Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for air conditioning

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Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 270

All 28 Google reviews tagged “Air conditioning” · showing 20

Kimberlee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys were wonderful! They were very helpful and answered all questions. Very friendly and professional. They even offer you a shuttle back to wherever you need to go after you drop your car off and then will come pick you up to take you back to their shop so you can get your car!

Air conditioning
StanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Aaron is an awesome service representative. He keeps you informed as your repair is progressing. I highly recommend CBA. it's very hard to find an honest shop. CBA is one of the good ones.

Great priceTransmissionSteering & suspension repairTransmission repair
ERIC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Herman and Eric are very experienced and honest .

Air conditioning+ Punctuality+ Professionalism
KristinaLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

“I’ve been coming here for years, great honest people and great service! Can’t say enough good things about Herman and Eric they’re rock stars in their field!” I wrote that review a couple of years ago and it’s still the same. These guys are awesome. Honest, professional and very friendly.

Auto emissions testingAir conditioningExhaust
Veronica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and easy to understand vehicle problems and solutions. HIGHLY recommend

Air & cabin filter replacementAir conditioningAuto engine diagnostic
Bev4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff was very knowledgeable and friendly, and my vehicle was ready the same day I brought it in.

Auto A/C rechargeAir conditioningVehicle Inspection
Shelley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Hill Country Village Christian Brothers Automotive for lots of services over the last 5 years. They have done transmission services, oil changes, a/c repairs and many other services. When I have shopped around for price I find them only slightly more expensive over other shops, however I have had enough…

Air conditioningOil changeAuto engine tuning
Saranya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My air conditioning was broken and Eric did a great job at looking into it and fixing it. It had 2 issues and although all were not fixed in one trip, service was great. Thank you Christian Brothers!

Air conditioning
HannahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve gone to this location in the past with my older vehicles, and every time had a great experience. They never try to upsell me on something that I don’t need, and are very trustworthy. I recently took in my 2019 Sentra on Friday because I was having noise at start up, and within 2 1/2 hours of dropping off the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Cameron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been taking my truck to the dealership and I would have to wait for hours. At christian Brothers they are done fast and very reasonable pricing. I trust them with my truck.

Air conditioningAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
RafaelLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been to this shop on 2 occasions. I had work done on my Honda Civic Hybrid and my Ford Ranger. I have been very happy with their work and professionalism. I'm also happy that they back up their work with a warranty.

Auto maintenanceAir conditioning
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just finished the most recent service on our car. We have used Christian Brothers for so many years I can't remember the initial service. All of our cars are serviced here- new ones, older ones, foreign and domestic! The services we have received have always been performed quickly, professionally and done right the…

Brake service & repairAir conditioningWheel alignment
GeorgeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptionally quick response when I really needed it. Repaired water leak and revived my dead AC system. AC works better now than it ever did before. Will definitely be a return customer!

Auto water leak repairAir conditioningAuto engine diagnostic
ChristianLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

From start to finish I was informed about the status of my repairs. The staff took my car in the night before my scheduled appointment and the repairs were completed on time. From Rolf to his staff, I couldn’t be more satisfied with their attention to detail and professionalism. I would highly recommend anyone…

Air & cabin filter replacementAir conditioningAuto engine diagnostic
Lana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’ve used Christian Brothers auto for many car repairs. They do a good job and can usually have your car back the same day.

Air conditioningEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They identified the root cause of my cars AC problem, explained everything clearly to me and got me on my way within a couple of days. I appreciate that they gave me a through inspection and a list of items to be aware of on my aging car (so they don’t show up as a surprise next time or become bigger problems). As a…

Air conditioningOil change+ Quality+ Professionalism
JeromeLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Herman, who I found to be very honest, straightforward and professional. I would recommend this establishment to anyone in need of automotive repairs.

A/C installation & repairAir conditioning+ Punctuality+ Professionalism
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed to have my vehicles air condition repaired and was considering going to the dealership but the cost of repairs at dealership are normally higher. So I began searching for a repair facility new my house and found Christian Brothers in Hollywood Park. I chose to take my vehicle to them because of the…

Air conditioning+ Quality+ Professionalism
Bruce12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had air conditioning checked and had a leak. CB replaced two hoses, pulled a vacuum, and recharged the system. Car cools ice cold.

A/C installation & repairAir conditioning+ Professionalism
Rick13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Quickly diagnosed problem. Beware, you will be Charged a $57 diagnosis fee that is not waived even if the service is preformed. Other shops waive the fee. In addition they checked other fluids, etc and recommended $1700 maintenance work, when that was not requested. After additional discussions, they explained…

Air conditioning− Value

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

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