Experts Reviews · Company report
Christian Brothers Automotive Hill Country Village logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Christian Brothers Automotive Hill Country Village

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #390Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 1,135 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Hill Country Village is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Hill Country Village is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Hill Country Village is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Hill Country Village for 8 kinds of job.

Christian Brothers Automotive Hill Country Village for vehicle safety inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle safety inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Vehicle safety inspection”

Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The service was outstanding. They kept me in the loop with what was wrong my car and the steps needed to fix it. The car shuttle service they offer was a nice surprise because I didn't have to wait at the shop while they worked on my car. You also cant beat the warranty they offer on the work they perform. I…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle safety inspection
ZeedaM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The services at Christian Brothers deserve a 5 star rating.They are customer oriented and provide comfort and peace of mind by keeping you in the loop about your vehicle. Emergencies without an appointment are treated professionally...twice in my case. I will continue utilizing their services as long as I need to. Recommended.

Great priceGeneral repairs & maintenanceBrakesVehicle safety inspection
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I went on line to schedule an appointment choosing a day and time that worked for me. I was offered a ride home because I didn't want to wait.They text when they pulled the car into the shop and was notified by text instantly about everything they were doing. At the end of the inspection I was given a prioritize…

Reasonable priceAuto engine diagnosticBrakesVehicle safety inspection
JuddLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This is a place I trust so much to be able to send my wife alone... ;-)

Great priceService not listed
Margo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am a long time fan of Christian brothers having been spoiled by their excellent customer service when I lived in another city. I still like their comprehensive inspection but it would be nice to have service with a smile.

Reasonable priceVehicle safety inspectionService not listed
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love the detailed information provided with the ratings of each inspection area. Then the inoice detail and request for approval on each item prior to fixing.

Not sureGeneral repairs & maintenanceVehicle safety inspectionAuto maintenance
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The guys are always friendly and treat you like family.

Auto engine diagnosticAuto engine tuningAuto brake repair
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This place is great. Knowledgeable people fast friendly service that doesn't break the bank. I use them for all my car maintenance needs.

Auto battery replacementBatteryBrake service & repair
707rosaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I called in about a safety inspection, drove down, and 10 minutes later i was driving away. Great service!

Vehicle safety inspection
CarolLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am always greeted warmly. Even after 50+ years as a real estate professional, I still don't know one car part from another. I took my Terrain in because that little orange engine light kept glowing, mildly annoying but a worry, was told that repair there would be costly because 4 miniscule batteries that indicate…

Auto battery maintenanceAuto engine diagnosticElectrical repair
BruceLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This was my fourth time having Christian Brothers Automotive perform maintenance and repairs on my cars. They have consistently provided professional, courteous service from the front desk to the mechanic. I think their prices are very competitive and they fully stand by their work, with a three year or 36,000…

BatteryBrake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m always treated like a queen. Lots of time on the red carpet! It is necessary to have an appointment…so you have to be prepared to plan ahead-but once you’re scheduled you are well cared for.

Air & cabin filter replacementAuto brake repairBrake service & repair+ Punctuality+ Quality+ Professionalism
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Very professional. The estimate procedure and full print out made all service items very clear. Will use again 😁

Auto engine diagnosticTiresAuto engine tuning
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brake troubles, now no break lights coming on or squeaking. Great job

General repairs & maintenanceVehicle safety inspection
Susie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I dropped into Christian Brothers for an auto inspection after trying 2 other places down the road where there were long waits - much longer than I was told they would be. I was in and out of Christian Brothers in an amazingly short period of time and the man that assisted me was friendly and efficient. I have…

Vehicle InspectionVehicle safety inspection
Carl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly and helpful staff. Quick service.

Vehicle InspectionVehicle safety inspection
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called to schedule an appointment and they got me in the next day. I needed work done on the exhaust, and when they put the car up on the lift they walked me under, showed me and explained exactly what would have to be done. Unfortunately they don’t perform the work I needed done but they pointed me to a shop they…

Auto emissions testingAuto exhaust system repairExhaust
Rose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The employee, Joe, listened very attentively to my car concerns. He asked pertinent questions and gathered the necessary car maintenance history. Diagnostics on the car were completed and I was asked to approve repairs prior to any work. He preordered the car parts needed thus the mechanic repaired my car in one…

Steering & suspension repairVehicle safety inspection
HannahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve gone to this location in the past with my older vehicles, and every time had a great experience. They never try to upsell me on something that I don’t need, and are very trustworthy. I recently took in my 2019 Sentra on Friday because I was having noise at start up, and within 2 1/2 hours of dropping off the…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was completed timely and I will continue to use Christian Brothers, driving past other shops.

Air & cabin filter replacementAuto maintenanceOil change
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

During a recent oil change, another shop told me I needed a full brake job, costing about $1000 Christian Brothers took a look at my brakes and said they actually looked pretty new, there was no need for any work to be done. They certainly earned my future business.

Vehicle safety inspection
KLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm new to town & used Christian Brothers in Cedar Park, TX. I was very satisfied with the customer service, friendly & helpful staff and how quickly they performed the service! There wasn't a wait & they were able to take me without an appointment. We'll definitely be back for all of our automotive needs!

Vehicle InspectionVehicle safety inspection
Janis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Jeanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Vehicle safety inspection
Serabi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceVehicle safety inspection+ Quality+ Professionalism+ Value
Moheb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Vehicle safety inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 3%

Jobs customers hired them for

Compare with