Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 283
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Air & cabin filter replacement” · showing 20

Fran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience at Christian Brothers Automotive! I came in for a pre-purchase inspection and they were fast, friendly, and incredibly thorough. They checked everything, sent photos, and clearly explained what was urgent vs. what could wait. They found a couple of minor issues and were able to make the repairs…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Ofelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff at CHRISTIAN BROTHERS are equally amazing. They’re kind, professional, patient, and honest. The videos support the fact that they do only required repairs. Anyone can feel confident that there will never be unnecessary repair charges added on. I am an elderly lady and was proud to say that I used…

Reasonable priceAir & cabin filter replacementService not listed
Nedra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oil change and trip inspection

Reasonable priceAir & cabin filter replacementOil change
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was very happy with the way that the shop got ne in same day. Everyone was pleasant and very knowledgeable. They explained what they did and have options on repairs I can do in the future.

Great priceAir & cabin filter replacement
Mohammad14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent and profession staff.Very honest people. Caring & cordial.Aaron is a true professional.He has always taken care of our vehicles. Thank you.🙏

Great priceAuto maintenance+ Punctuality+ Quality
RickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The professionalism, dedication and quality of work is absolutely evident in this company. Have used them for years and have NEVER been disappointed. During my most recent visit, while my vehicle was being serviced, I learned that I had a change in my schedule during the day and needed to expedite completing the…

Air & cabin filter replacementOil change+ Punctuality+ Professionalism+ Value
Lior4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I just moved to San Antonio and took two of my vehicles here for service. Everyone has been very kind, flexible, and accommodating and have worked around my difficult work schedule to get stuff done for our vehicles. The team is extremely professional and the facility is clean and comfortable to wait in. But most…

Air & cabin filter replacementAuto maintenanceBrakes
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m always treated like a queen. Lots of time on the red carpet! It is necessary to have an appointment…so you have to be prepared to plan ahead-but once you’re scheduled you are well cared for.

Air & cabin filter replacementAuto brake repairBrake service & repair+ Punctuality+ Quality+ Professionalism
Veronica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and easy to understand vehicle problems and solutions. HIGHLY recommend

Air & cabin filter replacementAir conditioningAuto engine diagnostic
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service and great guys.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Niurka5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eric was very helpful in checking my vehicle in. He also dropped us off at home as well as picked us up when the vehicle was ready. On a side note, he was kind enough to park close to the front door as I was having issues walking that day. A true gentleman!

Air & cabin filter replacementOil changeVehicle Inspection
Abhinav8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always courteous in their behavior and honest with their assessment and charges. I would never take my car anywhere else.

Air & cabin filter replacementAuto maintenanceBrakes
Kaehla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service was out of this world!! They got my car serviced quickly and the people who work at this location do a phenomenal job at representing the company and the company’s values. Will definitely go back to this location for future services

Air & cabin filter replacementAuto maintenanceOil change
HannahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve gone to this location in the past with my older vehicles, and every time had a great experience. They never try to upsell me on something that I don’t need, and are very trustworthy. I recently took in my 2019 Sentra on Friday because I was having noise at start up, and within 2 1/2 hours of dropping off the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was completed timely and I will continue to use Christian Brothers, driving past other shops.

Air & cabin filter replacementAuto maintenanceOil change
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I took my car in to have it checked in preparation for an upcoming road trip. They checked the brakes, belts, hoses and tires. They didn’t charge anything for this service! All was good. I am very impressed with them and highly recommend them to anyone in need of service.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Professionalism+ Value
ChristianLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

From start to finish I was informed about the status of my repairs. The staff took my car in the night before my scheduled appointment and the repairs were completed on time. From Rolf to his staff, I couldn’t be more satisfied with their attention to detail and professionalism. I would highly recommend anyone…

Air & cabin filter replacementAir conditioningAuto engine diagnostic
Everett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

I for the most part only drive a company owned vehicle, as such I'm never paying for the maintenance on my vehicles, so I can't speak to "value" in terms of price. What I can say, I'm never minimalized despite bringing my vehicle in at the last minute, which happens as an on call tech, they almost always complete…

A/C installation & repairAir & cabin filter replacementBrake service & repair+ Punctuality+ Quality+ Professionalism
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacement
Ann3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesTire rotations

Show more air & cabin filter replacement reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

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