Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.141
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 380
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 141 Google reviews tagged “General repairs & maintenance” · showing 20

DonaldLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The service was outstanding. They kept me in the loop with what was wrong my car and the steps needed to fix it. The car shuttle service they offer was a nice surprise because I didn't have to wait at the shop while they worked on my car. You also cant beat the warranty they offer on the work they perform. I…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle safety inspection
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Everything great.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
Clay12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Thanks to all the guys there, Sebastian, Frisco, Ryan, Noah, Rolf, Aron, Zak, and once again another fantastic visit. They treated me like family. Great price. Everything's right again. These guys are the best. This place is amazing. Hats off to everyone At Hill Country Village Christian Brothers Auto. Fast…

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
ZeedaM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The services at Christian Brothers deserve a 5 star rating.They are customer oriented and provide comfort and peace of mind by keeping you in the loop about your vehicle. Emergencies without an appointment are treated professionally...twice in my case. I will continue utilizing their services as long as I need to. Recommended.

Great priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Fran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience at Christian Brothers Automotive! I came in for a pre-purchase inspection and they were fast, friendly, and incredibly thorough. They checked everything, sent photos, and clearly explained what was urgent vs. what could wait. They found a couple of minor issues and were able to make the repairs…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Bianca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knocked it out of the park with my windshield pump replacement and maintenance. Customer service was fantastic and informative. They also had very good prices on their services! Thank y’all so much !

Great priceTiresGeneral repairs & maintenanceTire rotations
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thanks again for Great Service!

Reasonable priceGeneral repairs & maintenanceAuto brake repairTire rotations
Wolf6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christian Brothers Automotive at Hill Country Village as worked on two of my vehicles and provided exceptional service. The did an extensive full evaluation of my car and provided a menu based selection of suggested fixes and helped me prioritize what was most important. On my newer Tahoe the provide a courtesy…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Christian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

friendly and helpful service advisors. extensive repairs and preventative maintenance in aged truck

OverpricedSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a wonderful experience at Christian Brothers. They were so knowledgeable and patient with me while explaining the repairs needed on my 2004 F150! I also appreciated the shuttle service was greatly appreciated. Thank you Christian Brothers Automotive! Deb Priddy

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
Grant10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It's appreciated to receive such honest quality service in a time when businesses largely operate dishonestly. I was given all the information I needed to make an informed decision about repairs on my car. Thank y'all for the great service!

Reasonable priceTransmissionSteering & suspension repairGeneral repairs & maintenance
MatthewLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chose this shop after reading a lot of positive reviews. Guys were professional. They did a great job. Had a problem with the seal on the rear differential on my truck that was causing issues (noise, reduced MPG, break wear). They found the problem and quoted me what they thought and then was surprised to find out…

Reasonable priceGeneral repairs & maintenanceBrakes+ Quality+ Professionalism+ Value
SherriLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I took my 2nd Mercedes in for Service. I received Professional and Excellent Service! Affordable too.

Great priceGeneral repairs & maintenanceBatteryOil change
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love the detailed information provided with the ratings of each inspection area. Then the inoice detail and request for approval on each item prior to fixing.

Not sureGeneral repairs & maintenanceVehicle safety inspectionAuto maintenance
HomeroLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great customer service Arron is great always was updated on the repair status and my vehicle was delivered in great working condition, thank you

Reasonable priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
ChristineLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The service managers were professional, courteous and very, very responsive. Work was done on time as promised. Their shop is extremely clean and organized. Prices are average, maybe even a bit lower. I highly recommend them as they are trustworthy, which is hard to find these days. They are conservative with what…

Reasonable priceAuto engine diagnosticGeneral repairs & maintenanceService not listed
Keon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It was a pleasure go there , everyone was helpful & they went the extra mile to make that I was satisfied. Doing exactly what their motto said.

Reasonable priceGeneral repairs & maintenance
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast & friendly. Very knowledgeable & gave good tips on my maintenance schedule. Thorough on explaining what was needed regarding shocks & struts & engine mount. Had shuttle service to & from my home while car was in shop. Very helpful.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My ignition housing apparently broke so took in for repairs. They assessed I needed a new dashboard due to the housing is attached to the dashboard. Tried to order a replacement but the part arrived broken. Christian brothers ordered another but it kept being delayed. They problem solved and fixed the issue best…

Reasonable priceAuto maintenanceGeneral repairs & maintenanceOil change

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

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