Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#179 / 390
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Auto engine diagnostic” · showing 20

EdwarLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Aaron my service advisor was extremely polite and professional. I was kept informed before, during and after the service was completed. I would recommend Christian Brothers to friends and family

Reasonable priceAuto water leak repairAuto engine diagnostic
DonaldLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Nice people, Great service at a reasonable price. Thanks Aaron!

Reasonable priceAuto engine diagnosticAuto engine tuningAuto maintenance
Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The service was outstanding. They kept me in the loop with what was wrong my car and the steps needed to fix it. The car shuttle service they offer was a nice surprise because I didn't have to wait at the shop while they worked on my car. You also cant beat the warranty they offer on the work they perform. I…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle safety inspection
Clay12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Thanks to all the guys there, Sebastian, Frisco, Ryan, Noah, Rolf, Aron, Zak, and once again another fantastic visit. They treated me like family. Great price. Everything's right again. These guys are the best. This place is amazing. Hats off to everyone At Hill Country Village Christian Brothers Auto. Fast…

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CBA serviced my vehicle quickly, their pricing is very good, and they have an excellent warranty which gives me peace of mind.

Reasonable priceAuto engine diagnosticBrakes
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I went on line to schedule an appointment choosing a day and time that worked for me. I was offered a ride home because I didn't want to wait.They text when they pulled the car into the shop and was notified by text instantly about everything they were doing. At the end of the inspection I was given a prioritize…

Reasonable priceAuto engine diagnosticBrakesVehicle safety inspection
Wolf6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christian Brothers Automotive at Hill Country Village as worked on two of my vehicles and provided exceptional service. The did an extensive full evaluation of my car and provided a menu based selection of suggested fixes and helped me prioritize what was most important. On my newer Tahoe the provide a courtesy…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
JuddLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is a place I trust so much to be able to send my wife alone... ;-)

Great priceService not listed
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a wonderful experience at Christian Brothers. They were so knowledgeable and patient with me while explaining the repairs needed on my 2004 F150! I also appreciated the shuttle service was greatly appreciated. Thank you Christian Brothers Automotive! Deb Priddy

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
HomeroLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service Arron is great always was updated on the repair status and my vehicle was delivered in great working condition, thank you

Reasonable priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
ThomasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★

I brought my vehicle in to have the "check engine" light looked at along with an oil change. I dropped my vehicle off at 7 am. The manager gave me a ride home. I didn't hear anything from the shop. I called at 3 pm to check the status. Aaron said they didn't know why the check engine light was on and that he was…

Reasonable priceAuto engine diagnosticOil change
ChristineLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The service managers were professional, courteous and very, very responsive. Work was done on time as promised. Their shop is extremely clean and organized. Prices are average, maybe even a bit lower. I highly recommend them as they are trustworthy, which is hard to find these days. They are conservative with what…

Reasonable priceAuto engine diagnosticGeneral repairs & maintenanceService not listed
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast & friendly. Very knowledgeable & gave good tips on my maintenance schedule. Thorough on explaining what was needed regarding shocks & struts & engine mount. Had shuttle service to & from my home while car was in shop. Very helpful.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They have competitive pricing with great service.

Auto engine diagnosticGeneral repairs & maintenance
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys are always friendly and treat you like family.

Auto engine diagnosticAuto engine tuningAuto brake repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding! Christian Brothers do great work, provide excellent customer service and make doing something normally unpleasant like having your car repaired, actually pleasant.

Auto engine diagnosticGeneral repairs & maintenance
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was provided a prompt appointment and all the service was completed when promised. While car was in the shop communication was excellent.

Auto battery maintenanceAuto engine diagnosticGeneral repairs & maintenance
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Super friendly, helpful people. I've gotten my vehicles serviced here for years.

Auto maintenanceAuto engine diagnosticEngine repair
CarolLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am always greeted warmly. Even after 50+ years as a real estate professional, I still don't know one car part from another. I took my Terrain in because that little orange engine light kept glowing, mildly annoying but a worry, was told that repair there would be costly because 4 miniscule batteries that indicate…

Auto battery maintenanceAuto engine diagnosticElectrical repair

Show more auto engine diagnostic reviews (49 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

Jobs customers hired them for

Compare with