Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.129
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#125 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 129 Google reviews tagged “Oil change” · showing 20

Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 hours ago★★★★★

Great experience, friendly people. Answered all my questions and some.

Reasonable priceOil change
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Excellent service on my 2023 Highlander & pleasant waiting area

Reasonable priceOil change
DonaldLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Tia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always trust and appreciate the great service.

Oil change
keith12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I am 28 and have had my fair share of car shops around San Antonio. However, this one stood out to me because of who they are. I heard about them through Dave Ramsey and wanted to give them an opportunity. After looking into what CBA stands for and various reviews, I chose to visit them Friday for an oil change.…

Customer photo from keith's reviewCustomer photo from keith's review
Great priceOil change
Triny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fui hacer cambio de aceite y la atención y servicio excelente, gracias Noe T. y Victor G.

Great priceOil change
LarryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Nice people, Great service at a reasonable price. Thanks Aaron!

Reasonable priceAuto engine diagnosticAuto engine tuningAuto maintenance
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Everything great.

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
ZeedaM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The services at Christian Brothers deserve a 5 star rating.They are customer oriented and provide comfort and peace of mind by keeping you in the loop about your vehicle. Emergencies without an appointment are treated professionally...twice in my case. I will continue utilizing their services as long as I need to. Recommended.

Great priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were friendly, very helpful and most of all very professional. I made an appointment for an oil change and my car went right in when I arrived. The price for service was very reasonable. Christian Brothers will be my go to place for all my automobile issues.

Great priceVehicle InspectionOil change
Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always good service

Reasonable priceBrakesOil changeService not listed
Bianca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knocked it out of the park with my windshield pump replacement and maintenance. Customer service was fantastic and informative. They also had very good prices on their services! Thank y’all so much !

Great priceTiresGeneral repairs & maintenanceTire rotations
Scot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff was friendly, professional, and made the entire experience easy from start to finish. The facility was clean and well maintained, which gave me confidence in the quality of their service. I was able to clearly explain what I wanted done to my vehicle, and everything was completed exactly as requested…

Great priceTransmissionVehicle InspectionOil change
Nedra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oil change and trip inspection

Reasonable priceAir & cabin filter replacementOil change
Wolf6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christian Brothers Automotive at Hill Country Village as worked on two of my vehicles and provided exceptional service. The did an extensive full evaluation of my car and provided a menu based selection of suggested fixes and helped me prioritize what was most important. On my newer Tahoe the provide a courtesy…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a wonderful experience at Christian Brothers. They were so knowledgeable and patient with me while explaining the repairs needed on my 2004 F150! I also appreciated the shuttle service was greatly appreciated. Thank you Christian Brothers Automotive! Deb Priddy

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
SherriLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I took my 2nd Mercedes in for Service. I received Professional and Excellent Service! Affordable too.

Great priceGeneral repairs & maintenanceBatteryOil change
GalenLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Another great experience! This CB shop has always impressed me and our family. Praise the Lord for Herman. Eric and team!

Reasonable priceOil change
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nice folks, quick service.

Reasonable priceA/C installation & repairOil change
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Leonard and team were very helpful and accommodating through the issues I was experiencing with the Christian Brothers Care+ warranty team.

Engine repairOil change

Show more oil change reviews (109 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance141—
Oil change129—
Auto engine diagnostic68—
Vehicle Inspection57—
Brakes49—
Steering & suspension repair46—
Auto maintenance44—
Brake service & repair39—

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