How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREChristian Brothers Automotive Hill Country Village
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.
Christian Brothers Automotive Hill Country Village for general repairs & maintenance
Clear ✕All 141 Google reviews tagged “General repairs & maintenance” · showing 100
Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.
The service was outstanding. They kept me in the loop with what was wrong my car and the steps needed to fix it. The car shuttle service they offer was a nice surprise because I didn't have to wait at the shop while they worked on my car. You also cant beat the warranty they offer on the work they perform. I…
Everything great.
Thanks to all the guys there, Sebastian, Frisco, Ryan, Noah, Rolf, Aron, Zak, and once again another fantastic visit. They treated me like family. Great price. Everything's right again. These guys are the best. This place is amazing. Hats off to everyone At Hill Country Village Christian Brothers Auto. Fast…
The services at Christian Brothers deserve a 5 star rating.They are customer oriented and provide comfort and peace of mind by keeping you in the loop about your vehicle. Emergencies without an appointment are treated professionally...twice in my case. I will continue utilizing their services as long as I need to. Recommended.
Excellent experience at Christian Brothers Automotive! I came in for a pre-purchase inspection and they were fast, friendly, and incredibly thorough. They checked everything, sent photos, and clearly explained what was urgent vs. what could wait. They found a couple of minor issues and were able to make the repairs…
Knocked it out of the park with my windshield pump replacement and maintenance. Customer service was fantastic and informative. They also had very good prices on their services! Thank y’all so much !
Thanks again for Great Service!
Christian Brothers Automotive at Hill Country Village as worked on two of my vehicles and provided exceptional service. The did an extensive full evaluation of my car and provided a menu based selection of suggested fixes and helped me prioritize what was most important. On my newer Tahoe the provide a courtesy…
friendly and helpful service advisors. extensive repairs and preventative maintenance in aged truck
I had a wonderful experience at Christian Brothers. They were so knowledgeable and patient with me while explaining the repairs needed on my 2004 F150! I also appreciated the shuttle service was greatly appreciated. Thank you Christian Brothers Automotive! Deb Priddy
It's appreciated to receive such honest quality service in a time when businesses largely operate dishonestly. I was given all the information I needed to make an informed decision about repairs on my car. Thank y'all for the great service!
Chose this shop after reading a lot of positive reviews. Guys were professional. They did a great job. Had a problem with the seal on the rear differential on my truck that was causing issues (noise, reduced MPG, break wear). They found the problem and quoted me what they thought and then was surprised to find out…
I took my 2nd Mercedes in for Service. I received Professional and Excellent Service! Affordable too.
I love the detailed information provided with the ratings of each inspection area. Then the inoice detail and request for approval on each item prior to fixing.
Great customer service Arron is great always was updated on the repair status and my vehicle was delivered in great working condition, thank you
The service managers were professional, courteous and very, very responsive. Work was done on time as promised. Their shop is extremely clean and organized. Prices are average, maybe even a bit lower. I highly recommend them as they are trustworthy, which is hard to find these days. They are conservative with what…
It was a pleasure go there , everyone was helpful & they went the extra mile to make that I was satisfied. Doing exactly what their motto said.
Fast & friendly. Very knowledgeable & gave good tips on my maintenance schedule. Thorough on explaining what was needed regarding shocks & struts & engine mount. Had shuttle service to & from my home while car was in shop. Very helpful.
My ignition housing apparently broke so took in for repairs. They assessed I needed a new dashboard due to the housing is attached to the dashboard. Tried to order a replacement but the part arrived broken. Christian brothers ordered another but it kept being delayed. They problem solved and fixed the issue best…
Great staff and quality work. We will use them again.
They have competitive pricing with great service.
ABS failed. CBA found the last new ABS module left in the known universe for my vehicle.l
Recently brought our car in for AC work. The staff is prompt in addressing the issues and works with you to figure out the best options.
Great customer care, highly professional and only complete the work that needs to be done! I’m done with dealerships! CBA earned my business!
I just moved to San Antonio and took two of my vehicles here for service. Everyone has been very kind, flexible, and accommodating and have worked around my difficult work schedule to get stuff done for our vehicles. The team is extremely professional and the facility is clean and comfortable to wait in. But most…
Stopped in to get the Fall Check-up for my vehicle. Brian was super helpful to work with and answered several questions I had. Also had an oil change and got my inspection done as well. Really appreciated the thorough one & done service. Will definitely return back. Thank you!
Outstanding! Christian Brothers do great work, provide excellent customer service and make doing something normally unpleasant like having your car repaired, actually pleasant.
I was provided a prompt appointment and all the service was completed when promised. While car was in the shop communication was excellent.
Took my car to Christian Brothers after leaving a place I no longer trusted. They took great care of my vehicle, did what was necessary but didn’t push for extra services, were prompt in notifying me about things they found and when my car would be ready. I will definitely be back to this location and would recommend them to friends and family.
This was my fourth time having Christian Brothers Automotive perform maintenance and repairs on my cars. They have consistently provided professional, courteous service from the front desk to the mechanic. I think their prices are very competitive and they fully stand by their work, with a three year or 36,000…
First time going here, needed my alternator replaced. They quoted me cheaper than my dealership and got my car in and done in 2 days. Called me before they made any repairs and only did what I asked to have done. This is my new go to
Fantastic experience! Honest people, fair price, good work.
Excellent service and easy to understand vehicle problems and solutions. HIGHLY recommend
Christian Brothers is the best! I came a few months ago for a repair and inspection after another shop did me dirty. They did a quick and quality job and I was able to renew my registration same day. I came back recently for ac repair, oil change, and check engine light. My car needed a lot of work to fix the…
Front and rear diff fluid change. Radiator coolant flush. Tranny fluid flush. Transfer case flush. These guys did it all at a fair price in a single day. They were honest in what did and didn't need to be done. Will be using them again.
3rd time going to this business. Feel that they are honest and professional.
Brake troubles, now no break lights coming on or squeaking. Great job
Found why my BMW was stalling out. Fixed the problem at a reasonable price.
Joe and his team are very professional. They are honest and upfront about any issues and do not create issues that do not exist. Saved me thousands of dollars
The staff of professionals at Christian Brother’s Automotive (CBA) treated me with great care. From the moment I walked in, I was spoken to as an adult and provided respectful and appropriate service. Eric, Joe, and Rolf took care of my truck with my satisfaction in mind. They communicated an accurate assessment…
Professional and friendly staff would recommend
I came to the BrookHollow/San Pedro Christian Brothers because of Herman Overman… he works in the front office. Herman is very honest and knowledgeable person! I trust him! They did a great job.
Great experience
Very helpful and took care of the repair in a reasonable amount of time
The staff at CBA are friendly, the facilities are clean and the work performed was fantastic. My 17-year old Expedition now runs like new. I highly recommend Christian Brothers to anyone with vehicle repair issues.
Staff was great service great u can't beat the courtesy ride. I had lots of maintenance work done to my car brake job front and back plus radiator work done. They got right on getting a diagnosis for for the problems then repairs. U get a call and email for the repairs needed. Very Good auto shop recommend to every 1. Deserve a 10 star
Very pleased.. will return in 6 months!
Did a great job of repairing my windshield sprayers. Now they work great and no more wasting windshield wiper fluid!
Totally satisfied
I’ve gone to this location in the past with my older vehicles, and every time had a great experience. They never try to upsell me on something that I don’t need, and are very trustworthy. I recently took in my 2019 Sentra on Friday because I was having noise at start up, and within 2 1/2 hours of dropping off the…
Great service!! Also want to point out Herman Overman , the service advisor was knowledgeable and helpful.
Always use them for my car repairs and woudn't think of using anyone else
This place is OUTSTANDING and my husband & I highly recommend it!! Eric took care of us quickly and efficiently, having our car back in one day when it took the dealership all week. Within 2 hours of dropping off the vehicle, a text was sent with the breakdown of the diagnostic as well as a quote. Eric explained…
We were pleased service, communications and even a follow up call to check on things. We used them again for car repairs.
They did a thorough diagnostic of my van. Gave me a list of what I should have done ASAP. They also accepted CarShield, which some mechanics will not. Van is running smooth and I feel confident it won’t break down on me. Everyone was super nice to deal with! Job well done!
Great service—-super happy with Christian Automotive Good quality work, they always take good care of our vehicles. Thank you!
Christian Brothers Automotive has always been so good to work with, but this last experience left us speechless. Our car shut down on our way to the dealership to have it repaired. We called them to let them know we would be getting the car in later because we would have to wait for a tow truck. They told us to wait…
I was recommended this repair facility by my mechanical repair insurance company. After my experience here I'm glad that the partner with a business such as this one. My bill was $0. Why? Because of the integrity, honesty and customer care this business embodies. They've could've said I needed sparks, tune up, etc…
Professional and courteous service
Had accident broke left front ty-rod bend struts and lower control . Was traveling Thur and they got me in and out less than 24hrs Very courteous service and very detailed Would recommend them to anyone. Wow what great work. Thanks again Rv traveling.
I took my car because the accelerator wasn’t working properly. They drove it around for 2 days and couldn’t find the problem. I came back to get it, thinking that I was gonna have to pay the diagnostic fee only to find out they were only charging me for the gas they had to put in my car. That spoke volumes as to…
The Good: Everyone at CBA-Hill Country location is very courteous, and attentive and responsive. Their work is quality and reliable. CBA uses a third-party system for managing WO and Payments. You receive a report with estimated cost for repairs/replacement, you can choose to approve or disapprove the charges all…
I took my car in to have it checked in preparation for an upcoming road trip. They checked the brakes, belts, hoses and tires. They didn’t charge anything for this service! All was good. I am very impressed with them and highly recommend them to anyone in need of service.
I had a sound coming from my 2016 F-150 engine and CB was able to diagnose the issue(s) same day as I dropped off. They found several larger issues and reminded me to check if I had extended warranty. Fortunately, I did have an Ford Premium extended warranty but unfortunately I have to have the work done at a…
I just bought a truck from CarMax and was not near one of their locations so they sent me into Christian brothers who took me in that day and had it fixed the next day. Thanks for the quick service
It's extremely difficult to find honest mechanics that you can trust. These guys are exceptional and you can count on quality service at a reasonable price that puts dealership's to shame!
My car was overheating due to my alternator not being installed properly. Which in turn messed with my steering. Thanks to CB I am back rolling and the service was done in a day
They keep you posted every step of the way. Appointment reminder, a welcome when you do drop off your vehicle, what the mechanic finds including pictures and what he suggests. Then comes a posted estimate along with a phone call. I had plenty done yet they got it all in one day. They give attention to detail and…
From start to finish I was informed about the status of my repairs. The staff took my car in the night before my scheduled appointment and the repairs were completed on time. From Rolf to his staff, I couldn’t be more satisfied with their attention to detail and professionalism. I would highly recommend anyone…
State inspection
These guys are great. Herman is so friendly and kind. Got my car right in and fixed the same day. Price was good for all they did. Will definitely use them to keep car running well.
We’ve used Christian Brothers auto for many car repairs. They do a good job and can usually have your car back the same day.
Excellent
This was my fourth visit to Christian Brothers Automotive. Their work is always done when they say it will and the charges for the work are the same as their estimate. I will continue to use them in the future.
Amazing service!! Herman is the best always answers my questions and helps out when needed. This place overall is great from the owner to the staff! Highly recommend?!
Service was prompt with great communication from staff. Eric and Ralph really helped to explain what was going on and to assist with navigating my warranty claim through the CarMax process.
Friendly, helpful and always easy to work with.
Happy with the service, disappointed with the price charged for the labor time.
Great experience!
We keep our cars forever. We have a Toyota Tundra and RAV4 with each of them with close to 300,000 miles on them. We took each of them in to have general maintenance, A/C, timing belt, catalytic converters etc. (the type of repairs that NEED to be done by professionals). It wasn’t cheap, but I can tell you it was…
Had trouble getting tires from not vibrating at speed. Christian Brothers figured it out. Used them before and will USE them in the future
Trustworthy mechanics and very professional
Always honest, prompt, communicative and they do a bang-up job. Won’t take my car anywhere else.
Outstanding work at a fair price! Mechanic Ryan is the best!!!!
I really enjoy coming here! The gentleman are always kind and patient with me and don't treat me like a woman who doesn't know anything about cars like do many other places do. They've been very honest and fair with me and I really respect that.
Excellent work and top tier service. Out off all the shops in town I can say this Christian brothers location is definitely top notch. Management is definitely customer oriented and knowledgeable. Management and techs are keen on getting the problem repaired the correct way and resolved the first time. Attention to…
Very friendly and forthcoming. Exceptional customer service, considering how busy they are they continue to provide excellent service. Highly recommend.
First time at Christian Brothers. Blown away with their level of service. I will definitely be back!
Knowledgeable and pleasant staff. Work performed in a timely manner. Lobby very clean.
I for the most part only drive a company owned vehicle, as such I'm never paying for the maintenance on my vehicles, so I can't speak to "value" in terms of price. What I can say, I'm never minimalized despite bringing my vehicle in at the last minute, which happens as an on call tech, they almost always complete…
Christian Brothers Hill Country Village lost my faith in their ability to provide professional work or care about the customer. I had Christian Brother do a state inspection, rotate my tires and front end alignment. The alignment was off in a week. Took it back and asked they fix what I paid for alignment. Mechanic…
Great friendly service. Very good experience. No pressure to agree to all recommended services.
I dropped my car off at 8 am and before I left Aaron had a mechanic come out and look at the issue. They pulled my vehicle into the shop and called me by noon saying my car was ready to be picked up. They are very professional, courteous, and got the job done quickly. They stand by their work.
Christian Brothers have done an outstanding job on two of my vehicles this year. I would rate them a “10”. Merry Christmas!
Rating only, no written review.
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 141 | — |
| Oil change | 129 | — |
| Auto engine diagnostic | 68 | — |
| Vehicle Inspection | 57 | — |
| Brakes | 49 | — |
| Steering & suspension repair | 46 | — |
| Auto maintenance | 44 | — |
| Brake service & repair | 39 | — |