Experts Reviews · Company report
Christian Brothers Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive is better than 82% of tire shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive is better than 72% of tire shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive is better than 94% of tire shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 96% of tire shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive is better than 90% of tire shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive for 8 kinds of job.

Christian Brothers Automotive for auto engine diagnostic

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Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Auto engine diagnostic” · showing 20

LaToya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were patient and fixed any and everything I need done!! Great Staff!! Will be back!!

Great priceAuto engine diagnosticAuto A/C replacement
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My yellow check engine light had been on for about 6 months and I thought it was an about time to bring my car in to see what was going on. I was able to talk with the guy at the front desk about the problem and he was able to direct me and get my car fixed by the end of the day. He was a very informative and…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I went in for diagnostic testing. They found the issue some expected, a couple not. CBA reached out to the warranty company. The warranty company initially didn’t want to pay their portion and kept postponing by requesting more documentation from myself and the shop. CBA never gave up and went to bat with the…

Great priceExhaustAuto exhaust system repairAuto engine diagnostic
Aurora7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★

I am new in town, so when I got an oil change at Valvoline and a worker there noticed my engine was leaking oil, I asked where I should take my car to get fixed. He recommend Christian Brothers Automotive, so I took my car there for an inspection. I found out my oil was leaking in multiple places. The communication…

Auto engine diagnosticAuto brake repairEngine repair
JodieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Christian Brothers Automotive in Fayetteville for the past eight years, and they’ve never let me down. Over the years, they’ve helped me with everything from putting a motor in my truck to routine oil changes, and every single time, the quality of work has been exceptional. Most recently, Lane…

Reasonable priceSteering & suspension replacementAuto engine diagnostic
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

chrstian Brothers are the best. my check engine light came on and all the lights where flashing. I called the place I usually take it to and they couldn't see me untill a week later. (mind you it is the only car I have and I have no one to call for rides to work). I called christian Brothers and talked to September.…

Great priceTransmissionElectrical repairAir & cabin filter replacement
JarredLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

They told me exactly what was wrong with my car

Auto exhaust system repairAuto maintenanceAuto engine diagnostic
Maverick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian Brothers always treats me right. The service is impeccable and their technicians are the best in the area. I’ve always had a phenomenal experience with all my cars.

Auto exhaust system replacementAuto engine diagnosticVehicle Inspection
KeithLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service! While family uses them and they are wonderful!

Auto engine diagnosticElectrical repair
GettyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly group of people. I was by far not the easiest customer, but they were very patient with me and go my truck back on the road.

Auto maintenanceAuto engine diagnostic
Jake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rodrigo was so nice to deal with. they took care of us for a fair price.

BrakesAuto engine diagnostic
Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were able to give me a very thorough diagnostic and able to explain the issues I was concerned about as well as tell me what was good, needs attention, and urgent to deal with. They were also able to give me a shuttle home and back with a kids etc.

Auto engine diagnostic
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had to have a lot of work done and Christian Brothers did a great job of getting it all done quickly and efficiently. The staff were very friendly and accommodating and I'll definitely be back the next time I need something done on my vehicle.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Rebekah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, competent and caring staff…..highly recommend!

Auto engine diagnosticElectrical repair
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are awesome!! Very welcoming and friendly. Very professional! Would definitely recommend!!

Auto maintenanceAuto engine diagnosticEngine repair
Gregory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did excellent, were very thorough, polite, and very communicative.

A/C installation & repairAuto brake replacementAuto maintenance
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice staff keeps you informed and honest about their prices for labor and parts. I would recommend.

Auto engine diagnosticGeneral repairs & maintenance
Natasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brent was absolutely amazing! He was able to figure out that the issue with my car was a recall issue and called my dealership to figure out my options all in less than 20 minutes! He didn’t charge me either which has turned what would have been a very expensive car issue into a completely free one! I will be…

Auto engine diagnostic
Drinniol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really great place - fast and quality work with good communication. Another place in town told me I needed to replace my ac compressor - an 800 dollar repair for my vehicle. Christian Brothers found the issue was just a faulty relay and fixed it for under 100 alongside other work and inspection.

A/C installation & repairAir & cabin filter replacementAuto brake replacement

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 7%Not sure 4%

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