Christian Brothers Automotive Fishers

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• Would recommend▼

Terrible place. Their name “Christian brothers “ should be changed to “ shady brothers “ they were aware of the issues my vehicle experienced and I also told them I got codes read from auto zone, any mechanic shop does their own diagnosis regardless of what someone says. They asked if I wanted to do a diagnosis I said no but I thought their technicians would tell me if there were any issues along the way of repairing the car. This repair was covered under my vehicle warranty. The thermostat was replaced along with a water hose that was leaking coolant. I get the car back it’s still doing the exact same thing I brought it in for. Their technician then started pointing out other stuff he seen why tell me after the repair when you should’ve noticed these things while fixing the car to begin with? I am going to get a lawyer involved they took the money and didn’t fix it properly it couldn’t have possibly went through an quality inspection either because the temp light popped up immediately and coolant loss was present as well. They didn’t offer my any reasonable resolve other than to bring it back in and pay more money and they took zero ownership. Steven & the service manager are extremely rude as well. Stay away from this place if you’re black and a woman at that ! Complete crooks. I tried giving them a second chance huge mistake! Will be going to the westfield location going forward. Edit: Not to mention these weirdos collaborated with the good Samaritan network and declined to do the free oil changed I signed up for through their program they offer every year. This place isn't so "Christian" I'm a single mom and needed this oil change to keep the family vehicle in good condition. I have never in my life had to deal with such nasty disgraceful people, they won't ever have to worry about touching any of my vehicles at this location !

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I have had exceptional experiences here for several years. From routine maintenance (which will cost slightly more than a comparable 'quick service' shop, and be much better in quality) up to timing belts, wheel bearings, and axel work. They are 100% honest and transparent, apologize and make up for any misdiagnoses (which has only happened once ever), and truly do lead with integrity and kindness as well as standing behind their repairs. I've moved farther away, but still drive here when I need honest assessment and work done.

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• A/C installation & repair
• Air conditioning

Ford Fusion didn’t have AC or Heat. They were all very kind, and willing to pay for my ride home; however, I was told my AC/Heat blower was melted and could not work and needed to be replaced. They quoted me $1600 to fix it. I called some other people and then used Chatgpt and fixed it myself for free (two wires were just touching that needed to be separated)! For people who pride themselves on “honestly and transparency” I feel that this was them trying to take advantage of someone who wasn’t familiar with cars. On top of that I paid $180 for them to do this inspection and tell me something that wasn’t true.

• Price assessment: Overpriced
• Services: A/C installation & repair, Air conditioning

• Speed & response▲

This week I brought in an Acura that I had just purchased that was making some noise. Christian Brothers evaluated the car and told me that $4500 worth of issues needed to be fixed immediately for the car to be safe to drive. Instead of having it fixed, I brought it into the Acura dealership to have them evaluate it. Christian Brothers assessment was completely off, and the solution was much less expensive than what they shared with us.

• Price assessment: Overpriced
• Services: Service not listed

• Air conditioning

First time customer and was VERY impressed by the excellent customer service!!!

• Price assessment: Reasonable price
• Services: Air conditioning

• Quality & results▲

The best technicians in Fishers top notch

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• Honesty & trust▼
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No no no. Do not go here. The office staff is endlessly friendly and professional but the owner is unscrupulous and not a man of his word. We had a simple repair done on our van. My husband was out of town and it suddenly died. He had someone where he was look at it and the engine had damage from Christian Bro's repair. CB had it towed back for us and after looking at it agreed the engine had irreparable damage from a mistake they had made. They wanted to total our van and only offered us 2k for it. We said we wanted it repaired as we did not want to have to pay the difference for a replacement van. At first they fought, then said they would replace the engine. When we got the van back, it turns out the owner lied and only replaced a couple of parts on the damaged engine. For almost a year following we had it in and out of their shop because of ongoing problems and each time begged them just to do the right thing. I felt badly for the people with whom we spoke on the phone because we could tell they were embarrassed our situation was being handled in this way. Ultimately they never truly made it right and we had to get rid of the van as it was no longer usable for us. Very disappointing for a locally owned business to do something like this. Up until then we had taken all of our vehicles there (despite a mistake they had previously made on another one of our vehicles) Haven't been back since.

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We were driving through our way from Oklahoma to Pennsylvania and ran over some road debris which broke the splash guard under the engine. They were so kind and reinstalled it for us and helped get us back on our way. I stopped here because I knew that Christian Brothers is a company that does great work. This shop took such good care of us and I really do appreciate it.

• Price assessment: Great price

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• Auto engine diagnostic

First time here. Originally tried to get an ECM update from 2 local Chevrolet dealers. Told us next week, and would have to check it out first. Called Christian and was squeezed in same day. They performed the update As WE requested, and we had the car back running strong within 3.5 hours! Thanks for the great, honest service. You gained a long term Customer today!

• Services: Auto engine diagnostic

• Would recommend▲

I can’t say enough positive things about this shop and ALL who work there! I definitely recommend them for all of your vehicles needs! Thank you once again, CBA!

• Price assessment: Reasonable price