Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Christian Brothers Automotive Fishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%8+1.9Value 14%80+11.3Replies to reviews 7%88+6.2Craft & service penalty86−1.4Momentum penalty0−10Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Christian Brothers Automotive Fishers

Fishers, IN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 550 Google reviews

📞 Call (317) 660-2074Request a call backWebsite ↗

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Fishers is better than 55% of auto body shops.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 8% of auto body shops.F
8
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Fishers is better than 86% of auto body shops.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 80% of auto body shops.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Fishers is better than 0% of auto body shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 88% of auto body shops.A
88

Reviews for your job

Customers hired Christian Brothers Automotive Fishers for 8 kinds of job.

Christian Brothers Automotive Fishers for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 12 Google reviews tagged “Air conditioning”

Gavin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Ford Fusion didn’t have AC or Heat. They were all very kind, and willing to pay for my ride home; however, I was told my AC/Heat blower was melted and could not work and needed to be replaced. They quoted me $1600 to fix it. I called some other people and then used Chatgpt and fixed it myself for free (two wires…

OverpricedA/C installation & repairAir conditioning
Aubrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time customer and was VERY impressed by the excellent customer service!!!

Reasonable priceAir conditioning
Nikki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PLEASE TAKE TIME TO READ THIS REVIEW!! I love EVERYTHING about Christian Brothers Fishers! The entire staff is AMAZING! I have been bringing my cars here for 7 years and I would NOT take my car anywhere else! Cody, Sean, Michael and all the staff are so very helpful, friendly and outgoing. They have never tried to…

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
BENBorn2LuvMusicLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everything went great, which is the way I like it to go.

Air conditioningSteering & suspension repairTransmission repair
SamuelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technicians resolved the problem with my vehicle quickly and accurately. They were able to solve a problem that had been lingering with the car for some time now as well.Staff is always friendly, knowledgeable and helpful for all matter with my vehicle or my wife's. We always go to them first with any questions or concerns! Thank you CBA!

A/C installation & repairAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Ranan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

No one enjoys going to a mechanic; Christian Brothers Service advisors and technicians make an auto service a much better experience. You are greeted with kindness, understanding, and they truly listen your issues/concern. Christian Brothers then provide an accurate service approach once vehicle is diagnosed.…

Air conditioning+ Punctuality+ Quality+ Professionalism
Alan3 years ago★★★★★

Rating only, no written review.

Air conditioningOil change
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningSteering & suspension repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryAir conditioningSteering & suspension repair
Heidi5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
AlexandraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 29%Overpriced 35%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance76—
Oil change62—
Auto engine diagnostic37—
Wheel alignment27—
Steering & suspension repair24—
Transmission19—
Brakes18—
Engine repair17—

Compare with

Diamond collision repairExperts Score 98Fishers · 4.98★Limitless Customs logoLimitless CustomsExperts Score 98Fishers · 5.00★Caliber Collision logoCaliber CollisionExperts Score 95Fishers · 4.94★