Banakes6 reviewsiTotal number of Google reviews Addisen has written across all businesses on Google Maps, not just this one.
I love going to get my hair beautified. Everyone is so sweet and we have a lot of laughing. The ladies are so helpful in discussing what my hair needs and giving helpful solutions to issues I'm having with my home hair care. They make my experience enjoyable and I'm never disappointed with the outcome. Ive seen a few different hair technicians over the time I've been going here and love them all. Im terrible with names, i hope i get this right Taylor, Trinity & Rylee. Each one very special in their own way .
Dani is absolutely amazing! From the moment I sat in her chair, she made me feel comfortable with her vibrant personality and genuine warmth. She really took the time to listen to what I wanted for my color, asked thoughtful questions, and made sure she understood my vision before getting started.
The end result was exactly what I was hoping for—she completely delivered! It’s clear she cares about her clients and takes pride in her work. If you’re looking for someone who is talented, personable, and truly listens, I highly recommend Dani. I can’t wait for my next appointment!
Price: $200+
Services: Hair highlighting, Hair coloring
Response from the owner · a month ago
Thank you so much for the glowing review Kelly!
C
Celia DLocal Guide · 32 reviewsiTotal number of Google reviews Celia has written across all businesses on Google Maps, not just this one.
I had the best time, the girls made me feel so pampered, trinity was excellent, and my hair turned out better than I expected it could! I can’t wait to come back.
