Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Christian Brothers Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive

Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive is better than 82% of tire shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive is better than 72% of tire shops.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive is better than 94% of tire shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 96% of tire shops.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive is better than 90% of tire shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive for 8 kinds of job.

Christian Brothers Automotive for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Tire rotations”

Haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience here today. I needed an oil change, tire rotation, and a couple of new air filters. The team was fast, professional, and went above and beyond to work with me on the final cost to make sure I could get everything done without breaking the bank. Really appreciate a shop that genuinely cares about its customers. I'll be back!

Great priceAir & cabin filter replacementTire rotationsOil change
AdamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and friendly customer service from the team on Joyce street in Fayetteville! I would highly recommend there services for all your vehicle needs!

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service and they have a shuttle to take you wherever you need to go while waiting on your car. Responsible pricing and quick service. Make an appointment as it will be quicker.

Reasonable priceTire rotationsOil change
AmberLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing customer service! Brent sat on hold for at least 30 minutes getting an approval from my fleet company but got the service started so I wouldn’t have to wait any longer than necessary. 10/10 recommend

Tire rotationsOil change
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called last minute for an oil change and Christian Brothers got me in and out super quick. Great service and nice people. I will be getting my oil changed here from now on.

Reasonable priceTire rotationsOil change
Getrekt24Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and they do well to get you in and out

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time using Christian Brothers Automotive and I couldn’t be happier with the quality of service. They were kind, professional, and took the time to answer all my questions along with emailing me a full report of the services I received. Outstanding!

Tire rotationsVehicle Inspection
Charmaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so personable and professional. They took great care of both our vehicles and went over any concerns that I had on maintenance items. They didn't try and sell unnecessary services. The waiting room was comfy and pleasant!

General repairs & maintenanceOil changeTire rotations
KeithLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
KellyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Were very friendly, got an appointment right away. Pick up and drop off service. Great discounts. Would recommend!

BatteryTire rotations
steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! Got several items fixed and their communication and pricing was amazing.

BrakesTire rotations
a1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very pleased with the service. They broke down everything my car needed, what was needed immediately, and what could be scheduled for a later time. Everyone was very friendly and professional.

Air & cabin filter replacementOil changeTire rotations
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and friendly staff!

Tire rotationsVehicle Inspection
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very informative and helpful with the services requested and recommendations for upcoming services needed.

Auto battery maintenanceOil changeTire rotations
Kendria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oil changeTire rotations
Mars3 years ago★★★★★

Rating only, no written review.

Tire rotationsTiresTransmission
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tire rotations
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeTire rotations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 49%Overpriced 7%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change105—
General repairs & maintenance105—
Wheel alignment61—
Brakes45—
Auto engine diagnostic43—
Vehicle Inspection36—
Auto maintenance33—
Engine repair30—

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