Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#211 / 388
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Brakes”

DonaldLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Everything great.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
ZeedaM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The services at Christian Brothers deserve a 5 star rating.They are customer oriented and provide comfort and peace of mind by keeping you in the loop about your vehicle. Emergencies without an appointment are treated professionally...twice in my case. I will continue utilizing their services as long as I need to. Recommended.

Great priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am truly happy and satisfied with the great work the Christian Brothers Automotive team did on my truck. I recommend this auto shop 100% for their honesty, quality of work, timeliness, and fair pricing! Thank you very much.

Reasonable priceElectrical repairAuto water leak repairAuto brake repair
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CBA serviced my vehicle quickly, their pricing is very good, and they have an excellent warranty which gives me peace of mind.

Reasonable priceAuto engine diagnosticBrakes
Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always good service

Reasonable priceBrakesOil changeService not listed
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I went on line to schedule an appointment choosing a day and time that worked for me. I was offered a ride home because I didn't want to wait.They text when they pulled the car into the shop and was notified by text instantly about everything they were doing. At the end of the inspection I was given a prioritize…

Reasonable priceAuto engine diagnosticBrakesVehicle safety inspection
MatthewLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chose this shop after reading a lot of positive reviews. Guys were professional. They did a great job. Had a problem with the seal on the rear differential on my truck that was causing issues (noise, reduced MPG, break wear). They found the problem and quoted me what they thought and then was surprised to find out…

Reasonable priceGeneral repairs & maintenanceBrakes+ Quality+ Professionalism+ Value
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Recently went in to get my vehicles brakes cleaned and adjusted . Staff were very polite and knowledgeable about the inspection process and adjustment along with what would come after. After inspection was done, and the report was given back to me, and the staff explained all of the details with me. I made it very…

Reasonable priceVehicle InspectionBrakes
RonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just started going here after struggling to find a good, honest shop. I'm pretty impressed so far! We have three family vehicles and two company vehicles, so I'm sure they'll see a lot of us. Herman, Aaron, and Zak are all great.

Tire rotationsVehicle InspectionBrakes
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys are always friendly and treat you like family.

Auto engine diagnosticAuto engine tuningAuto brake repair
Doug6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Recently brought our car in for AC work. The staff is prompt in addressing the issues and works with you to figure out the best options.

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great customer care, highly professional and only complete the work that needs to be done! I’m done with dealerships! CBA earned my business!

BrakesGeneral repairs & maintenance
Lior4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I just moved to San Antonio and took two of my vehicles here for service. Everyone has been very kind, flexible, and accommodating and have worked around my difficult work schedule to get stuff done for our vehicles. The team is extremely professional and the facility is clean and comfortable to wait in. But most…

Air & cabin filter replacementAuto maintenanceBrakes
Clark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

CBA did a great job and communicated with me the whole time in up to date text what was going on with my car.

Brakes
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m always treated like a queen. Lots of time on the red carpet! It is necessary to have an appointment…so you have to be prepared to plan ahead-but once you’re scheduled you are well cared for.

Air & cabin filter replacementAuto brake repairBrake service & repair+ Punctuality+ Quality+ Professionalism
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest and friendly, actually rebuilt my cars engine and use them for all service and oil changes!!

Auto maintenanceBatteryBrakes
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! It's not easy to find a place that can service a mid-height Transit 350 15 passenger van, but it was no problem for Christian Brothers. We dropped the van off at 7:15 in the morning and picked it up with new brakes, an oil change, and an all over checkup a little after 5pm. With a family as large as…

BrakesOil change
FARZINLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am generally satisfied. They were on-time and fixed my car within my expected cost.

Auto brake repairBrake service & repairBrakes
joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Accurate diagnosis. Repairs were completed when promised

Auto maintenanceBrakesOil change
SteveLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found them in a search as I needed to have some brake work done soon. They were very polite and able to accept me same day. They did an inspection on my 20 year old truck, and knowing I didnt want to spend a lot, they gave me a report showing critical items and what else would need repair soon. Great service and…

Brakes
Abhinav8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always courteous in their behavior and honest with their assessment and charges. I would never take my car anywhere else.

Air & cabin filter replacementAuto maintenanceBrakes
Edith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I especially like their shuttle service

BrakesOil change
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was in town for the State Marching Band Contest. I had driven my car from Fort Worth to San Antonio and barely made it into town. My wheel bearings had failed. I was 300 miles from home and Christian Brothers Automotive took care of my repairs swiftly! Eric was extremely helpful and quickly solved my…

Brake service & repairBrakesSteering & suspension repair
HannahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve gone to this location in the past with my older vehicles, and every time had a great experience. They never try to upsell me on something that I don’t need, and are very trustworthy. I recently took in my 2019 Sentra on Friday because I was having noise at start up, and within 2 1/2 hours of dropping off the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always use them for my car repairs and woudn't think of using anyone else

A/C installation & repairBrakesGeneral repairs & maintenance
JanaeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is OUTSTANDING and my husband & I highly recommend it!! Eric took care of us quickly and efficiently, having our car back in one day when it took the dealership all week. Within 2 hours of dropping off the vehicle, a text was sent with the breakdown of the diagnostic as well as a quote. Eric explained…

Auto maintenanceBrake service & repairBrakes
Christopher16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. Communication was awesome. Issues were clearly explained, options discussed, and questions answered. The mechanic was courteous and extremely helpful.

Auto maintenanceBrakes
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and courteous service

BrakesAuto engine diagnosticGeneral repairs & maintenance
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I took my car in to have it checked in preparation for an upcoming road trip. They checked the brakes, belts, hoses and tires. They didn’t charge anything for this service! All was good. I am very impressed with them and highly recommend them to anyone in need of service.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Professionalism+ Value
Sophia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Had an appointment for 9am. Was told it would be about an hour until they could tell me what needed to get fixed. Didn’t hear anything by 12pm so I called myself and the car still didn’t get looked at. I needed to pick up my son at school around 1:30pm and asked if they could at least tell me what work needs to get…

BrakesSteering & suspension repair− Punctuality
Michael13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It's extremely difficult to find honest mechanics that you can trust. These guys are exceptional and you can count on quality service at a reasonable price that puts dealership's to shame!

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had trouble getting tires from not vibrating at speed. Christian Brothers figured it out. Used them before and will USE them in the future

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
arvind9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Honest, courteous, explained what they found. Provided ride back.

BrakesOil change+ Punctuality+ Quality+ Professionalism
Carla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was a very pleasant experience. I needed to get my brakes fixed. Randy kept me informed every part of the repair. My vehicle was fixed in a timely manner as promised. Provided a follow-up call a couple of days later. Showed care for customers you don't see every day. I would go back for any repairs I might need in the future.

Brakes+ Punctuality+ Professionalism
Glenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Professional, friendly staff made the entire experience one we do not regret. From dropping off the vehicle to the shuttle service to being picked up and taken to the vehicle, we knew we and our vehicle were in good hands!

BrakesAuto engine tuning+ Punctuality+ Quality+ Professionalism
JadeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

4th time using Christian Brothers automotive. They are patient, honest, and have fair prices and the BEST warranty. I will keep using them.

Brakes
Everett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

I for the most part only drive a company owned vehicle, as such I'm never paying for the maintenance on my vehicles, so I can't speak to "value" in terms of price. What I can say, I'm never minimalized despite bringing my vehicle in at the last minute, which happens as an on call tech, they almost always complete…

A/C installation & repairAir & cabin filter replacementBrake service & repair+ Punctuality+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional. Organized. Clean. Great service at every turn.

Brakes+ Professionalism
Ann3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesTire rotations
Janis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
JamesLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Brakes
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Value
BobbyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto brake replacementBatteryBrakes
A9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brakes
Riyaz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingBrakes+ Punctuality+ Quality+ Professionalism
Phillipe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAir conditioning+ Punctuality+ Value
Blaire2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Bruno2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakes+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

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