Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts
Google reviewers rate the shop 4.8 out of 5 based on 1024 reviews, with the owner responding to 99 percent of them. Customers frequently cite efficient repairs, transparent pricing, detailed communication, and professional staff as key positives. However, several low-star reviews highlight concerns regarding high labor rates, expensive parts markups, and instances where repairs failed to resolve issues or caused additional damage.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
1,024 Google reviews we collected
Phrases our text analysis found in 825 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 825 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was so helpful with me trying to figure out what’s going on with my vehicle.”
“…hey wouldn’t tell her that beforehand, and when she said that the man rudely implied that he did in fact tell her.…”
“We are blessed that Christian Brothers Repair our vehicle in a timely manner so we could get back on the road.”
“Very disappointed and service is SLOW.”
“For over a 1yr now Christian Brothers has repaired and serviced all 3 of my vehicles including my work van, and always have done a great job.”
“Every trip either didn't fix a problem or created new problems.”
“They are very helpful, reasonable pricing and do awesome work with a great warranty.”
“These guys tried to rip off my 18 year old niece that's going to college out there.”
“I highly recommend Christian Brothers for any repair needs.”
“After my experience, I would never recommend this business to anyone else.”
“If you are looking for an honest group of qualified staff this is the place.”
“…ould do the appropriate repair he came back on the line and outright lied telling me that the auto start stop system had its own special battery and t…”
“You kept me in the loop throughout the entire process through text messages, which gave me peace of mind.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job. Pick one to see what they paid and said.
I highly recommend Christian Brothers for any repair needs. They diagnose, provide an estimated cost, and charge what they say. There are no surprises! No extra tacked on cost you didn’t know about! If you are looking for an honest group of qualified staff this is the place. I couldn’t be happier with the first rate…
We are blessed that Christian Brothers Repair our vehicle in a timely manner so we could get back on the road.
⭐⭐⭐⭐⭐ I can’t say enough good things about Christian Brothers Automotive, especially Dusty! He was so helpful with me trying to figure out what’s going on with my vehicle. I really appreciate the time, patience, and effort he’s put into helping me get answers and understand what’s going on. It’s not easy dealing…
Thorough, honest, competent. And zero pressure. This is the kind of hassle-free auto care that I've always wanted.
There was some confusion on labor time with the initial quote, however they made it right and it was a quick in and out. Good customer service
I trust CBA working on my Maserati. They are always super friendly and helpful. I work about three miles from them so I almost always drop my car off in the morning and make use of their free shuttle service. Their reports are very detailed and they don't tell you something needs done that doesn't. They keep me…
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 115 | — |
| Vehicle Inspection | 71 | — |
| Auto maintenance | 63 | — |
| Tires | 50 | — |
| Auto engine diagnostic | 49 | — |
| Brakes | 47 | — |
| Tire rotations | 39 | — |
4.8 ★★★★★ 1,024 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Service was efficient and professional.
Kristi, thank you for acknowledging our team's efficiency and professionalism. Your feedback is greatly appreciated. Gratefully, Christian Brothers Lakeland Heights
I highly recommend Christian Brothers for any repair needs. They diagnose, provide an estimated cost, and charge what they say. There are no surprises! No extra tacked on cost you didn’t know about! If you are looking for an honest group of qualified staff this is the place. I couldn’t be happier with the first rate customer service I have received from these folks . Thank you so much for you integrety, it means more than you realize.
Terri, your heartfelt recommendation fills us with gratitude. We're pleased to have earned your trust with our transparent and honest service. Gratefully, Christian Brothers Lakeland Heights
We are blessed that Christian Brothers Repair our vehicle in a timely manner so we could get back on the road.
MaryLou, we're grateful for your kind words and thrilled that we could assist you promptly. It's truly a blessing to serve customers like you. Gratefully, Christian Brothers Lakeland Heights
⭐⭐⭐⭐⭐ I can’t say enough good things about Christian Brothers Automotive, especially Dusty! He was so helpful with me trying to figure out what’s going on with my vehicle. I really appreciate the time, patience, and effort he’s put into helping me get answers and understand what’s going on. It’s not easy dealing with car troubles, especially when you’re not sure what the problem is, and having someone who genuinely takes the time to help makes such a difference. Dusty & the team were amazing, and I’m so grateful for all the help and grace! Thank you, Dusty, and Christian Brothers Automotive, for treating people with kindness and taking the time to help. Customer service like this deserves to be recognized! Highly recommend! ❤️🚗
Chelsey, we're truly grateful for your kind words and delighted to hear about your positive experience with Dusty and our team. Your satisfaction and comfort in understanding the process are our priorities, and we're pleased to have been able to assist you. Gratefully, Christian Brothers Lakeland Heights
Thorough, honest, competent. And zero pressure. This is the kind of hassle-free auto care that I've always wanted.
Steve, we're grateful for your kind words about our thorough and honest service. Your satisfaction with our hassle-free approach means a lot to us. Gratefully, Christian Brothers Lakeland Heights
There was some confusion on labor time with the initial quote, however they made it right and it was a quick in and out. Good customer service
Mark, thank you for acknowledging our team's customer service and commitment to resolving the confusion efficiently. We're grateful for your support. Gratefully, Christian Brothers Lakeland Heights
Fast, friendly, professional service.
We appreciate your recognition of our team's fast, friendly, and professional service. Your feedback encourages us to maintain our high standards. Gratefully, Christian Brothers Lakeland Heights
I trust CBA working on my Maserati. They are always super friendly and helpful. I work about three miles from them so I almost always drop my car off in the morning and make use of their free shuttle service. Their reports are very detailed and they don't tell you something needs done that doesn't. They keep me posted via text updates as they work on it throughout the day. I feel they are very affordable. I also appreciate the Christian music they always have playing when I go in.
Steven, we're grateful for your trust in us to work on your Maserati. It's wonderful to know you appreciate our friendly service, detailed reports, and shuttle service. We’re also pleased that the ambiance and communication meet your needs. Gratefully, Christian Brothers Lakeland Heights
Christian Brothers at this location were very professional any questions I asked they answered and I appreciate the work done.
Anthony, we appreciate your recognition of our team's professionalism and responsiveness. Your appreciation for the work done motivates us to continue providing excellent service. Gratefully, Christian Brothers Lakeland Heights
Your staff is outstanding. They not only diagnosed my problems, but made recommendations on how to treat it. Very grateful !
Roy, we appreciate your kind words about our team’s diagnostic skills and recommendations. It's truly rewarding to know you had a great experience with us. Gratefully, Christian Brothers Lakeland Heights
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Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts
