Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Christian Brothers Automotive Fishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%8+1.9Value 14%80+11.3Replies to reviews 7%88+6.2Craft & service penalty86−1.4Momentum penalty0−10Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Christian Brothers Automotive Fishers

Fishers, IN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 550 Google reviews

📞 Call (317) 660-2074Request a call backWebsite ↗

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Fishers is better than 55% of auto body shops.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 8% of auto body shops.F
8
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Fishers is better than 86% of auto body shops.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 80% of auto body shops.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Fishers is better than 0% of auto body shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 88% of auto body shops.A
88

Reviews for your job

Customers hired Christian Brothers Automotive Fishers for 8 kinds of job.

Christian Brothers Automotive Fishers for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 14

All 17 Google reviews tagged “Engine repair”

jessicaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic all around! Easy to get in to have our daughters car assessed before she goes off to college, awesome communication from advisors, efficient/skilled mechanic who completed the job in a day and overall worth every penny for the amazing experience! Will be back if we need more work and will tell others about this gem!

BrakesEngine repairGeneral repairs & maintenance
ChrisLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I diagnosed the issue with my vehicle prior to taking it to Christian Brothers. This is the second time this has happened so I thought I would share for the awareness of other consumers. Two different vehicles two different times. I gave them a second chance and they failed again. Diagnoses charge does not apply…

Engine repair
KervinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everything about CBA was phenomenal from their customer service experience I received from Cody King down to technician Jason Ryman. My car runs smoothly now in comparison to the other auto shop I went too and it was inexpensive as well. On top of that the great work I received it comes with a warranty ! I’m…

Engine repair
SamuelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technicians resolved the problem with my vehicle quickly and accurately. They were able to solve a problem that had been lingering with the car for some time now as well.Staff is always friendly, knowledgeable and helpful for all matter with my vehicle or my wife's. We always go to them first with any questions or concerns! Thank you CBA!

A/C installation & repairAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Mallah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I don’t know why whenever people write reviews they get very animated almost to the point of being disingenuous Lol. These are my ACTUAL feelings and my real experience with Christian Brothers Auto: Their entire team at was very very helpful and accommodating. They made an irritating car situation enjoyable. They…

Engine repair+ Punctuality+ Quality+ Professionalism
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been taking my cars to CBA for 4+ years. Their service is superb. A+ on professionalism, hospitality, communication and price.

Engine repair+ Punctuality+ Quality+ Professionalism
Borahm8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Engine repair
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Engine repair
Nathan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnosticElectrical repair
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceBrakesEngine repair
mypacers1710 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism
Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Quality+ Professionalism
NoraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesEngine repairOil change+ Punctuality+ Quality+ Professionalism
Nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairElectricalAuto engine diagnostic+ Quality
Damien4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairSteering & suspension repair+ Professionalism
Dion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 29%Overpriced 35%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance76—
Oil change62—
Auto engine diagnostic37—
Wheel alignment27—
Steering & suspension repair24—
Transmission19—
Brakes18—
Engine repair17—

Compare with

Diamond collision repairExperts Score 98Fishers · 4.98★Limitless Customs logoLimitless CustomsExperts Score 98Fishers · 5.00★Caliber Collision logoCaliber CollisionExperts Score 95Fishers · 4.94★