How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREChristian Brothers Automotive
Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for oil change
Clear ✕All 105 Google reviews tagged “Oil change” · showing 40
Everyone here was extremely professional, attentive, and great at what they do. Couldn’t say a single bad thing about this place and the people that work here!
Mark was great!!! Everyone always helpful!
I had a fantastic experience getting my vehicle serviced here, thanks to Mark. From start to finish, he was incredibly attentive, fast, and professional. He walked me through exactly what my car needed without any pressure. It is hands down the best customer service in town. I will definitely be back!
Mark was awesome and really helpful! 10 out of 10 recommend!
always quality service! thank you mark!
Excellent experience here today. I needed an oil change, tire rotation, and a couple of new air filters. The team was fast, professional, and went above and beyond to work with me on the final cost to make sure I could get everything done without breaking the bank. Really appreciate a shop that genuinely cares about its customers. I'll be back!
Mark was very helpful with making sure my car was serviced well and being so friendly to myself and my son!
I talked to Mark on the phone this morning and he was able to get my car seen in about 45 minutes. I thought he was very nice and made sure I understood the kind of maintenance my used car would need soon. Very pleasant experience
Great place to go if you want to contribute to your car lasting for years! High quality service comes at a higher price but completely worth the investment! Mark treated me very well and am super thankful for this experience, will be coming back next time I need a fix!
Great service and friendly customer service from the team on Joyce street in Fayetteville! I would highly recommend there services for all your vehicle needs!
Awesome service and they have a shuttle to take you wherever you need to go while waiting on your car. Responsible pricing and quick service. Make an appointment as it will be quicker.
Amazing customer service! Brent sat on hold for at least 30 minutes getting an approval from my fleet company but got the service started so I wouldn’t have to wait any longer than necessary. 10/10 recommend
I called last minute for an oil change and Christian Brothers got me in and out super quick. Great service and nice people. I will be getting my oil changed here from now on.
Brought my Atlas in for an oil change and transmission service and had a great experience.
I brought my 2010 BMW X5 (aka Bessie) in to get an oil change. Scheduling was very easy and the staff were so welcoming and friendly! Great pricing too. Honestly it was better priced than when I had to take Bessie to one of those quick “in and out” oil change places. And it was about the same about of time too.…
Very nice and helpful! Very thorough and helped me walk through everything!
Second time coming, brought my Audi in for a oil change first time and was done quick and at a affordable price came onces again for my truck and was done even quicker love the environment here.
“Came in for a quick oil change and they did great. Enjoyed a free Coke while I waited in the lobby.”
I went in for diagnostic testing. They found the issue some expected, a couple not. CBA reached out to the warranty company. The warranty company initially didn’t want to pay their portion and kept postponing by requesting more documentation from myself and the shop. CBA never gave up and went to bat with the…
I am new in town, so when I got an oil change at Valvoline and a worker there noticed my engine was leaking oil, I asked where I should take my car to get fixed. He recommend Christian Brothers Automotive, so I took my car there for an inspection. I found out my oil was leaking in multiple places. The communication…
Great service and they do well to get you in and out
My daughter in law recommended CBA for an oil change which I was way overdue for (not my norm). From The moment I entered their facility, I was greeted with kindness and smiling, friendly faces. While the mechanics were doing a thorough diagnostic and changing my oil, I was offered snacks and drinks in the waiting…
Hands down the best experience I've had! Extremely professional and helpful. They made sure I was taken care of and were extremely quick and efficient. They also had great communication!
chrstian Brothers are the best. my check engine light came on and all the lights where flashing. I called the place I usually take it to and they couldn't see me untill a week later. (mind you it is the only car I have and I have no one to call for rides to work). I called christian Brothers and talked to September.…
Have had my vehicles serviced here for years always great service!
My sons car got checked and ready to drive for his upcoming first time driver Service was friendly and swift and appreciate the detailed info to maintenance needed to get his car safe to drive
Great service and excellent diagnostics. Fair prices and quick too. Top notch
They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; I'll be back here when my car needs future service!
Just an oil change done but they went the extra mile and fixed anther minor issue without charging
They are so personable and professional. They took great care of both our vehicles and went over any concerns that I had on maintenance items. They didn't try and sell unnecessary services. The waiting room was comfy and pleasant!
Very informative and efficient. I loved the link with pictures showing recommended services. Made all service recommendations transparent.
First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.
Very pleased with the service and the attitudes. Come see them. Enjoy the snacks while you wait. Oh, and they also have a shuttle service if you need a ride while your car is being serviced.
Everything About Christian Brothers Automotive Is Amazing ! I Love That They Are A Faith Based Organization Who Shows Gods Love ❤! They Were All Kind & Courteous From The Time I Walked In Till I Left ! The Atmosphere Is Very Inviting , They Asked If I Needed To Go Anywhere Or If I Would Be Staying Until My Car Was…
They were honest, kind and went above and beyond to make my experience great!
Very happy with my oil change at Christian Brothers! Their customer service is top notch!
Staff was extreme courteous and helping. Examined aspects of my vehicle when they noticed a problem and notified even if it was outside my original appointment issue. Will definitely return in the future!
Everyone was so nice and helpful.
Have taken my Honda here for years. Always helpful and informative very responsive. Clean lobby and shuttle service
I was very pleased with the service. They broke down everything my car needed, what was needed immediately, and what could be scheduled for a later time. Everyone was very friendly and professional.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 105 | — |
| General repairs & maintenance | 105 | — |
| Wheel alignment | 61 | — |
| Brakes | 45 | — |
| Auto engine diagnostic | 43 | — |
| Vehicle Inspection | 36 | — |
| Auto maintenance | 33 | — |
| Engine repair | 30 | — |