Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 213
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 59 Google reviews tagged “Vehicle Inspection” · showing 20

DonaldLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Amazing service. Perfect fast repair. The team explained everything in detail before starting and completed within all estimates. Straight forward transparency and quality work. Will use and recommend always.

Great priceTransmissionElectrical repairGeneral repairs & maintenance
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were friendly, very helpful and most of all very professional. I made an appointment for an oil change and my car went right in when I arrived. The price for service was very reasonable. Christian Brothers will be my go to place for all my automobile issues.

Great priceVehicle InspectionOil change
Fran2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience at Christian Brothers Automotive! I came in for a pre-purchase inspection and they were fast, friendly, and incredibly thorough. They checked everything, sent photos, and clearly explained what was urgent vs. what could wait. They found a couple of minor issues and were able to make the repairs…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Scot2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff was friendly, professional, and made the entire experience easy from start to finish. The facility was clean and well maintained, which gave me confidence in the quality of their service. I was able to clearly explain what I wanted done to my vehicle, and everything was completed exactly as requested…

Great priceTransmissionVehicle InspectionOil change
Wolf6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christian Brothers Automotive at Hill Country Village as worked on two of my vehicles and provided exceptional service. The did an extensive full evaluation of my car and provided a menu based selection of suggested fixes and helped me prioritize what was most important. On my newer Tahoe the provide a courtesy…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Christian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

friendly and helpful service advisors. extensive repairs and preventative maintenance in aged truck

OverpricedSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
JuddLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is a place I trust so much to be able to send my wife alone... ;-)

Great priceService not listed
Grant10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It's appreciated to receive such honest quality service in a time when businesses largely operate dishonestly. I was given all the information I needed to make an informed decision about repairs on my car. Thank y'all for the great service!

Reasonable priceTransmissionSteering & suspension repairGeneral repairs & maintenance
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Pre-purchase inspection was quick and painless, issue was found which allowed me to go back to the dealer and get some cost taken off.

Great priceVehicle Inspection
Fernando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Recently went in to get my vehicles brakes cleaned and adjusted . Staff were very polite and knowledgeable about the inspection process and adjustment along with what would come after. After inspection was done, and the report was given back to me, and the staff explained all of the details with me. I made it very…

Reasonable priceVehicle InspectionBrakes
FrankLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I took my Tundra to Christian Brothers Hill Country Village location for a second opinion and they informed me that there wasn’t anything wrong with my steering. I really appreciate the honesty. While I wasn’t able to use them this time, I will start bringing my vehicles and recommending this location to others.

Vehicle Inspection
Sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

1/I had them check to see if I needed my serpentine belt needed to be replaced as I was was told it needed to be. They checked & said the belt was just fine.

Reasonable priceVehicle InspectionAuto emissions testingOil change
MikeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very clean bays and knowledgeable staff

Great priceAuto maintenanceOil change
JERRY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I brought my 2011 Mustang GT in for a Timing chain replacement and oil change. They did an excellent job on the repair. My car runs much smoother and has a lot more power.. I got a very fair price on the job and always kept me informed on the progress. They are also very knowledgeable about their trade. I highly…

Great priceEngine repairVehicle InspectionOil change
RonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just started going here after struggling to find a good, honest shop. I'm pretty impressed so far! We have three family vehicles and two company vehicles, so I'm sure they'll see a lot of us. Herman, Aaron, and Zak are all great.

Tire rotationsVehicle InspectionBrakes
Ron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, very good price, stand behind their work; you won’t be sorry if you choose to get your repair there. Great office staff too!

Steering & suspension repairVehicle Inspection
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys are always friendly and treat you like family.

Auto engine diagnosticAuto engine tuningAuto brake repair
SigridLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was here recently for state inspection. No appointment needed and it took less than 20 Minutes. Just enough for a complimentary cup of coffee and FB check in. Lol and always friendly staff. Great job guys! Will continue to recommend this auto shop to friends and family. Thank you!

Vehicle InspectionWiper blade installation
Lior4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I just moved to San Antonio and took two of my vehicles here for service. Everyone has been very kind, flexible, and accommodating and have worked around my difficult work schedule to get stuff done for our vehicles. The team is extremely professional and the facility is clean and comfortable to wait in. But most…

Air & cabin filter replacementAuto maintenanceBrakes
Sandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Stopped in to get the Fall Check-up for my vehicle. Brian was super helpful to work with and answered several questions I had. Also had an oil change and got my inspection done as well. Really appreciated the thorough one & done service. Will definitely return back. Thank you!

General repairs & maintenanceOil changeVehicle Inspection

Show more vehicle inspection reviews (39 more) →

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

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