Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 204
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “A/C installation & repair” · showing 20

Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had my fiancees 2016 Honda HRV serviced for an AC issue. Fairly priced and was out the door within 2 days, start to finish. I will bring any and all of my vehicles here and Gene is a good man to talk to.

Great priceGeneral repairs & maintenanceAuto A/C rechargeA/C installation & repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very efficient and nice to work with

Reasonable priceA/C installation & repair
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent shop. It was my wife’s first time there for an AC compressor issue, they troubleshot it fast and accurately. They explained everything in detail and also gave a great recommendation due to the high cost of repair. Not pushy or trying to upsell. My wife also said the lobby was very nice and she is a tough…

Reasonable priceAuto A/C rechargeA/C installation & repairAir conditioning
jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super professional and very time efficient. 10/10 would recommend

Great priceAuto engine tuningA/C installation & repairAuto maintenance
SeanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This shop completely exceeded expectations! Very clean, very professional, and the technology kept me updated on the progress of my service the entire time. I was in and out of there within an hour for a job that would take a few hours elsewhere. Highly recommend!

Great priceAuto A/C rechargeA/C installation & repair
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Super friendly people and very knowledgeable. I really like the inspection that yields a leveled list of items to fix on my car. I can fix the most critical and save up for the others. As a non mechanic, it’s great to be able to know what my car will need next. Service is quick and prices are very reasonable.

Reasonable priceA/C installation & repairGeneral repairs & maintenanceVehicle Inspection
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place is amazing first time going to them and I am really impressed with the way they treat customers and how fast service they give I will definitely be going back for future repairs

Great priceA/C installation & repairAir conditioningVehicle safety inspection
Game3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

If you are looking for honest and reliable mechanics, look no further! They are the best hands-down.

A/C installation & repair
kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tire repair, AC service, electrical system service

A/C installation & repairAuto A/C rechargeElectrical
JoseLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exelente Servicio

A/C installation & repairAir & cabin filter replacementAuto brake repair
RichLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Experience, I will be bringing all of our business here. Thanks to the entire team.

A/C installation & repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service the staff did a great and will not to forget the mechanics that prove to be highly skilled and provide a professional work. They never failed complete the work in a timely manner. I was grateful for their service. They proven to give 💯 percent to get the job done right. Thanks to the managers they really care about their customers.

A/C installation & repairAuto A/C rechargeAuto water leak repair
ÉlLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I recently had the pleasure of visiting Christian Brothers Automotive in Lakeland, Florida, and I must say, I couldn't be happier with the experience! From the moment I walked in, I was greeted with a warm welcome and a smile. The staff was incredibly friendly and helpful, making me feel right at home. But the real…

A/C installation & repair
AprilLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kudos to the staff of CBA. Will recommend, and definitely return for maintenance and repairs.

A/C installation & repairOil change
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional in all aspects. Worked on my ac problem and did not try to oversell the solution. Will use them again.

A/C installation & repair
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service! Called in a bind, needed repair done that day. Dropped car off at 8:30am, parts ordered repair completed by 12:30pm. Didn't expect to get my car back until the evening. Will be my first phone call for future repairs. Thank you!!

A/C installation & repair
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Several visits, 2005 Mercedes 500 SL, and everyone here is very professional and honest. They don’t try to oversell you or doing unnecessary repairs. They keep you posted on the progress of your repair and offer pickup and and delivery. I will continue to use them hands down over a dealer!!

A/C installation & repairAuto water leak repairSteering & suspension replacement
JackieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Christian Brothers werw awesome. Very professional? Their customers service was lit. And they kept me inform on everything they were working on my car. Thank you Christian Brothers your guys rock!!

A/C installation & repairGeneral repairs & maintenance
Bonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were excellent in customer service and very efficient! Thank you for fixing my air !!

A/C installation & repair
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian Brothers has been a Godsend!!! Kevin, David and Donnie are wonderful! Honest, accommodating, and knowledgeable are just a few words to describe the amazing service I’ve received. They always go above and beyond! It’s so nice to find someone I can trust to keep my car running, to help keep my family and I…

A/C installation & repairAir & cabin filter replacementAuto battery replacement

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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