Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Chocolates, Cherries and Blondes logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%63+15.3Value 14%66+9.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Chocolates, Cherries and Blondes

Maple Valley, WA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.7★ from 319 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chocolates, Cherries and Blondes is better than 77% of beauty salons.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chocolates, Cherries and Blondes is better than 63% of beauty salons.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chocolates, Cherries and Blondes is better than 85% of beauty salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chocolates, Cherries and Blondes is better than 66% of beauty salons.B
66
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chocolates, Cherries and Blondes is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chocolates, Cherries and Blondes is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Chocolates, Cherries and Blondes for 8 kinds of job.

Chocolates, Cherries and Blondes for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$86
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 41

All 10 Google reviews tagged “Blowouts”

HeidiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love the staff, comfortable environment, great results.

Paid $200+BlowoutsBlowdryHairstyling
BuffieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Been coming here for years Staff is Awesome

Paid $200+Hair coloringBlowoutsHaircut
Laurie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love the stylist here; the girls are kind and talented! There are a number of student stylists in the salon learning and gaining experience while providing a service. The owner is receptive and pours her heart into her staff. I love this salon and my stylist Victoria!!

Paid $200+HairstylingHair coloringBlowouts
Lois3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Totally enjoyed my afternoon with Rylee. She is a delight and very confident at her craft! I felt I was in good hands from the moment I walked in. I would recommend Rylee to my friends and family. I will come see her again.

Paid $200+Hair coloringBlowoutsBang trim
PickyLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

Victoria is the best! She always gives me exactly what I want. However I don't like that they charge so much. I got a cut and small streak of color in front and with an average tip it was over $300. But I'm very picky so Victoria is worth it! Also they pressure you a little to rebook. Receptionist always says "ok"…

Paid $100–120HairstylingBlowoutsHaircut
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dani was super helpful in coaching me about some struggles I had with managing/styling my hair and showing me how to solve those problems I was having! Also recommended me some great products while I was in and was extremely personable and easy to chat with. Loved my time with her!

Paid $100–120HairstylingBlowoutsBang trim
Alice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I look fabulous! Thanks, Dani!

Paid $200+HairstylingHair coloringBlowouts
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ella Rose did a terrific job of cutting my hair. I'm very picky and she cut it exactly as I asked. She paid close attention to detail and had some great suggestions for a little change. She also does an amazing massage when she washes hair. The salon is clean, comfortable and friendly. I highly recommend Ella Rose for a cut at this salon.

BlowoutsHairstylingHaircut
de1468 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloringBlowouts
Bree6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageBlowdryBlowouts

Price

$161+99% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut80$30–$79
Hair coloring69$123–$246
Hairstyling63$30–$76
Hair highlighting11$125–$246
Blowouts10$41–$86
Balayage8$170–$426
Blowdry7—
Hair hydration treatments7—

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