Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#208 / 324
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 27 Google reviews tagged “Air conditioning” · showing 20

Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service rep to work with, very knowledgeable and my car was done in an acceptable time. Thank you for great service.

Great priceExhaustSteering & suspension repairAuto A/C recharge
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Exceptional customer service and work will continue to go to them when I need repairs

Reasonable priceEngine repairAir conditioning
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had my fiancees 2016 Honda HRV serviced for an AC issue. Fairly priced and was out the door within 2 days, start to finish. I will bring any and all of my vehicles here and Gene is a good man to talk to.

Great priceGeneral repairs & maintenanceAuto A/C rechargeA/C installation & repair
Jacob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent shop. It was my wife’s first time there for an AC compressor issue, they troubleshot it fast and accurately. They explained everything in detail and also gave a great recommendation due to the high cost of repair. Not pushy or trying to upsell. My wife also said the lobby was very nice and she is a tough…

Reasonable priceAuto A/C rechargeA/C installation & repairAir conditioning
Victor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great Service!!!

Reasonable priceSteering & suspension repairTire rotationsAir conditioning
TracyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing quick service! Will definitely be using again for any repair needs!

Great priceAuto A/C rechargeAir conditioning
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place is amazing first time going to them and I am really impressed with the way they treat customers and how fast service they give I will definitely be going back for future repairs

Great priceA/C installation & repairAir conditioningVehicle safety inspection
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Very fast. Waiting area big with coffee or snacks. Clean and cool. Kept in contact phone constantly.

Not sureAir conditioning
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly professional service.

Auto brake repairTire rotationsEngine repair
AlexLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Honest and great attention...good place to bring your vehicle

Air conditioningOil change
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service the staff did a great and will not to forget the mechanics that prove to be highly skilled and provide a professional work. They never failed complete the work in a timely manner. I was grateful for their service. They proven to give 💯 percent to get the job done right. Thanks to the managers they really care about their customers.

A/C installation & repairAuto A/C rechargeAuto water leak repair
EnriqueLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recommend this place. No questions asked.

Air conditioning
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So far so good, done on time, and to the point. Very well explained and courteous. Awesome work..

Auto brake repairAuto brake replacementBrakes
RenéeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will absolutely use Christian Brothers for all of my auto care. These gentlemen are professional, prompt, and excellent about staying in contact with you every step of the way! They didn't try to take advantage of me and try to sell me something that I didn't really need. They had my car ready before it was…

Auto A/C rechargeAuto battery replacementAuto brake repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean, professional, fixes your issues car wise!

BrakesAir conditioningElectrical
Katy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

They did great work, but they we’re supposed to call me when my vehicle was done and though it was ready that night (I found out), I heard nothing from them and had to call the next morning to see if my vehicle was ready. They send texts that they are working on your vehicle and what they recommend, they should send a text when it’s done.

Air conditioningGeneral repairs & maintenanceOil change
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Worked me into the schedule and repaired the vehicle quickly. A great experience

Air conditioningGeneral repairs & maintenanceTires
RobertLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great guys Great service

Air conditioningOil changeSteering & suspension repair
CherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, knowledgeable & good service. The customer service is outstanding.

Air & cabin filter replacementAir conditioning
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian Brothers has been a Godsend!!! Kevin, David and Donnie are wonderful! Honest, accommodating, and knowledgeable are just a few words to describe the amazing service I’ve received. They always go above and beyond! It’s so nice to find someone I can trust to keep my car running, to help keep my family and I…

A/C installation & repairAir & cabin filter replacementAuto battery replacement

Show more air conditioning reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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