Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently highlight the shop's friendly, professional staff and detailed communication regarding vehicle issues and repair urgency. Services include diagnostics, oil changes, and complex mechanical repairs, often accompanied by courtesy shuttle rides and thorough explanations of necessary work. While most reviews praise the efficient and transparent pricing, a recurring criticism involves the unexpected addition of a ten-dollar fee for shop supplies and chemical disposal that was not disclosed upfront.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
182 Google reviews we collected
Phrases our text analysis found in 153 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 153 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was courteous, professional and upfront about pricing.”
“This is the second of one I have taken and they lived up to my expectations and did a great job with my Jeep.”
“They fixed my car in a timely manner and was informative of other issues with my car”
“Will definitely be back and would highly recommend Christian Brothers to anyone.”
“Super friendly, trustworthy, highly communicative and they stand behind their work!”
“They are good to work with and explained everything in detail.”
“Fair/average prices with no trying to sell extras or push to make a sale.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Christian Brothers Automotive for 8 kinds of job. Pick one to see what they paid and said.
The service was good and I had a coupon for the oil change, however it would have been nice to know they were going to charge $10 for shop supplies solvents, small quantities of fluids, shop rags, service of the parts cleaning machine and disposal/ recycling of chemicals up front.
The men at CBA work hard to help their customers and make the car repair experience as painless as possible. Thanks guys!
I took my car to be worked on. I asked if I could drop it off they said I could. They kept me up to date with the status. When I dropped off my car they asked if I needed a ride home. They fixed my car in a timely manner and was informative of other issues with my car
Took my wife's jeep grand cherokee in for some work. The team was courteous, professional and upfront about pricing. Work was done and we are very pleased. Will definitely be back and would highly recommend Christian Brothers to anyone.
I was very impressed with the work they performed for me. They are good to work with and explained everything in detail. We will use them for our other vehicles. This is the second of one I have taken and they lived up to my expectations and did a great job with my Jeep. Thanks again!
I came in for a routine oil change. They were nice, respectful, accommodating and personable. Highly recommend!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 77 | — |
| Vehicle Inspection | 27 | — |
| Tire rotations | 14 | — |
| General repairs & maintenance | 13 | — |
| Vehicle safety inspection | 10 | — |
| Auto engine diagnostic | 8 | — |
| Auto maintenance | 7 | — |
| Steering & suspension repair | 7 | — |
5.0 ★★★★★ 182 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service
Rick, we're grateful for your kind words about our service. Your satisfaction means everything to us. Gratefully, Christian Brothers Cedar Rapids
Amazing group of people with amazing 😍 attitude
Tandra, we're grateful for your kind words about our team and their outstanding attitude. We're thrilled to have served you well. Gratefully, Christian Brothers Cedar Rapids
The service was good and I had a coupon for the oil change, however it would have been nice to know they were going to charge $10 for shop supplies solvents, small quantities of fluids, shop rags, service of the parts cleaning machine and disposal/ recycling of chemicals up front.
The men at CBA work hard to help their customers and make the car repair experience as painless as possible. Thanks guys!
Kelsey, we're grateful for your kind words about our team's dedication. Ensuring a smooth car repair experience is always our goal. Gratefully, Christian Brothers Cedar Rapids
I took my car to be worked on. I asked if I could drop it off they said I could. They kept me up to date with the status. When I dropped off my car they asked if I needed a ride home. They fixed my car in a timely manner and was informative of other issues with my car
Kassandra, your kind words affirm our commitment to keeping our customers informed and ensuring smooth service. We're grateful for your trust in our team. Gratefully, Christian Brothers Cedar Rapids
Took my wife's jeep grand cherokee in for some work. The team was courteous, professional and upfront about pricing. Work was done and we are very pleased. Will definitely be back and would highly recommend Christian Brothers to anyone.
Gary, we're glad to know that our courteous and professional service on your wife's Jeep Grand Cherokee met your expectations. Your recommendation means a lot to us, and we're here whenever you need us again. Gratefully, Christian Brothers Cedar Rapids
I was very impressed with the work they performed for me. They are good to work with and explained everything in detail. We will use them for our other vehicles. This is the second of one I have taken and they lived up to my expectations and did a great job with my Jeep. Thanks again!
Tim, we're grateful for your kind words and trust in our team's work. We're glad to have met your expectations with your Jeep and appreciate your continued support. Gratefully, Christian Brothers Cedar Rapids
The customer service was wonderful and the courtesy van was so handy
Sheri, we're pleased to know that our customer service made your experience with us so positive and that you found the courtesy van useful. Gratefully, Christian Brothers Cedar Rapids
I came in for a routine oil change. They were nice, respectful, accommodating and personable. Highly recommend!
Andrea, thank you for your kind words and recommendation. We're thrilled to know you appreciated our team's friendliness and professionalism. Gratefully, Christian Brothers Cedar Rapids
My dad's car has been making a loud noise for months. He had previous taken it to a subaru dealer and they couldn't determine the problem. Christian Bros diagnosed and fixed the issue in less than a day. Turns out subarus tend to have bad wheel bearings. This car only has 104k miles. Everyone I spoke with at Christian bros was courteous, helpful and efficient. I like this is a family owned business that values quality and their customers! Well definitely return for future auto repairs and maintenence! Thank you Christian Bros cedar rapids!
Candace, we're grateful for your kind words and for trusting us with your dad's car. It's wonderful to know our team's efforts were efficient and helpful. We appreciate your support and look forward to assisting with any future auto needs. Gratefully, Christian Brothers Cedar Rapids
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
