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Chris Handyman, Plumber & Electrician

Plumber · Ann Arbor, MI · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 51%
4.9 ★★★★★ 182 Google reviews · 24 photos
97%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$698typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Chris Handyman, Plumber & Electrician at a glance

Google reviewers rate this Ann Arbor plumber 4.9 out of 5 based on 182 reviews, with the owner responding to all feedback. Customers frequently praise the business for same-day availability, clear communication, and fair pricing for plumbing, electrical, and handyman services. Recurring themes include prompt responses, professional explanations of repairs, and efficient job completion. A small number of low-star reviews cite issues with missed appointments, no-shows, or high service call fees.

  • Google rating: 4.9 out of 5 from 182 reviews (97% five-star).
  • Reviews on this page: 182 Google reviews (171 with written comments, 10 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Electrician serving Ann Arbor, Michigan.

Data from Google, last updated October 27, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction93Reliability88Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 93 (median 94)Reliability: 88 (median 93)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
This companyElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chris Handyman, Plumber & Electrician: 93/100 on this factor. Category median: 94.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chris Handyman, Plumber & Electrician: 88/100 on this factor. Category median: 93.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Chris Handyman, Plumber & Electrician: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Chris Handyman, Plumber & Electrician: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chris Handyman, Plumber & Electrician: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Chris Handyman, Plumber & Electrician: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

182 Google reviews we collected

  • 5 stars17797%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 171 written reviews

  • Praise43298%
  • Complaints72%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price440%
  • Reasonable550%
  • Overpriced00%
  • Not sure110%
$698+46% vs typical electricians

Middle half of what 4 customers paid ($496–$888) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response12228%
  • Staff & attitude9923%
  • Quality & results6114%
  • Would recommend5813%
  • Price & value5513%
  • Honesty & trust235%
  • Communication215%

What customers talk about

We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “His emphasis is on quality and getting it right, and does so in a timely manner.”
  • “He was warm, knowledgeable, and one of the most plainly competent people I've ever had the pleasure of encountering.”
  • “It isn't just that he did a great job efficiently and with kindness, it's that I no longer have any worries about running into plumbing or electric pr…”
  • “Contact information saved, and he’s my go-to guy from here on out.”
    “No spot for me to mark negative five stars.”
  • “He also replaced our faucet, and his price was incredibly affordable for the quality of work he provided.”
    “Overpriced for fixing a leaking sink.”
  • “Chris was professional, honest, and genuinely kind throughout the entire process.”
  • “Excellent communication, efficiency, punctuality, and makes sure the job is done right.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Chris Handyman, Plumber & Electrician for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris was so helpful and knowledgeable. He responded right away and came on time and fixed the leak properly. So grateful for his help!!!

Paid $400–600Not sure
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris gave us a great quote and performed the job directly after. He was clear about the work to be done and he was quick. Highly recommended!

Paid $800–1,000Great price
dipti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris did an outstanding job fixing our kitchen sink after the undermount adhesive failed and the sink came loose. Instead of just gluing it back, he installed support brackets, which is a much stronger and more permanent fix. He also replaced our faucet, and his price was incredibly affordable for the quality of…

Paid $400–600Great price

Photos

Customer reviews

4.9 ★★★★★ 182 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Steven ElliottLocal Guide · 15 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was incredible. Highly communicative, proactive, and knowledgable. His emphasis is on quality and getting it right, and does so in a timely manner. We are very satisfied customers.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

thank you so much !

Ben5 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Chris highly enough, I feel lucky to have come across his name. I texted him about some plumbing issues we were having and he came out the very next morning exactly when he said he would. He went over each problem with me and it turned out several didn't need repairs at all, there were just tweaks and adjustments I could that would fix things. The two main problems we were having he was able to fix PERFECTLY during his visit. At the same, while working he noticed that some of our light switches weren't working properly. This was a problem we've been dealing with for years and just became resigned to, figured we'd have it dealt with some other time. Instead, he offered to fix them right then and there and worked with us on a price that fit our budget. All told, he was here for less than an hour and a half and took care of five longstanding electrical and plumbing problems that we've had trouble getting fixed for ages. He was warm, knowledgeable, and one of the most plainly competent people I've ever had the pleasure of encountering. It isn't just that he did a great job efficiently and with kindness, it's that I no longer have any worries about running into plumbing or electric problems at home. It's such a weight off psychologically to know Chris is available to take care of things. Feels like we have our home back again. I've lived here my whole life and never felt confident in who to call for repair work. There are numerous well reviewed local businesses we've used in the past that were sometimes good, but sometimes unreachable, hard to schedule, or did rushed shoddy work. It always felt like a gamble when it was time to get repairs done and after a while you just get worn down and procrastinate getting them done at all. From now on, I'll just text Chris and not give it another thought. Would give 10 stars if I could.

  • Price assessment: Great price
  • Price: $800–1,000
Response from the owner · 2 months ago

Thank you so much! appreciate you

John Hamilton9 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding. Responded immediately to my call and came to my house the same morning I contacted him. Highly personable, professional and did an excellent job in solving my electrical issue. Highly recommended.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you so much !

Judy & Heidi Philipsen1 reviewTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was so helpful and knowledgeable. He responded right away and came on time and fixed the leak properly. So grateful for his help!!!

  • Price assessment: Not sure
  • Price: $400–600
Response from the owner · 2 months ago

thank you so much!

Tim Woolworth3 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris gave us a great quote and performed the job directly after. He was clear about the work to be done and he was quick. Highly recommended!

  • Price assessment: Great price
  • Price: $800–1,000
Response from the owner · 2 months ago

thank you so much !

caitlin fergusonLocal Guide · 13 reviewsTotal number of Google reviews caitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and came out the same day! So grateful for his help.

Response from the owner · 2 months ago

thank you so much!

Thomas LeatherwoodLocal Guide · 41 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very kind, considerate, and professional. He worked diligently and efficiently and completed the hallway bathroom’s toilet install and resealed the kitchen sink that had fallen. As well as replacing the garbage disposal that was leaking. Contact information saved, and he’s my go-to guy from here on out. Beyond pleased!

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

thank you so much!

dipti moll3 reviewsTotal number of Google reviews dipti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris did an outstanding job fixing our kitchen sink after the undermount adhesive failed and the sink came loose. Instead of just gluing it back, he installed support brackets, which is a much stronger and more permanent fix. He also replaced our faucet, and his price was incredibly affordable for the quality of work he provided. Chris was professional, honest, and genuinely kind throughout the entire process. It’s refreshing to find someone who truly cares about doing the job right without overcharging. We are extremely happy with his work and highly recommend Chris to anyone looking for a reliable, skilled handyman!!!

  • Price assessment: Great price
  • Price: $400–600
Response from the owner · 3 months ago

thank you so much !

Nick Buehrle (RealtorNickB)3 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I texted Chris to ask if he could come and install a 4 piece shower surround and a bathtub in one of my rentals in Ypsilanti. Chris came out the next day and finished the entire job that same day. From the first time I texted Chris to job completion was not even 48 hours. I will definitely use him again for projects. Thanks Chris! Update: I used Chris for my shower job 4 years ago. This week I had an old bathroom exhaust fan catch fire and burn some wires in my attic. I called many electricians, all were booked weeks out or charged high fees just to come look. I decided to text Chris..got a quick response and 2 days later he was here giving a free quote and completed the work within a few hours. I can confidently say that Chris will now always be my first call for any home projects. He is a problem solver, professional, quick, and very reasonable. He does great work, cleans up after himself, and is always friendly. Thank you Chris!

  • Price assessment: Great price
  • Positive: Responsiveness, Professionalism
  • Services: Shower installation, Plumbing fixture installation
Response from the owner · 4 years ago

Thanks Nicholas

RyanLocal Guide · 150 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overpriced for fixing a leaking sink.

Response from the owner · Edited 3 months ago

Hi there, I apologize for the inconvenience, I looked at all my records and can’t find your contact information or any history of conversation, you might left review over wrong business or if you are not a fake account and I worked for you and charged you then please send me a text and I will issue a refund or if you just don’t like my free estimate there is no reason to leave a review. I appreciate if you revise your decision and delete unnecessary review and let me know if I can help in the future services. god bless!

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Business details