Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Christian Brothers Automotive Fishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%55+30Reliability 24%8+1.9Value 14%80+11.3Replies to reviews 7%88+6.2Craft & service penalty86−1.4Momentum penalty0−10Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Christian Brothers Automotive Fishers

Fishers, IN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #123Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.7★ from 550 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Fishers is better than 55% of auto body shops.C
55
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 8% of auto body shops.F
8
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Fishers is better than 86% of auto body shops.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 80% of auto body shops.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Fishers is better than 0% of auto body shops.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Fishers is better than 88% of auto body shops.A
88

Reviews for your job

Customers hired Christian Brothers Automotive Fishers for 8 kinds of job.

Christian Brothers Automotive Fishers for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 59

All 24 Google reviews tagged “Steering & suspension repair”

BENBorn2LuvMusicLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everything went great, which is the way I like it to go.

Air conditioningSteering & suspension repairTransmission repair
jessicaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic all around! Easy to get in to have our daughters car assessed before she goes off to college, awesome communication from advisors, efficient/skilled mechanic who completed the job in a day and overall worth every penny for the amazing experience! Will be back if we need more work and will tell others about this gem!

BrakesEngine repairGeneral repairs & maintenance
Trent11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I couldn’t be more happy about the service and care I received from Christian brothers automotive. Got my 2015 Ford riding like new $. Thank you so much to Jeremy and the rest of the staff! As of 7/18/2023 had to have Christian brothers repair front end damage. Not only did they repair what I needed but also went…

BrakesGeneral repairs & maintenanceSteering & suspension repair
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have never been to an automotive repair place That was more efficient, professional, communicated so well, or took care of my very difficult problem more quickly and cost-effective way. I would never use any other automotive repair shop other than Christian Brothers.

Steering & suspension repair
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best customer service of any automotive repair shop around. They listen well and explain things very thoroughly.

Steering & suspension repair
NateLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the unfortunate event of having my Infiniti suv break down in the Fishers area. I called a few auto places and Christian Brothers were by far the most polite, respectful and informative out of any shop I’ve needed work at. Brian was very communicative with me from the start after having my vehicle towed and…

Auto engine diagnosticSteering & suspension replacementSteering & suspension repair
BenjaminLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Amazing customer service!

General repairs & maintenanceSteering & suspension repair
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I will never go anywhere else again. This was my second time using them to service my vehicle. They’re always so professional and helpful. Trust me when I say go there you won’t regret it.

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
JenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Emmanuel, Cody, and Jeremy were excellent and super nice. They got my car in right away, fixed it, and quickly back to me. They picked me and helped me with everything I needed. I will be back guys! Thank you so much!

General repairs & maintenanceSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
JerryLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceCarburetor cleaning
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningSteering & suspension repair
Calvin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Steering & suspension repairService not listed
JLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Zhenzhong8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryAir conditioningSteering & suspension repair
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
VivienLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change
nicoleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignment+ Quality+ Professionalism
Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Justin5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Professionalism
jeff6 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repairTransmission+ Punctuality+ Quality+ Professionalism
Damien4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairSteering & suspension repair+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 29%Overpriced 35%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance76—
Oil change62—
Auto engine diagnostic37—
Wheel alignment27—
Steering & suspension repair24—
Transmission19—
Brakes18—
Engine repair17—

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