Experts Reviews · Company report
Christian Brothers Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive is better than 82% of tire shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive is better than 72% of tire shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive is better than 94% of tire shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 96% of tire shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive is better than 90% of tire shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive for 8 kinds of job.

Christian Brothers Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 105 Google reviews tagged “Oil change” · showing 40

C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Everyone here was extremely professional, attentive, and great at what they do. Couldn’t say a single bad thing about this place and the people that work here!

Great priceOil change
Avery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark was great!!! Everyone always helpful!

Great priceTiresOil change
Heydi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a fantastic experience getting my vehicle serviced here, thanks to Mark. From start to finish, he was incredibly attentive, fast, and professional. He walked me through exactly what my car needed without any pressure. It is hands down the best customer service in town. I will definitely be back!

Great priceOil change
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mark was awesome and really helpful! 10 out of 10 recommend!

Oil change
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

always quality service! thank you mark!

Great priceOil change
Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience here today. I needed an oil change, tire rotation, and a couple of new air filters. The team was fast, professional, and went above and beyond to work with me on the final cost to make sure I could get everything done without breaking the bank. Really appreciate a shop that genuinely cares about its customers. I'll be back!

Great priceAir & cabin filter replacementTire rotationsOil change
Madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mark was very helpful with making sure my car was serviced well and being so friendly to myself and my son!

Air & cabin filter replacementOil change
Skyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I talked to Mark on the phone this morning and he was able to get my car seen in about 45 minutes. I thought he was very nice and made sure I understood the kind of maintenance my used car would need soon. Very pleasant experience

Reasonable priceAir & cabin filter replacementOil change
Jonathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great place to go if you want to contribute to your car lasting for years! High quality service comes at a higher price but completely worth the investment! Mark treated me very well and am super thankful for this experience, will be coming back next time I need a fix!

Reasonable priceTiresGeneral repairs & maintenanceSteering & suspension replacement
AdamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and friendly customer service from the team on Joyce street in Fayetteville! I would highly recommend there services for all your vehicle needs!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service and they have a shuttle to take you wherever you need to go while waiting on your car. Responsible pricing and quick service. Make an appointment as it will be quicker.

Reasonable priceTire rotationsOil change
AmberLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing customer service! Brent sat on hold for at least 30 minutes getting an approval from my fleet company but got the service started so I wouldn’t have to wait any longer than necessary. 10/10 recommend

Tire rotationsOil change
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called last minute for an oil change and Christian Brothers got me in and out super quick. Great service and nice people. I will be getting my oil changed here from now on.

Reasonable priceTire rotationsOil change
ScottLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brought my Atlas in for an oil change and transmission service and had a great experience.

TransmissionOil change
Ruby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I brought my 2010 BMW X5 (aka Bessie) in to get an oil change. Scheduling was very easy and the staff were so welcoming and friendly! Great pricing too. Honestly it was better priced than when I had to take Bessie to one of those quick “in and out” oil change places. And it was about the same about of time too.…

Great priceOil change
Aleah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very nice and helpful! Very thorough and helped me walk through everything!

Reasonable priceOil change
allisson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Second time coming, brought my Audi in for a oil change first time and was done quick and at a affordable price came onces again for my truck and was done even quicker love the environment here.

Great priceAuto maintenanceOil change
Caden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

“Came in for a quick oil change and they did great. Enjoyed a free Coke while I waited in the lobby.”

Great priceOil change
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I went in for diagnostic testing. They found the issue some expected, a couple not. CBA reached out to the warranty company. The warranty company initially didn’t want to pay their portion and kept postponing by requesting more documentation from myself and the shop. CBA never gave up and went to bat with the…

Great priceExhaustAuto exhaust system repairAuto engine diagnostic
Aurora7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★

I am new in town, so when I got an oil change at Valvoline and a worker there noticed my engine was leaking oil, I asked where I should take my car to get fixed. He recommend Christian Brothers Automotive, so I took my car there for an inspection. I found out my oil was leaking in multiple places. The communication…

Auto engine diagnosticAuto brake repairEngine repair
Getrekt24Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and they do well to get you in and out

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My daughter in law recommended CBA for an oil change which I was way overdue for (not my norm). From The moment I entered their facility, I was greeted with kindness and smiling, friendly faces. While the mechanics were doing a thorough diagnostic and changing my oil, I was offered snacks and drinks in the waiting…

Great priceOil changeService not listed
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hands down the best experience I've had! Extremely professional and helpful. They made sure I was taken care of and were extremely quick and efficient. They also had great communication!

Reasonable priceBrakesOil change
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

chrstian Brothers are the best. my check engine light came on and all the lights where flashing. I called the place I usually take it to and they couldn't see me untill a week later. (mind you it is the only car I have and I have no one to call for rides to work). I called christian Brothers and talked to September.…

Great priceTransmissionElectrical repairAir & cabin filter replacement
Justin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have had my vehicles serviced here for years always great service!

Reasonable priceOil change
Marlana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My sons car got checked and ready to drive for his upcoming first time driver Service was friendly and swift and appreciate the detailed info to maintenance needed to get his car safe to drive

General repairs & maintenanceOil change
Stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and excellent diagnostics. Fair prices and quick too. Top notch

Oil changeService not listed+ Punctuality+ Value
Remy4489Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; I'll be back here when my car needs future service!

Auto brake repairAuto brake replacementAuto maintenance+ Punctuality+ Quality+ Professionalism
German3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just an oil change done but they went the extra mile and fixed anther minor issue without charging

Oil change
Charmaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so personable and professional. They took great care of both our vehicles and went over any concerns that I had on maintenance items. They didn't try and sell unnecessary services. The waiting room was comfy and pleasant!

General repairs & maintenanceOil changeTire rotations
StaceyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very informative and efficient. I loved the link with pictures showing recommended services. Made all service recommendations transparent.

Air & cabin filter replacementOil changeVehicle Inspection
KeithLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Yulia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the service and the attitudes. Come see them. Enjoy the snacks while you wait. Oh, and they also have a shuttle service if you need a ride while your car is being serviced.

Oil change
Sondra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything About Christian Brothers Automotive Is Amazing ! I Love That They Are A Faith Based Organization Who Shows Gods Love ❤! They Were All Kind & Courteous From The Time I Walked In Till I Left ! The Atmosphere Is Very Inviting , They Asked If I Needed To Go Anywhere Or If I Would Be Staying Until My Car Was…

Auto maintenanceOil changeVehicle Inspection
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were honest, kind and went above and beyond to make my experience great!

Air & cabin filter replacementAuto maintenanceOil change
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with my oil change at Christian Brothers! Their customer service is top notch!

Oil change
Lane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was extreme courteous and helping. Examined aspects of my vehicle when they noticed a problem and notified even if it was outside my original appointment issue. Will definitely return in the future!

Oil change
Janis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone was so nice and helpful.

General repairs & maintenanceOil change
KarenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Have taken my Honda here for years. Always helpful and informative very responsive. Clean lobby and shuttle service

Oil change
a1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the service. They broke down everything my car needed, what was needed immediately, and what could be scheduled for a later time. Everyone was very friendly and professional.

Air & cabin filter replacementOil changeTire rotations

Show more oil change reviews (65 more) →

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 7%Not sure 4%

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