How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREChristian Brothers Automotive
Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for general repairs & maintenance
Clear ✕All 105 Google reviews tagged “General repairs & maintenance” · showing 60
Took my C7 Corvette in to have my rear differential looked at and Brent took great care of me! Hard to find good service for sports cars around here, but id recommend them to anyone!
Great place to go if you want to contribute to your car lasting for years! High quality service comes at a higher price but completely worth the investment! Mark treated me very well and am super thankful for this experience, will be coming back next time I need a fix!
Great service and friendly customer service from the team on Joyce street in Fayetteville! I would highly recommend there services for all your vehicle needs!
John was great! He kept us up to date with the status of the inspection, parts orders, and repairs. K. Poplin, the technician, did an excellent job on the repairs. We will definitely recommend Christian Brothers Automotive to others, and we will be coming back when we need our cars worked on.
Brakes And Rotors And They Were Awesome The Shuttle Back And Forth Was Great
Return customer with an oil leak from a bad oil change done elsewhere. My car was leaking oil for a week. Brought it in and they found the easy fix in a timely manner. They realized it was not a big issue, got it figured out and did not charge me a dime! I’ve come here for big issues and little issues and Christian…
My yellow check engine light had been on for about 6 months and I thought it was an about time to bring my car in to see what was going on. I was able to talk with the guy at the front desk about the problem and he was able to direct me and get my car fixed by the end of the day. He was a very informative and…
Great service and they do well to get you in and out
Max is the best courtesy car driver around. Very safe and he drives so well you forget you're in a car. John is the best representative I've dealt with. I never met the technicians but they have done top notch work. They do premium work, fast. My issues are all fixed and they look brand new. This is the only place doing work on my vehicles.
chrstian Brothers are the best. my check engine light came on and all the lights where flashing. I called the place I usually take it to and they couldn't see me untill a week later. (mind you it is the only car I have and I have no one to call for rides to work). I called christian Brothers and talked to September.…
My sons car got checked and ready to drive for his upcoming first time driver Service was friendly and swift and appreciate the detailed info to maintenance needed to get his car safe to drive
Updating, since it's been a bit. Still use CB Auto for all the normal (and unexpected) maintenance on my old car. They do good work, they're easy to communicate with, and they've consistently been willing to go the extra mile. Easy communication. Comfortable atmosphere. Great service. Fair prices. Warrantied work.…
They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; I'll be back here when my car needs future service!
It feels more like a family atmosphere there. They are honest and transparent, no hidden fees. What they say is what you get. The service there is extraordinary! They are now my new automotive service center for everything. Highly recommend them. 10 out of 10.
They are so personable and professional. They took great care of both our vehicles and went over any concerns that I had on maintenance items. They didn't try and sell unnecessary services. The waiting room was comfy and pleasant!
First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.
The employees are all very polite and friendly. The work was done at a very reasonable price and in a timely manner. I found my new mechanics!
Went to get an oil change and had a great experience. Everyone there is super friendly. They explained other services I might need and printed out an itemized price of everything. Definitely will be having my car serviced here from now on.
These guys are awesome. Very professional and always communicate constantly.
The service is as prompt. Great service quality. Customer friendly advisors. Highly recommend.
Everyone was so nice and helpful.
People are fantastic and very helpful
Very good service. Brought coffee while I waited.
Great prices and service! Staff is very helpful and respectful. Only place I will bring my car from now on!
Great Place & Great Employees. Great waiting area !
Friendly Customer Service!!!
Great service and communication!! Also love the free shuttle service they provide
Great service
I had to have a lot of work done and Christian Brothers did a great job of getting it all done quickly and efficiently. The staff were very friendly and accommodating and I'll definitely be back the next time I need something done on my vehicle.
They were all very nice, and even though it took longer than expected, I like that they recognized the fact that it took a long time, and offered me a free oil change. That goes a long way for me! Also, they didn’t charge me for the service.
Everyone was very upbeat, very positive. Even sitting in the waiting I could hear the guys passion with helping each and every customer. From offering to take the customers to a destination to offering to go to the store for one customer. This location is just a great environment.
Blown away by cleanliness & efficiency & the friendly staff!!
Excellent service
So this review is the result of the owner reaching out after a bad review after some issues with an oil change. He personally called apologized and offered to make it right! I decided to try them again. The owner took time out of his schedule to talk to me for few minutes and apologized again. Talked with me and I…
Honest and friendly when they didn’t have to be! Great knowledge for my diesel truck
Very good service / answering questions / etc.
They did excellent, were very thorough, polite, and very communicative.
Couldn’t get my car to start so I had it towed there then they used the tool you use to scan your check engine light and reset my car charged me 150$! 150$ that oreileys could have done for free. How greedy I hope your last name is Christian bc what you did wasn’t very Godly.
Very trustworthy. I didn’t feel the need to price shop. Pricing seemed very reasonable and I felt comfortable dropping my vehicle off.
Very nice staff keeps you informed and honest about their prices for labor and parts. I would recommend.
Went in to get my tires aligned along with a general maintenance rundown. The staff is very friendly and professional all around. After I got my car back, the technician ran through my vehicle diagnostic with me. They had photos of any concerns and recommendations for my vehicle that they also emailed to me. Overall a very wonderful business to work with.
The associates are always warm and welcoming when I bring my car in and they always explain everything that is happening with my car!!
Really great place - fast and quality work with good communication. Another place in town told me I needed to replace my ac compressor - an 800 dollar repair for my vehicle. Christian Brothers found the issue was just a faulty relay and fixed it for under 100 alongside other work and inspection.
Great customer service, highly recommend!
This was a great experience! They were quick and communicated well! Would recommend coming here to everyone!
Great customer service. Chris was polite and informative. Mike and Chris provided detailed information prior to working on the vehicle and provided convenient transportation. I highly recommend them.
Everyone here was absolutely amazing!! They were super nice, and incredibly helpful. They explain everything to you, and make sure you understand. I’m a college student, so I of course had to call my dad and they talked to him about everything. Super great and I highly recommend!
Always a great experience here, quick and great work! Kind workers make the experience even better.
I love this place and they always have great customer service and get me car fixed quick!
A very professional and ethical team of people. They give honest input on repairs needed, the time needed to fix it and fair price. It's refreshing!
Took our Honda minivan in for a routine service check as part of selling the car. After $500 of work you would expect the service to have been done well. Arrived for the car to find the glove box and cabin air filter missing. Had to wait while that was completed. Left the lot to drive home and found the van…
Great Service! Very personable and knowledgeable staff.
I brought my 2015 Nissan Versa in to get an estimate for repairs when my vehicle was making scraping noises on right turns and humming loudly / vibrating when driving (especially on the highway). When I called in ahead of time, they said it would be a level 1 test and inspection and should cost around $65 for the…
Every single one of their staff was absolutely amazing. They literally saved me and my daughter’s life on our road trip home, by finding what was making the car vibrate! (A wheel with only one lug nut holding it on) I cannot begin to thank them enough, and would very highly recommend them to anyone living anywhere close!
I recommend Christian Brothers Automotive because they are extremely knowledgeable and honest. If your car does not need a service, they will tell you! I really appreciate that. Their communication is fantastic. They are a good trustworthy company and I enjoy doing business with Christian Brothers Automotive.
Very prompt and a thorough diagnostic.
Better service than anything I've experienced with dealerships or 3rd party.
Christian Brothers is HIGHLY recommended! I called one evening to see if I could get an oil change the next day (last minute) and Colten squeezed me in THAT evening before closing time. Great staff and wonderful service! Thank you, Christian Brothers!
Must have had a change in management. Over double on parts! Over double on hours! Insisted on charging diagnostic when the issue i knew the issue! $145,00 AVOID AVOID AVOID Did it myself .1 hours from watching Youtube Knew it wasn't worth Over $800.00.. spent $50 in parts and didn't even have good tools. SCAMMERS
Everyone here is so helpful, nice, and accommodating. I recommend them to all my friends in fayetteville. They work quickly and efficiently and always have the customer in mind.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 105 | — |
| General repairs & maintenance | 105 | — |
| Wheel alignment | 61 | — |
| Brakes | 45 | — |
| Auto engine diagnostic | 43 | — |
| Vehicle Inspection | 36 | — |
| Auto maintenance | 33 | — |
| Engine repair | 30 | — |