How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREChristian Brothers Automotive Lakeland Heights
Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.
Christian Brothers Automotive Lakeland Heights for auto engine diagnostic
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⭐⭐⭐⭐⭐ I can’t say enough good things about Christian Brothers Automotive, especially Dusty! He was so helpful with me trying to figure out what’s going on with my vehicle. I really appreciate the time, patience, and effort he’s put into helping me get answers and understand what’s going on. It’s not easy dealing…
Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…
Even though my vehicle wouldn't cooperate with the issue while at CBA shop, they tried to get it to do the non crank many times. Didn't charge for the visit. I recommend Donnie and his all of your automotive services.
Great service provided by the team.
Always a Positive visit and Learning experience with Ty, he goes above and beyond!!!
My service was expensive but needed, and it was completed quickly, friendly, and professionally.
The staff was friendly and did not try to up-sell further services. The communication through the repair was much appreciated. They work order and approval process was new to me - mobile- but easy. I will go back for further services.
My new goto car service center. Excellent staff who actually kept me informed and had everything finished as promised. Plus they accept my extended warranty.
Everyone was professional. The shop is clean. The pricing is reasonable but most of all trust worthy! I know when I take my SUV there I will feel safe to drive my vechile. Thank you 🤩🙏
Nice people and looked at the vehicle quickly and completed repair quickly and completely.
Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!
I had an accident experience with Christian Brothers Auto repair in Lakeland. The team is professional honest and incredibly thorough. They diagnosed the issue quickly explained everything in a way that was easy to understand. Their pricing is fair communication is great and customer service top-notch .
Great service though some parts are overpriced but I would recommend Christian Brothers to anyone. They do Excellent work and have great mechanics.
So far so good on repairs. Very satisfied with their professional approach, speed, in all aspects of the journey. I would recommend you try the experience. They showed they are willing to take care of your problem without delay. I changed from another repair shop locally because the previous shop didn't seem that…
Nothing Christian about the prices at CBA, I visited this place twice, because I heard about them on The Joy FM, wanted to promote them and support a Christian business, they fixed two of my cars previously, this time I took my car to another mechanic for a diagnostic and he hooked up the computer and told me what…
Great reliable place.
These guys are very cordial and professional. They diagnosed my car's issues quickly and were upfront with my options. Their prices were also more than reasonable. If I ever need auto work done while I'm in town, they'll definitely get my business.
Such a amazing team everybody is amazing and always willing to take care of our vehicles
Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.
Thank you Donnie for addressing my concerns. The call was appreciated!
Very clean and professional atmosphere. Guys were very helpful. I will definitely recommend this company to all family and friends. I will be back.
I trust all of my vehicle service and repairs to CBA. The safety check they perform gives piece of mind. The courtesy van allows me to leave my vehicle while repairs are made.
Exelente Servicio
My personal experience has found them to do good work, honest, clean facility, clean and professional staff. Are they the cheapest, probably not. Are they the most expensive, probably not. I will use them again and I recommend. Randy
My truck had a problem getting hot and they were very courteous, nice and willing to work with me on getting it fixed. They even drove me home when I had no ride. My truck continued to get hot after they fixed it and they were willing to take it back in and diagnose it again to further find the issue. Thank you.
This was my first time using Christian Brothers Automotive to repair my vehicle. The owner and his staff were 100% courteous and professional. They never tried to sell me anything that I didn't ask for. All repair decisions were made by me. Their experienced staff promptly completed the repairs to my vehicle as…
My car sat for 7 years and the talented people at Christian brothers was able to repair all the damage in a very short amount of time! Almost everything needed to be fixed in the vehicle but now it's road ready.
Every time I’ve used CBA they’ve been very courteous and has been a great interaction. I recommend them to all my friends and family and I’ll continue to use them. This last time I even left my dealer after recall work and called CBA to look at an issue I was having instead of using the dealer.
I would highly recommend Christian Brothers, they were prompt, super detailed and thorough and communicated wellb throughout the whole process. I will definitely use them again
It was easy to schedule an appointment for the time I wanted. The staff was very courteous to me. The customer area and the shop was immaculate and comfortable.I had just purchased a used Mini Cooper and requested an inspection. I received updates along with pictures of the items they inspected and their…
I L♥️VE this auto mechanic! My Kia started acting up..chech engine light ,etc...and it was kind of scary! I took it in there to get checked out. They were kind, attentive, honest, quick and completely checked my car out. This us my new mechanic!
Very positive experience given a not-so-pleasant circumstance. An engine diagnostic was prepared in a timely manner, and sound advice was provided regarding a potential claim pursuant to auto manufacturer warranty. Dusty was extremely knowledgeable on the issue.
My vehicle had 4 different oil leaks and was in bad shape. The staff here took excellent care of me, including numerous rides to and from my house during the process while I didn't have my vehicle. The price was more than reasonable too. 5/5, I'll be coming here for my automotive needs as long as I'm in the area.
I was able to schedule an appointment online. They have a great digital system that included pictures and detailed notes. Before I even walked out the door, I had text message with a number that I was able to text throughout the day. The estimate pricing included breakdowns of everything so I knew exact what I was…
Great communication throughout service, I felt very comfortable with entire process, Dusty M is an asset to your company!
They were courteous, informative, quick with the repairs, easy to work with. My car drives great.
I am very pleased with the work the mechanic did on my truck and gene did a great job at telling me exactly what my truck needed overall it was a job well done
Christian Brothers has been a Godsend!!! Kevin, David and Donnie are wonderful! Honest, accommodating, and knowledgeable are just a few words to describe the amazing service I’ve received. They always go above and beyond! It’s so nice to find someone I can trust to keep my car running, to help keep my family and I…
The best auto repair company that I've ever used! Very polite and professional. I will use them again if necessary and recommend them to friends and family.
Had a mis fire. Made a appointment online. Very good communication from them on all work. Was fixed in a timely manner. And very reasonable pricing. Will definitely use them again and highly recommend them
Great customer service the staff is professional and kind. My vehicle was in and out within a very reasonable amount of time. The staff stayed in touch with me and provided me with timely updates!
Super friendly, got my car done within 24 hrs, only downfall is I had to leave car and I needed ride home they said we can only go 5 miles. I live 10 miles away so Jon gave me ride 8 miles and I had walk rest of the way.
Staff was very friendly and helpful. Took care of all my car needs in a timely manner. Fair pricing and honest work.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 115 | — |
| Vehicle Inspection | 71 | — |
| Auto maintenance | 63 | — |
| Tires | 50 | — |
| Auto engine diagnostic | 49 | — |
| Brakes | 47 | — |
| Tire rotations | 39 | — |
