How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREChristian Brothers Automotive
Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for brakes
Clear ✕All 45 Google reviews tagged “Brakes” · showing 40
My daughter's car was experiencing brake problems right before I left on a business trip. Mark was extremely helpful and the staff took care of us quickly and efficiently. I recommend him and the whole staff without reservation.
I’m really thankful I found this shop. They were kind, honest, and genuinely cared about helping me get to the bottom of my car issues. They even took me to work with their complimentary shuttle service. Basically a car shop AND a temporary Uber 😂 They went above and beyond to make sure I was taken care of and…
Great place to go if you want to contribute to your car lasting for years! High quality service comes at a higher price but completely worth the investment! Mark treated me very well and am super thankful for this experience, will be coming back next time I need a fix!
Great service and they do well to get you in and out
Max is the best courtesy car driver around. Very safe and he drives so well you forget you're in a car. John is the best representative I've dealt with. I never met the technicians but they have done top notch work. They do premium work, fast. My issues are all fixed and they look brand new. This is the only place doing work on my vehicles.
Hands down the best experience I've had! Extremely professional and helpful. They made sure I was taken care of and were extremely quick and efficient. They also had great communication!
It was great in and out in one day!
Excellent service and communication about my vehicle! Will definitely use again!
They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; I'll be back here when my car needs future service!
Amazing service and people! I will not go anywhere else
First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.
Very friendly and did good work was quick to get my car in the same day to fix the break problem
Rodrigo was so nice to deal with. they took care of us for a fair price.
Great experience! Got several items fixed and their communication and pricing was amazing.
They provide a great service and also explain everything in detail. Two thumbs up
Super fast service and everyone is so nice! Will be coming back here for all my car needs!
Excellent customer service
Great job and contact information. Got me in quick. A little higher than some on price but fast.
Great job! Super quick service! Awesome snack bar
They did excellent, were very thorough, polite, and very communicative.
They were polite, helpful, and up front with all they did. I had a very good experience, very satisfied.
Really great place - fast and quality work with good communication. Another place in town told me I needed to replace my ac compressor - an 800 dollar repair for my vehicle. Christian Brothers found the issue was just a faulty relay and fixed it for under 100 alongside other work and inspection.
I would highly recommend Christian brothers. They are very thorough on your vehicle inspection and take pictures with explanations of why the repair need to be made. I feel yes they are little higher then your traditional mom and pop shop but I feel the cost comes out on the quality of work you will receive. Also they guarantee their work for 3 years.
These guys are gettin' her done everyday. I gave them a shot right after they opened, and they won me over. Now my wife and brother have used them too.
Great customer service. Chris was polite and informative. Mike and Chris provided detailed information prior to working on the vehicle and provided convenient transportation. I highly recommend them.
I always have a good experience here. They literally go above and beyond to make it a good experience. When I had low oil in my car, they couldn't fit me in for a week, but the man at the front desk came out to the parking lot to add some oil just to get me through the week. Another thing I love is that they are…
Amazing staff, very impressed with their kind demeanors and excellent customer service!
As a freshman at the U of A, I was a little nervous about having to bring my car in because I always relied on my parents to help me with it back home. However, the staff was so kind and they thoroughly explained everything to me! They definitely put my nerves to ease and I look forward to using them in the future.
Professional, friendly and did great work for a reasonable price. I love being able to grab free coffee then using the shuttle to get where I need.
Great Service! Very personable and knowledgeable staff.
Originally I had left a one star rating with fairly choice wording but after having done that the owner reached out to explain the situation further from their perspective and changed my mind. I went in knowing there were problems and had them do their level 2 diagnostics and they came back to me with 3 issues. One…
I recommend Christian Brothers Automotive because they are extremely knowledgeable and honest. If your car does not need a service, they will tell you! I really appreciate that. Their communication is fantastic. They are a good trustworthy company and I enjoy doing business with Christian Brothers Automotive.
Better service than anything I've experienced with dealerships or 3rd party.
Very professional and trustworthy. I don't think I will be going anywhere else in the future when I need repairs done.
CBA made every step of the way effortless and painless with through and through transparency and professionalism. They're quality of service, both on the cars, and to the customer is unmatched to any other business I've been to, automotive or not. The owner of the shop even went out of his way to pick me up and…
They checked everything and were very professional
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 105 | — |
| General repairs & maintenance | 105 | — |
| Wheel alignment | 61 | — |
| Brakes | 45 | — |
| Auto engine diagnostic | 43 | — |
| Vehicle Inspection | 36 | — |
| Auto maintenance | 33 | — |
| Engine repair | 30 | — |