Window cleaning service · Everett, WA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★280 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the company for professional service, punctuality, and thorough cleanup during exterior window, gutter, and moss removal jobs. Reviewers highlight clear communication, fair pricing, and the staff's willingness to explain work and show before-and-after photos. While most feedback is positive, a minority of low-star reviews cite issues with gutter repair durability and a lack of responsiveness to phone calls.
Google rating: 5.0 out of 5 from 280 reviews (98% five-star).
Reviews on this page: 280 Google reviews (246 with written comments, 17 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Choice Window & Gutter Cleaning: 97/100 on this factor. Category median: 97.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Choice Window & Gutter Cleaning: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Choice Window & Gutter Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Choice Window & Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Choice Window & Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Choice Window & Gutter Cleaning: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
280 Google reviews we collected
5.0of 5
5 stars27498%
4 stars41%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 246 written reviews
99%praise
Praise53699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1235%
Reasonable2162%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15629%
Staff & attitude10519%
Speed & response10419%
Would recommend6412%
Price & value519%
Communication479%
Honesty & trust122%
What customers talk about
We read 246 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew, Glen and Angel, were also very professional and thorough.”
“The owner, Cliff, was friendly and professional when booking the service.”
“They arrived on time, explained everything about the job.”
“I would recommend Choice Windows to friends, family and neighbors.”
“Easy scheduling, polite, good service, fair pricing.”
“Super communicative and put in I creative effort to ensure the job was done well.”
“Their team is professional, responsive, reliable, and always easy to work with.”
People customers mention
Cliff42 reviews
Angel8 reviews
Windows6 reviews
Chase6 reviews
Christian5 reviews
Ramon4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Choice Window & Gutter Cleaning for 7 kinds of job. Pick one to see what they paid and said.
Carly6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The owner, Cliff, was friendly and professional when booking the service. The crew, Glen and Angel, were also very professional and thorough. The work was high quality and the customer service was top notch. Would highly recommend!
Reasonable priceGutter cleaningService not listed
Mary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Exterior window, gutters and moss control was done well. Workers were professional and completed to my satisfaction. Great job.
Ruthie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Glen showed me pictures of before and after. He walked me with what they did in the gutters. Him and Anjo did a great job!
Reasonable priceGutter cleaning
Bill7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Glen and Angel did a great job cleaning our gutters and roof. They were also very thorough with applying moss prevention powder. After they were done on the roof, they did a thorough job cleaning of the debris on the siding, windows, and yard areas. They also showed pictures of the completed work which I appreciated. I highly recommend them!
Rooftop/skylight cleaningGutter cleaning
Sebastian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Glenn and Angel did a great job removing the moss and cleaning the gutters of my house. They arrived on time, explained everything about the job. Once they were done they made sure any debris was cleaned up.
Great experience.
Laura5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Glen and Angel were such a great team. Super communicative and put in I creative effort to ensure the job was done well. Also very kind, which is a rarity these days. I will absolutely hire again for additional services. Thank you!
The owner, Cliff, was friendly and professional when booking the service. The crew, Glen and Angel, were also very professional and thorough. The work was high quality and the customer service was top notch. Would highly recommend!
Price assessment: Reasonable price
Services: Gutter cleaning, Service not listed
Response from the owner · 2 days ago
Thank you so much, Carly, for your wonderful 5-star review! We truly appreciate your trust in Choice Window & Gutter. We're glad you were happy with our gutter cleaning, exterior gutter brightening, exterior window cleaning, and moss prevention treatment services. We'll be sure to share your kind words with Cliff, Glen, and Angel. Thank you for recommending us to others in Bothell! We look forward to serving you again!
Mary Tate1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Christian did great today. Fast and efficient! Very satisfied
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 2 days ago
Hi Diane, thank you for the 5-star review! ⭐ We're glad you were happy with our service and pricing. We'll be sure to share your kind words with Christian! Thank you for trusting Choice Window & Gutter Cleaning with your gutter cleaning, exterior gutter brightening, exterior window cleaning, and moss prevention treatment in Lynnwood. We truly appreciate your business and look forward to serving you again!
Ruthie G. Cantera3 reviewsiTotal number of Google reviews Ruthie has written across all businesses on Google Maps, not just this one.
Glen showed me pictures of before and after. He walked me with what they did in the gutters. Him and Anjo did a great job!
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · a week ago
Thank you, Ruthie, for your wonderful 5-star review! We’re glad Glen and Angel did an excellent job with your gutter cleaning. We’re happy to hear that Glen walked you through the work and shared before-and-after photos so you could see the results. We truly appreciate your trust in Choice Window & Gutter Cleaning and look forward to serving you again in Kenmore!
Bill Honsaker7 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Glen and Angel did a great job cleaning our gutters and roof. They were also very thorough with applying moss prevention powder. After they were done on the roof, they did a thorough job cleaning of the debris on the siding, windows, and yard areas. They also showed pictures of the completed work which I appreciated. I highly recommend them!
Thank you, Bill, for your wonderful 5-star review! We’re glad Glen and Angel did an excellent job with your gutter cleaning and moss prevention treatment. It’s great to hear that they paid attention to detail, thoroughly cleaned up the debris around your home, and provided photos of the completed work. We truly appreciate your recommendation and your trust in Choice Window & Gutter Cleaning. Thank you for choosing us in Bellevue!
Sebastian5 reviewsiTotal number of Google reviews Sebastian has written across all businesses on Google Maps, not just this one.
Glenn and Angel did a great job removing the moss and cleaning the gutters of my house. They arrived on time, explained everything about the job. Once they were done they made sure any debris was cleaned up.
Great experience.
Thank you, Sebastian, for your 5-star review! We’re glad Glen and Angel did a great job with your gutter cleaning, moss removal, and moss prevention treatment. We’re happy to hear they arrived on time, explained the work clearly, and made sure everything was cleaned up afterward. We truly appreciate your trust in Choice Window & Gutter Cleaning and look forward to serving you again in Lynnwood!
Laura Berner5 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Glen and Angel were such a great team. Super communicative and put in I creative effort to ensure the job was done well. Also very kind, which is a rarity these days. I will absolutely hire again for additional services. Thank you!
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a week ago
Thank you, Laura, for your wonderful 5-star review! We’re thrilled to hear that Glen and Angel provided excellent exterior window cleaning and skylight cleaning services. We’re glad their communication, attention to detail, and kindness made your experience a great one. We truly appreciate your trust in Choice Window & Gutter Cleaning and look forward to helping you with your future projects in Everett!
Hao Nguyen1 reviewiTotal number of Google reviews Hao has written across all businesses on Google Maps, not just this one.
Choice window and gutter they did very good job and cleaned after they fished. Tony very helpful with the refund and walk me through the bank-account payment option, so I could make payment without the extra card processing fee. Thank you very much
Price assessment: Not sure
Response from the owner · a week ago
Thank you, Hao, for your 5-star review! We’re glad you were happy with our gutter cleaning service and the cleanup afterward. We’re also happy Tony could assist you with the refund and help you find a convenient payment option without the extra card processing fee. We truly appreciate your trust in Choice Window & Gutter Cleaning and look forward to serving you again in Bothell!
Paul Kreeck1 reviewiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Glen and Angel did a great job with the gutter cleaning! Job was completed to expectations and cleanup was done well too. Thank you!
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · a week ago
Thank you, Paul, for your 5-star review! We’re glad Glen and Angel did a great job with your gutter cleaning and exterior gutter brightening, along with our roof moss prevention treatment. We appreciate your trust in Choice Window & Gutter Cleaning and are happy to hear you were satisfied with the results and cleanup. Thank you for choosing us in Snohomish!
Thao Nguyen4 reviewsiTotal number of Google reviews Thao has written across all businesses on Google Maps, not just this one.
Glen and Christian are very nice and professional technicians .. we like them so much!
Services: Gutter cleaning
Response from the owner · a week ago
Thank you, Thao, for your wonderful feedback! We’re delighted to hear that Glen and Christian provided excellent gutter cleaning service and made such a positive impression. We truly appreciate your trust in Choice Window & Gutter Cleaning and look forward to serving you again in Bothell!
