Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Christian Brothers Automotive Fishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%8+1.9Value 14%80+11.3Replies to reviews 7%88+6.2Craft & service penalty86−1.4Momentum penalty0−10Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Christian Brothers Automotive Fishers

Fishers, IN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 550 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Fishers is better than 55% of auto body shops.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 8% of auto body shops.F
8
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Fishers is better than 86% of auto body shops.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 80% of auto body shops.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Fishers is better than 0% of auto body shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 88% of auto body shops.A
88

Reviews for your job

Customers hired Christian Brothers Automotive Fishers for 8 kinds of job.

Christian Brothers Automotive Fishers for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Auto maintenance”

Nikki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

PLEASE TAKE TIME TO READ THIS REVIEW!! I love EVERYTHING about Christian Brothers Fishers! The entire staff is AMAZING! I have been bringing my cars here for 7 years and I would NOT take my car anywhere else! Cody, Sean, Michael and all the staff are so very helpful, friendly and outgoing. They have never tried to…

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have never experienced such honest technicians in my life. I brought my car in and had it inspected to see what was wrong with it. When they found out it was thousands of dollars of repairs they were honest with me and advised me to get a new car. When I said I’d be willing to invest in some of the repairs today…

Great priceTransmissionGeneral repairs & maintenanceTire rotations
ManpreetLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good people, clean work.

Reasonable priceGeneral repairs & maintenanceAuto maintenanceOil change
Carl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Break service

Auto maintenance
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service. Friendly and courteous employees. Exceptional craftsmanship and fair prices.

Auto maintenanceOil changeTire rotations+ Punctuality+ Quality+ Professionalism
NicoleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great and honest company! They make it convenient to see what's wrong with your vehicle and you're able to accept it deny what you want done, all by a text they send you. It's so convenient! I'm definitely a lifetime customer

Air & cabin filter replacementAuto maintenanceOil change
Madawna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian Brothers is not only a highly professional automotive service business, IT IS A TEAM of knowledgeable, cheerful experts who show great care and respect for their customers. The uplifting lobby atmosphere and comfortable leather couches will make you feel like family, as they give EXCELLENT attention to…

Auto battery maintenanceAuto battery replacementAuto maintenance
Gloria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best place we’ve ever been to for our automotive repairs. Their customer service goes above and beyond any we’ve ever witnessed. Highly recommend them for any of your automotive needs. You won’t be disappointed.

Auto maintenance
JerryLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceCarburetor cleaning
Nathan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnosticElectrical repair
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceBrakesEngine repair
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenance
ToolmanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 29%Overpriced 35%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance76—
Oil change62—
Auto engine diagnostic37—
Wheel alignment27—
Steering & suspension repair24—
Transmission19—
Brakes18—
Engine repair17—

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