How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREChristian Brothers Automotive
Fayetteville, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 128 tire shops · 4.8★ from 1,350 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive for 8 kinds of job.
Christian Brothers Automotive for wheel alignment
Clear ✕All 61 Google reviews tagged “Wheel alignment”
Update: The owner reached out and was super professional and courteous. Explained everything in detail and offered to at least refund the inspection fee. Updated from 2-4 Paid $220 for a prepurchase inspection. They only noted that the vehicle needed a front wheel bearing and an alignment. After paying $600 to get…
Had my daughter’s car looked over before sending her away to college. As always staff is great and service is amazing.
Took from 11am till about 4pm just for a front end alignment. Expensive. Guy called and said I needed a extra $400 work of stuff, I said I can't afford it right now and he was rude. My son had to call to get my car out.
They were helpful, friendly, expedient; they gave me a Veterans (military) discount; they also had comfortable couches with usb chargers while I waited for my vehicle to be finished; I'll be back here when my car needs future service!
Christian auto has been my go-to mechanic for many years because of their great customer service, fair pricing, and quality work. Mike and his team always do a great job!
First time, and I was very pleased with hospitality and service. Now they have me as a consistent customer. Their service report is objective and very well reported with pictures, statements and links to deeper explanation online. At this time I highly recommend CB for you auto repairs with clear outcomes.
Super polite employees. I appreciated the drinks and snacks.
Quick service and very friendly. No pressure on getting a ton done either.
Awesome time, got everything done fast and affordable.
Excellent service! Will use again.
Appointment went by quickly in a nice lobby with free WiFi
Great service. Highly recommended.
Service was excellent and detailed notes on all steps in the process
Great prices and service! Staff is very helpful and respectful. Only place I will bring my car from now on!
They were very friendly, informative about what they were doing. They were happy. So, I know they enjoy their job. If you're not happy, you won't give it your all. I'll be back
My wife likes to hit curbs for sport, they were really nice and knowledgeable and you can't beat their guarantees. Fair prices too, definitely will be back for our car needs.
Heather and Rodrigo took great care of me and kept me updated during the entire process. These guys always go the extra mile.
Awesome place and awesome servive
I came in and they got everything fixed within a timely manner given the circumstances of the weather.
I was away from home on a long road trip, and felt lucky to land in the capable and friendly automotive care of Christian Brothers.
Best and quickest service I’ve ever gotten! Jackson was super helpful and explained everything perfectly. Will be going back in the future!
I originally gave this company a 5 star review! They are very kind, and I thought they did a good job. I went in because I hit a pothole that threw my car out of alignment and damaged my wheel. They charged me $360 for the wheel replacement + labor fees and $109 for an alignment. Everything was fine, until I…
Fast and everyone is so nice!
They are awesome!! Very welcoming and friendly. Very professional! Would definitely recommend!!
Christian Brothers provided excellent service. Professional, friendly and very efficient. Definitely will go back!
Very nice staff, professional, and courteous. Got us in and out before the original dues time.
Amazing service! The atmosphere was warm and inviting and the service was conducted in a timely manner. The courtesy inspection was also helpful and the technician throughly explained the results. Will visit again and recommend to others!
Great customer service. Chris was polite and informative. Mike and Chris provided detailed information prior to working on the vehicle and provided convenient transportation. I highly recommend them.
As a freshman at the U of A, I was a little nervous about having to bring my car in because I always relied on my parents to help me with it back home. However, the staff was so kind and they thoroughly explained everything to me! They definitely put my nerves to ease and I look forward to using them in the future.
We took our vehicle in for an alignment after getting new tires put on. After checking our vehicle over, Christian Brothers staff determined an alignment was not needed. We were not charged for anything. They very easily could have performed an unnecessary service and charged us anyway. This is a trustworthy…
Always courteous and professional service. I trust their work and their word!
Professional, friendly and did great work for a reasonable price. I love being able to grab free coffee then using the shuttle to get where I need.
Very professional people that work there
My family was taking a family camping trip in the Arkansas area when i must have driven over something causing steering issues. Obviously I was extremely concerned with my entire family in the car and also not knowing the area mechanic shops I was nervous about our trip being ruined. I was completely relieved to…
Great service
I recommend Christian Brothers Automotive because they are extremely knowledgeable and honest. If your car does not need a service, they will tell you! I really appreciate that. Their communication is fantastic. They are a good trustworthy company and I enjoy doing business with Christian Brothers Automotive.
Christian Brothers is HIGHLY recommended! I called one evening to see if I could get an oil change the next day (last minute) and Colten squeezed me in THAT evening before closing time. Great staff and wonderful service! Thank you, Christian Brothers!
Nicest automotive repair facility I’ve ever dealt with. The Chick-Fil-A of car repair! Shuttle service is the greatest.
My wife and I highly recommend Christian Brothers Automotive. We are very impressed with their professionalism, friendliness and overall customer oriented way of doing business. They are great people running a great business. We will be back.
The owner was professional and polite. Lent his ear when I was describing my issues and also acknowledged that I was at least familiar with cars and their potential issues. He also called about a couple of things such as my oil and check engine light to see if I also wanted them to tackle those problems so I was…
I had an excellent experience at Christian Brothers Automotive. I had gone to them for an alignment after purchasing new tires for my car a few months back. I found them to be very professional, respectful, and efficient. They aligned my tires properly but not long after I noticed my car pulling to the right when I…
CBA made every step of the way effortless and painless with through and through transparency and professionalism. They're quality of service, both on the cars, and to the customer is unmatched to any other business I've been to, automotive or not. The owner of the shop even went out of his way to pick me up and…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 105 | — |
| General repairs & maintenance | 105 | — |
| Wheel alignment | 61 | — |
| Brakes | 45 | — |
| Auto engine diagnostic | 43 | — |
| Vehicle Inspection | 36 | — |
| Auto maintenance | 33 | — |
| Engine repair | 30 | — |
